Have you bought a used Xiaomi smartphone and you don't know which Mi Account is attached to it? Or have you forgotten your username after resetting? The problem with your tied Mi Account is one of the most common problems among Redmi, POCO and other brands. Without the username and password, you won't be able to activate the device after the reset, update the firmware or use Xiaomi cloud services.
In this article, we will discuss all the working ways to find out Mi-account on Xiaomi, from standard methods through settings to little-known tricks using engineering menus and PCs. Particular attention will be paid to situations where the phone is locked and access to settings is limited. You will also learn what to do if the previous owner did not untidy his account, and how to avoid problems when buying a supported device.
1. Verify Mi Account through Phone Settings
The easiest way to find out if you have a Mi Account attached is to look at the settings menu, which works if your phone is unlocked and you have access to the main screen.
Instructions:
- π± Open the Settings app (cog icon).
- π€ Scroll down and select About Phone (or About Device in New Versions) MIUI).
- π Click on the Mi Account (may be called Xiaomi Account).
- π§ At the top of the screen will display an email or phone number tied to the account.
If you see a sign in or add an account instead of a login, it means that there is no Mi Account attached to the phone, but this is unlikely on devices with MIUI 12 and later, the system automatically requires an account to be linked when you first turn on.
β οΈ Note: On some models (e.g, POCO F3 Or Redmi Note 10 Pro, the path to your Mi Account may be different. If you don't find the About section, try searching for settings to say "Mi AccountΒ».
Check the version of MIUI in Settings β About the phone
Update the firmware to the latest version
Use an alternative method (see section 2)
Try to log in via your browser at account.xiaomi.com
-->
2. recognize Mi-account through USSD-code (works on most models)
If access to settings is limited (for example, the phone is locked after a reset), you can try to find out the tied Mi-account using a hidden device. USSD-This method works on devices with MIUI 8-14, but may not work on the newest models (e.g. Xiaomi 13 or Redmi Note 12).
Step-by-step:
- Open the phone (calling) application.
- Enter the combination: ##6484## or #64663###.
- Press the call button (green tube).
- Wait for the account window to show up, and it will show you the email or phone number associated with the Mi Account.
If after entering the code, nothing happens or a message appears The code is not supported, then:
- π΅ Your Xiaomi model doesnβt support this method (relevant for 2022-2026 devices).
- π The firmware of the phone is modified (for example, custom installed) MIUI third-party).
- π The phone is locked at the bootloader level (bootloader).
Through phone settings
USSD-code
Using a PC (Mi Flash/ADB)
Through the engineering menu
None of the methods worked.
-->
Verification of Mi-account through the engineering menu (for advanced users)
If the standard methods did not work, you can try to get information about the associated account through the Engineering Mode, which requires caution, since incorrect actions can lead to malfunctions in the phone.
Instructions:
- Open the Phone app and enter the combination: ##4636##.
- In the menu that appears, select Phone Information (or Phone Information) section.
- Scroll down to the Mi Account or Xiaomi Account block.
- This will include your account ID (digital ID) and possibly your email.
If you donβt have any account information in the engineering menu, try the alternative code: ##36446337## (works on some Redmi and POCO models).
β οΈ Note: Do not change other options in the engineering menu unless you are sure of their purpose. For example, incorrectly configuring Band Mode can lead to loss of the network.
What to do if the engineering menu is not opened?
4. How to find out Mi-account with a computer (Mi Flash Tool, ADB)
If the phone is locked or does not respond to standard methods, you can connect it to your computer and use official Xiaomi utilities or other devices. ADB-This is a tool that is suitable for users who are willing to work with technical tools.
Method 1: Using the Mi Flash Tool
- π» Download and install Mi Flash Tool (official utility from Xiaomi).
- π± Connect your phone to your PC in Fastboot mode (clip Volume Down) + Power on-set).
- π In Mi Flash Tool, click Refresh β the program will determine the model of the device and can show the associated Mi-account.
Method 2: ADB (Requires enabled debugging)
If the phone is on debugging USB, can be used ADB-team:
adb shell
su
pm list packages | grep "account"This command will display a list of packages associated with accounts. Look for lines from miui.account or xiaomi.account.
adb shell dumpsys account| Method | Conditions required | Difficulty | It works on a locked phone? |
|---|---|---|---|
| Through settings | Phone unlocked. | β | β No. |
| USSD-code | Access to the call | ββ | β οΈ Partially (unless the call is blocked) |
| Engineering menu | Access to the USSD kit | βββ | β No. |
| Mi Flash Tool | PC, Fastboot mode | ββββ | β Yes. |
| ADB-team | USB debugging enabled | βββββ | β No. |
5. recognize Mi-account without access to the phone (via IMEI or serial number)
If your phone is completely locked or you lose it, but you need to know the Mi Account you are attached to, you can try using IMEI or serial number.
- π’ IMEI or S/N You can find it on the box or under the battery (on older models).
- π Go to account.xiaomi.com and try to restore access by specifying IMEI.
- β οΈ Xiaomi does not provide information about the associated account IMEI Third parties β this method only works for the owner, who can confirm the purchase.
Alternatively, you can contact Xiaomiβs service center with proof of purchase, and employees can help you unlink your account if you prove that you are the rightful owner.
1. Reset the device to factory settings with you.
2. Log in Settings β Mi-account and show that the account is untied.
3. provide a check or a warranty card (if any).
This will save you from buying a locked phone.
-->
6.What to do if the Mi-account is linked to the previous owner
One of the most frustrating things is when you bought a supported Xiaomi and the previous owner didn't untie his Mi Account, in which case the phone might need to enter your login and password after resetting.
- π Contact the seller and ask him to untie his account via account.xiaomi.com (Devices section).
- π Contact Xiaomi with proof of purchase (check, sales contract) Support can unlink within 3-7 days.
- π§ Fastboot - Reflash your phone over Fastboot (requires unlocking the bootloader) - this method is only suitable for advanced users.
If the seller doesnβt respond or refuses to help, you have two options:
- Return the phone under warranty (if the purchase was in the official store).
- Contact the service center for flashing (the cost of the service is from 1000 to 3 000 rubles, depending on the model).
β οΈ Warning: Don't buy "mi-account bypass" services from random masters: Fraudsters often use illegal methods that can lead to lockdown IMEI Officially, you can only untether through support or service center.
-->