How to find out the password from Mi Account Xiaomi by phone number without login: all working methods 2026

Forgot your Mi Account password and don't even remember your email? Things get complicated if you don't have access to your loginu and your Xiaomi, Redmi or POCO smartphone is locked or requires authorization. Fortunately, your phone number is your main recovery key. In this article, we'll look at all the official and alternative methods that work in 2026, including bypassing two-factor authentication and solutions for cases when SMS don't come.

It is important to understand that Mi Account is not just an account for synchronizing data, but part of Xiaomiโ€™s security system. Mistakes can lead to a complete locking of the device (the so-called Mi Cloud Lock).So we will discuss in detail the safe ways that do not violate the companyโ€™s rules, and also warn about the risks when using โ€œgrayโ€ methods.

If you have already tried to restore access through the standard form on account.xiaomi.com and have an error such as "This account does not exist" or "Incorrect phone number" - do not despair.

1. Official recovery via phone number: step-by-step instructions

The most reliable way is to use the official recovery procedure on Xiaomiโ€™s website, which works even if you donโ€™t remember your email, but the phone number must be confirmed in your account earlier.

1. Go to the recovery page: account.xiaomi.com/pass/resetPassword (link is relevant for 2026).

2. Select the Recovery via Phone tab (on some versions of the site it may be called Forgot Password? โ†’ Recover via SMS).

3. Enter the phone number in the format +7XXXXXXXXXX (for Russia) or +[country code][number] for other countries.

โ˜‘๏ธ What to Check Before Recovery

Done: 0 / 4

4. Press "Send the code." If the number is correct, you will receive an SMS with a 6-digit confirmation code within 1-2 minutes. The code is only valid for 5 minutes - do not delay the input!

5 Enter the code in the appropriate field and follow the instructions to create a new password. The system may ask to come up with a new username (email) if the old one is lost.

โš ๏ธ Warning: If you see a message saying, "This phone number is not linked to an account," then either the number is incorrect or the account was registered via another phone or email, in which case move on to alternative methods.

2 What to do if SMS code does not come

One of the most common problems is that the confirmation code doesn't show up, and the reasons can range from operator lockdowns to technical failures on Xiaomi's side.

  • ๐Ÿ“ถ Check the network: Make sure the phone has a stable internet connection (Wi-Fi or mobile data).Sometimes the code is not sent because of a weak signal.
  • ๐Ÿ”„ Re-submit: Press "Send the code again" in 1-2 minutes. Sometimes SMS comes on the second or third try.
  • ๐Ÿ“ฑ Check Spam: Some operators (e.g. Tele2 or Yota) classify service SMS as spam. Go to the Spam or Unwanted folder in the message app.
  • ๐ŸŒ Change region: If you are outside the country where the number is registered, try using VPN from IP from that country (for example, for Russia, a server in Moscow).

If the code never came, try an alternative way to get the code โ€“ through a voice call:

  1. On the recovery page, click โ€œDid you receive the code?โ€ (usually this link appears 30 to 60 seconds after the SMS request).
  2. Select the "Call me" option.
  3. The system will make an automatic call to your number and dictate the code in voice.

๐Ÿ’ก

If you are using two-factor authentication (2FA) in Mi Account, after you enter the SMS- code, the system may request additional confirmation via email or backup code.

3. Recovery via linked email (if the number is not confirmed)

If the phone number is not linked to your account or you changed it, but remember the email that was used to sign up, you can re-access it.

1. On the recovery page (account.xiaomi.com/pass/resetPassword), select the Recovery via email tab.

2. Enter the email address that was provided when registering for Mi Account.

3. Click "Send email." The email will be sent with a password reset link.

โš ๏ธ Warning: If you don't remember an email but remember a phone number that was linked to your account earlier, try using Xiaomi's support service. In some cases, they can help restore access to your passport or purchase check.

If the letter doesn't come in:

  • ๐Ÿ“ง Check the Spam or Promotion folder in your email (especially if you use Gmail or Yandex).
  • ๐Ÿ” Search for the keyword โ€œXiaomiโ€ or โ€œMi Accountโ€ in your inbox.
  • ๐Ÿ•’ Wait 5-10 minutes โ€” sometimes emails are delayed.

4. Alternative ways of recovery without password and login

If the official methods don't work, you can try workarounds. They don't always guarantee success, but in some cases they help you get back access. Importantly, these methods may violate Xiaomi's user agreement, so use them at your own risk.

Method 1: Recovery through IMEI devices

If you have physical access to a Xiaomi, Redmi or POCO smartphone, you can try to restore your account through IMEI (Unique Device Identifier), which doesnโ€™t work on all models, but sometimes helps:

  1. Find out your deviceโ€™s IMEI: Dial *#06# on your phone keyboard to see a 15-digit number on the screen, or look at the IMEI on the deviceโ€™s box or under the battery (if removable).

Xiaomi

mi.com/ru/support

Under the "Recovery Account" or "Unlock Mi Account" section, select the IMEI recovery option.

Fill out the form with IMEI, phone number and passport details (a scan may be required).

Limitations: This method only works for officially purchased devices (not โ€œgrayโ€ imports), and Xiaomi can request a check or warranty card.

Method 2: Use of backup recovery codes

If you previously configured two-factor authentication (2FA) in Mi Account, you could save backup recovery codes, which look like a set of 8-10 digits and are usually issued when you first turn on 2FA.

Where to look for backup codes:

  • ๐Ÿ“ฑ In notes or screenshots on your phone (check the Downloads or Screenshots folders).
  • ๐Ÿ“ง In a letter from Xiaomi with the subject line "Backup Codes for Mi Account."
  • ๐Ÿ’พ In cloud storage (e.g., Google Drive or Mi Cloud if accessed prior to locking).

If codes are found, use them on the recovery page instead of SMS.

๐Ÿ“Š What Recovery Method Have You Tried?
Official Recovery via SMS
Recovery via email
Appeal for Xiaomi support
Used IMEI or backup codes
Nothing helps.

5. Contact Xiaomi Support: How to Speed Up the Process

If you don't succeed on your own, you have to turn to Xiaomi for support, which is the longest, but often the only way to work.

1. Go to the official support website for your region:

  • Russia: mi.com/ru/support
  • Ukraine: mi.com/ua/support
  • Kazakhstan: mi.com/kz/support
  • Other countries: mi.com/global/support

2. Select the "Mi Account" section โ†’ "Access Restoration".

3. Fill out the form by stating:

  • ๐Ÿ“ฑ Device model (e.g. Xiaomi 13 Pro, Redmi Note 12).

4. Attach scans or photo documents, and the more evidence that the device belongs to you, the better the chances of a successful recovery.

DocumentHow does it help?Where to find it.
Check of purchaseConfirms that you are the owner of the deviceEmail, SMS from the bank, paper check
Guarantee passContains IMEI and Buyer DataPhone box, email from the store
PassportIdentity (required for some regions)Scan or photo of a reversal with a photo
Photo with the deviceAdditional proof of ownershipTake a selfie with your phone and a piece of paper with a date

The timeframe for the request is 3 to 10 business days, and in some cases, Xiaomi may request additional data or video from the device.

๐Ÿ’ก

The faster you provide all the required documents, the better the chances of a successful recovery, and responses like "I don't remember" or "I don't have a check" significantly reduce the likelihood of a positive decision.

6 Risks and Warnings: What Not to Do

In an effort to regain access to Mi Account, many users resort to questionable methods that could lead to complete loss of the device or fraudulent activities.

  • ๐Ÿ”“ Use Mi Account hacking software: The Internet is full of offers like "Reset Mi Account in 5 minutes" or "Delete account via Fastboot." Most of them either don't work or contain viruses. In addition, Xiaomi can lock the device permanently if such manipulation is detected.
  • ๐Ÿ’ฐ Pay to "unblock" third parties: Fraudsters often ask for payment for "unique unlock codes" or "access to Xiaomi database." No official service charges for account restoration.
  • ๐Ÿ“ฑ Reset your device to factory settings: If the phone has Find Device enabled, the reset will activate the Mi Cloud Lock, the device will become a โ€œbrickโ€ and will require account data each time it is turned on.
  • ๐Ÿ”„ Change firmware via Fastboot: Flashing the device without decoupling from the Mi Account will not remove the account binding. Moreover, on new models (Xiaomi 12/13, Redmi Note 11/12), this can lead to hardware lock.

โš ๏ธ Warning: If you bought a device on hand and the previous owner didnโ€™t untie it from his Mi Account, it will be almost impossible to restore access, in such cases, the only way out is to contact the seller and ask him to delete the device from his account via i.mi.com (the โ€œFind Deviceโ€ section).

What is Mi Cloud Lock and why is it dangerous?
Mi Cloud Lock is a hardware lock that works after resetting if the phone was tied to Mi Account. The device will require login and password from the account every time you turn on, even after flashing, and you can only remove this lock through official Xiaomi support when you provide documents to the device.

7.Prevention: How to Avoid Losing Access to Mi Account in the Future

To avoid problems with accessing Mi Account in the future, follow these guidelines:

  • ๐Ÿ“Œ Save backup codes: If two-factor authentication is enabled, be sure to save the backup codes in a safe place (e.g., in Google Keep or an encrypted file).
  • ๐Ÿ“ง Use a reliable email: Link your account to a mail you use all the time (like Gmail or Yandex). Avoid temporary addresses.
  • ๐Ÿ“ฑ Update your phone number: If you change your phone number, update it immediately in the Mi Account settings (Settings โ†’ Mi Account โ†’ Security โ†’ Phone Number).
  • ๐Ÿ” Set up backup email: In your account security settings, add a backup email address for recovery.
  • ๐Ÿ“ Record data: Save your login, password and associated number in the password manager (e.g. Bitwarden or 1Password).

It is also recommended to check your account access periodically (e.g. every 3-6 months) to make sure you remember your password and have access to your linked email and phone number.

๐Ÿ’ก

If you sell or transfer a Xiaomi device to another person, be sure to remove it from your Mi Account via i.mi.com (the โ€œFind Deviceโ€ section).

FAQ: Frequent questions about Mi Account recovery

โ“ Can I recover my Mi Account without a phone number or email?
Theoretically, yes, but it's very difficult. The only official way to do this is to ask Xiaomi for a device (check, warranty card, passport) that depends on the region and the device model, and in practice, without a tied number or email, recovery is almost impossible.
โ“ What if you write, "This account does not exist" when you restore it?
This means that the phone number or email entered is not linked to Mi Account. Possible reasons: You made a mistake in the number/email, the account was registered through another number or mail, the account was deleted (for example, for prolonged inactivity), try other numbers or email that may have been used. If nothing helps, contact the IMEI support of the device.
โ“ How long does it take to recover from Xiaomi support?
The timeframe depends on the workload and completeness of the documents provided: 3-5 days if all documents are in order (check, passport, IMEI); 7-14 days if additional confirmations are required (for example, video with the device); Failure - if the documents do not match or the device is "gray" (brought informally); In some cases (for example, if a check is lost), the process can take a month.
โ“ Can I delete my Mi Account from my phone without a password?
Not if the device has Find Device enabled. Mi Cloud Lock activates when you reset your settings, and the phone will require account data. The only way is to call Xiaomi for proof of ownership. If Find Device is disabled, you can try resetting your phone via Fastboot, but that's risky and can lead to lockdown.
โ“ Do Mi Account Deletion Programs (e.g. Mi Account Unlock Tool) Work?
Most of these programs are fraud. They either don't work or they contain viruses. Xiaomi regularly updates security systems, and hacking an account through software has become almost impossible. The only legal way is to officially restore through support. The exception is the old models (before the ZXQPH000000QXZ year), where sometimes a reset through the EDL- mode works, but this requires special equipment and is risky.