Mi Accountβs forgotten password is a problem that thousands of Xiaomi users face every day, and it gets more complicated if you donβt have access to your phone number: your SIM card is lost, your number has changed, or your operator has blocked services. Unlike SMS recovery, alternative methods take longer and often raise security questions.
It's important to understand that Xiaomi doesn't provide direct ways to "learn" your current password -- it's about resetting it and then creating a new one. All official paths go through identity verification, but there are also workarounds for devices with unlocked bootloader or root access. In this article, we'll look at the only legal way to recover it via email, as well as 4 alternative methods to assess the risks and chances of success.
Official recovery via email: step-by-step instructions
If an email address is linked to Mi Account, it is the most reliable way to retrieve access, which takes anywhere from 5 minutes to a day (depending on the load of Xiaomi servers).
Go to the recovery page: account.xiaomi.com/pass/forgetPassword. Select the "Email" tab and enter the address you provided when you registered. It will receive an email with a password reset link. The link is valid for 24 hours.
- βοΈ Check out the Spam folder β emails from Xiaomi often get there.
- π If the email doesnβt arrive, try another browser or device (sometimes ad blockers interfere with the page loading).
- β³ Wait at least 10 minutes for resending β servers limit the frequency of requests.
When you click on the link, the system will prompt you to enter a new password. Use a combination of 8+ characters with numbers, capital letters and special characters (for example, Mi@2026!Pass). Avoid simple sequences like 12345678 - Xiaomi blocks such passwords as unreliable.
Recovery via backup email (if the main one is not available)
Many users don't know that when you register for a Mi Account, you can provide a backup email. If you added one, the chance of returning access increases. Check all your inboxes - maybe the backup address was randomly or long forgotten.
To check for backup email:
- Go to the Mi Account login page.
- Click Forgot Your Password? β Email.
- In the input field, start typing possible addresses - the system will tell you if the mail is tied.
β οΈ Note: If the backup email belongs to a third-party service (e.g. corporate email), the recovery may be blocked by the domain administrator. IT-department.
If a backup email is found but lost (e.g., a forgotten email password), try to restore it through the email support service (Gmail, Yandex, Mail.ru, etc.) Google, for example, has a recovery procedure through a tied phone or answers to security questions.
Alternative methods: risks and real chances
When the official methods don't work, users often turn to undocumented methods, and we've analyzed the most common methods, assessing their effectiveness and potential threats.
| Method | Chance of success | Risks. | Difficulty |
|---|---|---|---|
| Reset via Fastboot (for unlocked bootloader) | 70% | Data loss, device locking | Tall. |
| Use of Mi Unlock Tool (official tool) | 50% | Requires a wait of 720 hours (30 days) for new accounts | Medium |
| Bypassing ADB (requires root) | 80% | Violation of warranty, possible "brick" of the device | Very high. |
| Calling for βspecialistsβ to unlock | 30% | Fraud, data theft, account blocking | Low (but dangerous) |
The most promising method is Fastboot reset, but it only works on devices with an unlocked bootloader. If you previously obtained permission to unlock through the Mi Unlock Tool, the odds are high.
- Download the Mi Flash Tool and firmware for your model.
- Transfer the phone to Fastboot mode (clip Power + Volume down).
- Connect to the PC and execute the command: fastboot oem unlock
β οΈ Note: On new devices (Redmi Note 12, Xiaomi 13 and later), this method can lead to a hard-to-repeat account binding (FRP), After which the phone will become a βbrickβ without the original password.
Make sure the loader is unlocked|Download the official firmware for your model|Save important data (reset will delete everything)|Prepare the cable. USB and driver PC-->
Xiaomi Support: What to Say and What to Avoid
If all the independent attempts failed, you just need to contact official support. Xiaomi has a feedback form: mi.com/global/support/contact. Select the category "Mi Account" and describe the problem in as much detail as possible.
To increase the chances of a positive response:
- π Attach screenshots with the serial number of the device (Settings) β The phone. β General information).
- π Please indicate the approximate date of account creation.
- π³ If you bought the device officially, enter the order number or check (this will confirm your ownership).
Avoid phrases like "urgently needed," "please help," which reduce the chances of a quick response, and state clearly: "Please restore access to Mi Account because you lost access to your linked phone number. I'm ready to provide proof of ownership of the device."
The time limit for processing the request is 3 to 14 days, and if no response is received, write again, but no more than once every 48 hours (frequent requests are blocked as spam).
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If support requests a passport scan, blur your personal data (except for the name) β this will reduce the risk of information leakage.
Fraudulent schemes: how not to lose money and data
The Internet is full of 5-minute Mi Account hacks, 99 percent of which are scams, and let's look at the most common patterns and signs of fraud.
- π° "Payment after the result is a classic divorce, and fraudsters ask for a "deposit guarantee" or a "service commission" and then disappear.
- π± "Remote Access: Asked to install TeamViewer or AnyDesk, they steal credit card details or lock the device when connected.
- π "Password Generators β Sites that promise to βfind a password byβ IMEI". They actually collect. IMEI black-market.
The only legal way to hack is through Xiaomi Authorized Service Center, but there will also require confirmation of purchase of the device. The cost of the service is from 1500 to 5000 rubles, depending on the model.
If you are already a victim of fraud:
- Change your email and banking passwords immediately.
- Check your device for viruses using Dr.Web or Kaspersky.
- Contact the police with a statement of fraud (attach screenshots of correspondence and payments).
Example of a fraudulent website
How to avoid losing access to your Mi Account in the future
The best way to avoid problems is to set up backup recovery methods in advance. Here is a checklist for Xiaomi owners:
Link backup email |Add a second phone number |Create a backup of data |Write down a password to the manager (1Password, KeePass) |Enable two-factor authentication-->
Two-factor authentication (2FA) adds an additional layer of security, which can be enabled in your account settings: Security β Two-step verification. Use Google Authenticator (Authy) instead of SMS, which is more reliable.
If you change phones frequently, donβt delete old numbers from your account immediately after you change your SIM card. Xiaomi allows you to link up to 3 numbers at a time. Also save the deviceβs IMEI β it may be needed to prove ownership.
For users who often sell or buy Xiaomi used, it is important to:
- π± Before selling, be sure to untie the device from the Mi Account (Settings) β Mi Account β Get out).
- π When buying, make sure that the phone is not tied to someone elseβs account (go to Settings). β The phone. β Status of Mi Account).
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The only 100% reliable way to keep access is to regularly update backup data (email, phone numbers) and use a password manager.