Have you bought a used Xiaomi smartphone and don't know which Mi Account is tied to it? Or have you forgotten the email you used to configure the device? Without the right email, you won't be able to unlock your phone after a reset, update your firmware through Fastboot, or use Mi Cloud cloud services. In this article, all the current ways to find out Xiaomi's email phone, including hidden methods for locked devices.
It's important to understand that Xiaomi doesn't store email directly in the phone's memory -- it's tied to Mi Account, which syncs with the company's servers. So standard methods like viewing /data/system files won't work. We'll look at both the official ways (via settings and the Mi Account site) and the workarounds for cases where the phone is locked or the previous owner hasn't untied the account.
All instructions have been tested on Redmi Note 10/11/12, POCO X3/X4/X5, Xiaomi 12/13/14 with MIUI 13-14 firmware (including global and Chinese versions). If your model is older than 2018, some menu items may differ - pay attention to alternative paths in spoilers.
1. Check email through phone settings (if the device is unlocked)
The easiest way to view your linked account is directly on the Xiaomi menu, which works if:
- π± Phone is on and unlocked (no password request when booting).
- π You know the PIN- code or pattern lock to log in.
- π Device connected to the Internet (Wi-Fi or mobile network).
Instructions:
- Open Settings (the gear icon on the desktop).
- Go to About Phone (in older versions of MIUI - About Device).
- Put it on the Mi Account (or Xiaomi Account).
- At the top of the screen, you'll see an email tied to your phone, and if you're only seeing your username (like user12345) instead of your email, click on it to see your full address.
πΉ Alternative path (if no Mi Account section is available):
Settings β Accounts and synchronization β Mi Accountβ οΈ Warning: If the Mi Account section displays "Not connected" or "Login" it means the account is not linked to the phone, in which case the email can only be recognized through the methods for locked devices.
Check your internet connection |Reboot your phone |Update your firmware to the latest version |Try an alternative path in your settings-->
2. recognize email through the Mi Account website (if the phone is blocked)
If Xiaomiβs smartphone is locked after being reset (βThis device is lockedβ), but you know the username (email or phone) from Mi Account, you can restore access through the official website.
Step-by-step:
- Go to account.xiaomi.com from a computer or other phone.
- Click Log in and select "Forgot your password?"
- Enter an email or a phone number that might have been linked to your account, and if you don't remember, try all the options you can.
- The system will send the confirmation code to the specified email/ phone, and after entering the code, you will see the attached email in your personal account.
πΉ How to find the linked email if you do not remember the login?
- π§ Try all your active mailboxes (Gmail, Yandex, Mail.ru) - maybe one of them was used for registration.
- π± Check SMS- messages on your old phone number (if you still have one) β a confirmation message arrives when you register for Mi Account.
- π Use the phone number recovery function on the Mi Account site β sometimes the system prompts part of the email.
Through email|Through phone number |Through backup email |Not tried to restore |Another way-->
β οΈ Warning: If the previous owner did not untie his Mi Account from the phone and you do not know his email, it is officially impossible to unlock the device without the help of the account owner. In this case, only informal methods remain (see section 5), but they require technical skills and can lead to data loss.
3. View email via Mi Cloud (if sync is enabled)
If you have Mi Cloud sync enabled on your Xiaomi phone, you can try to find out your email through the web version of the cloud service, which works even if the phone is turned off or locked, so you donβt want your account to be untied.
Instructions:
- Go to i.mi.com.
- Enter your username (email or phone) and password from Mi Account. If you do not remember the password, use the recovery function (see section 2).
- After logging in, your email will be displayed in the upper right corner, and you can see it in the Profile section.
πΉ How to check if sync with Mi Cloud is enabled?
If the phone is unlocked, go to:
Settings β Accounts and synchronization β Mi CloudIf the Sync switch is active, the data is stored in the cloud and the email can be found through the web version.
| Method of checking email | Do you need an unlocked phone? | Do you need data to enter? | Does it work on locked devices? |
|---|---|---|---|
| Through phone settings | β Yes. | β No. | β No. |
| Through the Mi Account website | β No. | β Yes (email/phone) | β Yes. |
| Through the Mi Cloud | β No. | β Yes (login + password) | β Yes. |
| Through Fastboot (EDL) | β No. | β No. | β Yes (unlock only) |
4. Search for email in system backups and logs
If the phone is unlocked but the email doesn't show up in the settings, you can try to find it in the system files.This method requires access to Root or use ADB, but sometimes helps in difficult cases.
πΉ Method 1: Viewing the account.db file
This file stores all the associated accounts, including the Mi Account, to view:
- Install Android Studio on your computer (to access ADB).
- Connect your phone to your PC in USB Debugging mode (how to turn on β see spoiler below).
- Execute the command in the terminal: adb pull /data/system/users/0/accounts.db
- Open the downloaded file with DB Browser for SQLite.
- In the account table, find the line with type=com.xiaomi β the name field will be email.
How to enable debugging over USB on a blocked Xiaomi?
πΉ Method 2: Search in Logs via ADB
Sometimes you can find your email Mi Account in your system logs.
adb logcat | grep -i "miaccount"If the account is active, an email line may appear in the output (see text after "email=").
β οΈ Warning: Viewing system files without Root permissions can cause phone malfunctions. Do not modify or delete files in the /data/system folder, which will cause all data to be lost and the device to be locked.
π‘
If you have a phone backup (made via Mi PC Suite or TWRP), try to find the miui_account.xml file in it - it can contain an email in plaintext.
5. Unofficial methods for locked phones (EDL, Fastboot)
If a Xiaomi phone is locked after being reset ("This device is locked") and the previous owner hasn't untie the Mi Account, it can't be officially unlocked. However, there are informal methods that can help you find the email or bypass the lock. They require technical skills and special equipment.
πΉ Method 1: EDL (Emergency Download Mode)
In EDL mode, you can flash your phone without checking your Mi Account, but you need an authorized Xiaomi developer account and boxing (such as Mi Flash Pro or UFi Box).
- Turn the phone into EDL mode: Turn the device off. Press Volume up + Volume down and connect the USB cable to the PC. Hold the buttons for 10-15 seconds until the Qualcomm HS-USB QDLoader 9008 port appears in Device Manager.
Mi Flash
flash_all_except_data_lock.bat
After firmware, the phone will boot without requesting an email, but all data will be deleted.
πΉ Method 2: Fastboot bypass
For some models (for example, Redmi Note 8/9, POCO X3) there is a vulnerability that allows you to reset Mi Account via Fastboot.
fastboot oem clean_all
fastboot oem clean_configOnce completed, the phone will reboot without being linked to an account, but this method doesn't work on all devices -- newer models (2022 and later) have it locked.
π‘
Unofficial unlocking methods can result in a loss of warranty, locking the IMEI or turning the phone into a brick. Use them only if other methods have not worked and you are prepared for the risks.
6.How to avoid Mi Account problems when buying a used Xiaomi
If you are planning to buy a used Xiaomi smartphone, be sure to check if the Mi Account is untied from the device. Otherwise, the phone can turn into a brick after the first reset.
- π± Ask the seller to reset to factory settings (Settings β Additional β Reset) with you. If the phone requires email input after the reboot, the account is not detached.
- π Check your account status through Settings β Mi Account. If someone else's email is displayed, ask the seller to delete the account.
- π Get a receipt from the seller stating that the Mi Account is untied, and if blocked, this will help you to contact Xiaomi in support.
- π‘οΈ Use a checkout service IMEI, such as imei.info, to see if your phone is blacklisted.
πΉ What to do if the seller refuses to untie the account?
Even if the phone is working properly, it will lock after reset and only be unlocked through:
- Official support for Xiaomi (purchase check and seller details required).
- Unofficial services (the cost of unlocking is from 1000 to 5000 rubles, without guarantees).
7. Frequent mistakes and how to avoid them
When trying to find out Xiaomiβs email, users often encounter typical problems, and here are the most common mistakes and solutions:
| Mistake. | Reason. | Decision |
|---|---|---|
| There is no Mi Account section in the settings | An outdated version of MIUI or Chinese firmware | Update your firmware or search for the Xiaomi Account/Account section |
| Mi Account website does not accept password | Account blocked for suspicious activity | Restor access via backup email or contact support |
| After reset, the phone asks for an old email | Previous owner did not untidy Mi Account | Contact the seller or use informal methods (see section 5) |
| ADB can't see the phone | Not enabled debugging over USB or drivers installed | Install Mi PC Suite and enable debugging in the developer settings |
πΉ Why doesn't Xiaomi show email in settings?
This can happen for several reasons:
- π΅ The phone is not connected to the Internet (without a network, account data is not synchronized).
- π The phoneβs firmware is modified (the castom software may hide account information).
- π« The account is blocked for violating Xiaomiβs rules (for example, for frequent login attempts).
- π οΈ System files have been changed in the phone (for example, after a failed rooting).
β οΈ Warning: If you bought a phone with your hands and can't recognize the previous owner's email, don't try to pick up passwords or use software to hack Mi Account.This will lead to the device being permanently locked.