It is quite common for a Xiaomi or Redmi smartphone owner to forget login details to their profile. Users often rely on automatic login, so passwords simply don't get remembered. If you're blocked or want to change credentials to more secure ones, it's important to understand that it's impossible to directly view the current password in the phone's settings for security reasons.
However, there are several proven ways to restore access to your account or learn saved data through related services. In this article, we will discuss in detail how to proceed if you forget your credentials, and what tools will help you regain control of your device.
It's worth noting that the recovery process depends on whether your phone number or email is linked to your profile, and the security of your personal information is a priority for MIUI developers, so the security system requires proof of identity. Let's look at all possible scenarios and solutions.
Official Recovery Method Through Xiaomi Services
The most reliable and secure way to reclaim access is to use the restore function on the official website, and to do so, you will need any device with Internet access, whether it is a computer or another smartphone. Go to account.xiaomi.com and select the option "Forgot your password?".
The system will ask you to enter the phone number or email address that you provided when you registered, and then you enter the confirmation code, and you have to enter that code in the appropriate box on the site, and if you have access to the phone or mail, it will take only a few minutes.
⚠️ Note: If the SIM card associated with the account is lost or the number is changed, recovery through SMS In this case, you need to use a backup email or contact support.
Once you have successfully verified, you will be asked to come up with a new password, and it is recommended to use a combination of different register letters, numbers and special characters. After changing the data on the site, remember to update it in your Redmi settings to keep sync working correctly.
Checking saved passwords in Google Chrome
Many users are unaware that their browser can store forgotten data. If you have ever logged in to your Mi Account via Google Chrome on a smartphone or PC and agreed to save it, information can be found in the password manager. Open your browser settings and go to the Autocomplete or Passwords section.
In the list of saved sites, find the domain account.xiaomi.com. By clicking on it, the system will ask you to confirm your identity by unlocking the device screen or entering a pin code. After that, you can see the login and click the "eye" icon to display the hidden password text.
- 🔍 Open the settings of the Chrome browser on Android or PC.
- 📂 Go to the "Passwords" or "Password Manager" section".
- 🔎 Type "Xiaomi" or "Mi Account".
- 👁️ Click on the eye icon to view and confirm the action with biometrics.
This only works if sync with your Google account has been enabled before, and if you've never saved your data in your browser or cleared your history, it's not going to work, but for many users, it's the browser that becomes the key to forgotten accounts.
Recovery through a linked phone number
If you don’t have access to your computer, you can try to restore access directly from a locked or unlocked Xiaomi phone.The Mi Account login menu often has a link “Forgot your password?”. By clicking on it, you will go to the recovery form.
Enter your phone number in an international format. SMS will come to the device with the code. In some cases, if the phone is online and the SIM card is active, the code can come automatically and log in without the user's input. This is possible thanks to the integration of MIUI with system services.
If you have changed your SIM card, make sure you use the correct number, otherwise the system will give you an error and your account will remain closed.
⚠️ Attention: Limit to shipment SMS If you request too many codes in a row, the system can temporarily block the recovery option.
Use of Mi Remote or Mi Credit
On some Redmi and Poco smartphones, account data can be stored in system applications such as Mi Remote or Mi Credit if you have used it before. Go to the settings of these apps and check the Account or Profile section.
Sometimes it displays login status and has the ability to manage your profile, and although you can't see the password directly as text here, you can initiate a change of password or attach an additional email if you haven't done it before, which will expand your recovery options in the future.
Also, check the sync settings in the Settings → Mi Account menu itself, which may include an email mask (e.g. te***@gmail.com) to help you remember which inbox was used to sign up.
Comparison of Access Restoration Methods
To make it easier to choose the most appropriate method, we have systematized the main methods in the table below, each with its own characteristics, requirements and level of difficulty, and choose the one that best suits your current contact information situation.
Note that the effectiveness of the method depends on how long ago the account was created and what data was specified during registration. The more ways of linking (email, phone, security issues), the higher the chance of successful recovery.
| Method | Conditions required | Difficulty | Speed. |
|---|---|---|---|
| Through e-mail. | Access to the mailbox | Low. | Instantly. |
| Through SMS | Availability of a SIM card | Low. | Instantly. |
| Password manager | Save in Chrome/Smartphone | Medium | 1-2 minutes |
| Xiaomi support | Checks, box, account ID. | Tall. | Up to 3 days. |
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The fastest way to recover is to access a linked email or phone number, and if they're lost, the process becomes much more complicated.
What to do if your phone and mail are lost
This is the most difficult scenario where neither the number nor the email are available, and the only legal way to do that is to contact Xiaomi Support, you have to prove that you own the account, and you have to prepare photos of the box from the smartphone, the check and the device itself.
Write a support letter via the feedback form on the website, in the subject line, "Recover Mi Account." In the body of the letter, describe the situation in detail, specify the account ID (if you remember), device model and approximate date of registration.
The application process can take anywhere from a few days to a week, security officers will check the data provided, and if the information matches their database, you will be sent a link to reset your password and link new contacts.
What happens if support fails?
Preventing loss of access in the future
To never again experience login issues, it is recommended that you take a series of actions immediately after access is restored. First, add a backup email address to your profile security settings, which will create an additional communication channel in case your main one is lost.
Second, write the new password in a safe place, which could be a paper notebook that you keep at home, or a dedicated password manager application that's protected by a master password. Don't rely on memory alone.
- 📝 Write the data in a physical notebook and hide it.
- 🔒 Use password managers like Bitwarden or KeePass.
- 📧 Link two different email addresses to your account.
- 📱 Make sure the phone number in your profile is up to date.
Regularly checking your contact details is a good habit, so every six months, check your security settings and check if your numbers and mailboxes are active, and it takes a minute, but it saves you from the hours you spend recovering.
☑️ Account security check
Frequent Questions and Answers (FAQ)
Can I hack my Mi Account password without my phone or email?
Will the phone reset data after changing the password?
What is Mi Cloud Lockdown and How to Avoid It?
Can I delete my Mi Account if I forget my password?
⚠️ Attention: Using third-party software to "unlock" or "hack" a Mi Account often results in a device being infected with viruses or completely locking your smartphone (brick.
In conclusion, retrieving Mi accounts is a real process if you have access to your linked contacts, and if you lose your data, it takes time and waste to communicate with support, and the key is to stay calm and follow the instructions consistently.
Protect your credentials, use two-factor authentication, and store backups of passwords to keep your personal photos, contacts, and data safe in the Xiaomi Cloud.
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Save a screenshot of the page with your Mi Account ID and send it to your messenger or email – this will speed up communication with support in case of problems.