How to find or reset your Xiaomi account password: all working ways in 2026

Forgot the password from Mi Account and can’t log into your smartphone, tablet or Xiaomi smartwatch? This situation is familiar to many users — especially those who rarely log in or use complex character combinations. Fortunately, the manufacturer has provided several ways to restore access, and in extreme cases even a complete reset of the device will help. But it is important to act carefully: wrong actions can lead to an account lock for 24 hours or data loss.

In this article, we will discuss all official password recovery methods (via email, SMS, backup address) and alternative solutions for cases where standard methods do not work. Separately, we will focus on the features of unlocking devices with a Mi Account tied after resetting, which is one of the most common problems for owners of Redmi, POCO and Mi. If you are looking for a way to bypass protection without losing data, here you will find the current instructions for 2026.

1. Official password recovery via Xiaomi website

The most reliable and recommended way is to use a recovery form on the official website, which works if you have access to at least one of your linked contacts, an email or a phone number, and the algorithm is simple, but there are nuances for users from different regions.

Go to the recovery page at account.xiaomi.com/pass/forgetPassword, where you will be asked to choose the method of verifying your identity, depending on the data provided during registration:

• 📧 Email - the code will come to the address associated with the account, suitable for most users, but check the Spam folder if the email did not arrive within 5 minutes.
• 📱 SMS on the phone - a message with a code is sent to the number specified in the profile, works only if the number has not changed and supports an international format (for example, +7 for Russia).
• 🔄 Backup email – if the primary mail is not available, you can use a spare address (if it was added in your account settings).

Once the code is entered, the system will suggest you create a new password. Use a combination of 8+ characters with capital letters, numbers and special signs (for example,!@#$%). This will help avoid hacking in the future. Please note: if you are trying to restore access from a new device, Xiaomi may request additional verification - for example, sending a photo of a document (for accounts with suspicious activity).

2. Recovery via Mi Account app on another device

If you have a second Xiaomi smartphone or tablet where you are already logged in to the same account, you can reset your password directly through the Mi Account app. SMS — sufficient proof of identity through a fingerprint or PIN-lock screen code (if configured).

Instructions:

1. Open Settings → Mi Account on the device where the login is made.
2. Slip on the profile avatar → Account management.
3. Choose Security → Change of password.
4. Confirm the action through biometrics or PIN.
5. Enter the new password twice and save the changes.

This works even if the main email or phone is not available, but requires physical access to an authorized device. If you don’t have a second Xiaomi gadget, try borrowing it from a friend or relative who also has an account in the ecosystem.

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If you often forget passwords, add a backup email or phone number to your Mi Account, which will take 2 minutes, but save you hours of nerves when you lock.

3. Unlock through Xiaomi Support

When standard methods fail (e.g., no email or SMS access and the device is locked), you need to contact official support, a process that can take anywhere from a few hours to 3-5 days, but is guaranteed to help you regain access if you confirm ownership of the account.

What will be required for the application:

• 📄 Scan of the passport (page with photo and registration).
• 📱 IMEI devices (can be recognized through a box or sticker under the battery).
• 📅 Date of purchase (checks, warranty card or bank card statement).
• 🔗 Linked email or phone (even if access is lost, include them in the application form).

How to apply:

1. Go to the support page: mi.com/global/support.
2. Select the Mi Account section → Forgot Password.
3. Fill out the form, attach scans of documents and send a request.
4. Wait for an email response (usually within 24-72 hours).

Support may request additional information, such as the serial number of the device or the last 4 digits of the linked credit card (if the purchase was through the Mi Store), in some cases, a video call with the manager will be required to verify the identity.

4. Reset password through Recovery mode (for unlocked bootloader)

This method is only suitable for advanced users and requires an unlocked bootloader. If you previously received permission to unlock through the official Xiaomi tool, you can reset your password via Fastboot or Recovery. Note: this method deletes all data from the device!

Step-by-step instructions for Fastboot:

1. Turn off the smartphone.


2. Press the Power button + Volume down to log into the Fastboot.




3. Connect the device to the PC and open the command line.




Enter the commands in turn:




fastboot oem unlock




fastboot flashing unlock




fastboot reboot




5. After rebooting, the device will be reset to factory settings.

For Recovery:

1. Enter Recovery Mode: Power + Volume Up.
2. Choose Wipe Data → Wipe All Data.
3. Confirm the action and wait for the completion.
4. Reset the device.

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Reset via Recovery or Fastboot deletes all data, including photos, contacts and apps. If the device was enabled sync with Mi Cloud, some of the information can be restored after re-authentication.

⚠️ Note: If the bootloader is locked, this method will not work.Attempting to unlock without official permission can result in a complete locking of the device (brick).

5. bypassing the locking of Mi Account after reset (for devices with a binding)

One of the most frustrating things is when you reset your smartphone to factory settings, and when you turn it on, it requires you to enter the username and password from the Mi Account that you previously tied, which is anti-theft protection, and you can legally circumvent it only by knowing your account details. If you forget your password, try:

• 🔄 Restore your password through the official website (see Section 1).
• 📧 Check emails from Xiaomi – sometimes there are backup codes.
• 📱 Use it. SIM-card that was in the device when you last logged in (sometimes helps to confirm).

If nothing helps, radical measures remain:

1. Contact Xiaomi Service Center with documents on the device, they can unlink to the account after checking.
2. Using informal tools like the Mi Account Unlock Tool, but it is risky: a high chance of getting a brick (defaulting device) or losing the warranty.

⚠️ Warning: Buying clean firmware or unlock services on third-party sites often leads to fraud. Xiaomi is actively fighting such services, and after the software update, the device may again lock down.

Make sure that your Mi Account is not tied to your device.|Make a backup copy of the data|Remember the login and password from the account|Check if the bootloader is unlocked (if you plan a custom firmware)-->

6. How to protect Mi Account from hacking and password loss

To avoid losing access in the future, follow these tips:

We also recommend:

• 🔐 Use a password manager (such as Bitwarden or KeePass) to store data from Mi Account.
• 📲 Disable automatic authorization in security settings if the device is used by other people.
• 🛡️ Check active sessions in the Security section → Devices and remove suspicious.

FAQ: Frequent questions about Xiaomi password recovery