How to find out email on Xiaomi: all ways for smartphones, TV and smart gadgets

Why it is important to know the linked email on Xiaomi

Email linked to a Mi Account is key to all Xiaomi services, and without it, you can’t restore access to your device after a reset, update your TV firmware, or manage your smart lamps through Mi Home. The problem is that users often forget which address they used when they signed up — especially if the login was created years earlier or through third-party services (such as Google or Facebook).

The situation is complicated if the device was bought with hands: the previous owner could not delete his account, and the new user does not even suspect about the “foreign” data in the system. In this article, we will discuss all the current ways to find out email on Xiaomi – from standard methods in settings to little-known tricks for locked gadgets. TV), routers and smart technology.

Important: some methods require access to the device itself, others work remotely through web services, and if your Xiaomi is blocked or not enabled, skip the first partitions and immediately proceed to the method from the Mi Cloud.

Method 1: Checking email in Mi Account settings

The most obvious and quick method is to look at the linked address right in the account menu.It works on all Xiaomi devices with MIUI (smartphones, tablets) and most smart gadgets. The instruction is universal for models from Redmi Note 10 to Xiaomi 14 Ultra.

Open Settings → Mi Account (or “Xiaomi Account” in Russian firmware). At the top of the screen you will see:

• 📧 Email – the main address for entering.
• 📱 Phone number (if tied).
• 🔄 Recovery Methods – Backup Contacts.

If only a phone number is displayed instead of an email, then the mail is not tied - this is a rare case, but it is possible when registering via SMS. To add an address, click Account Management → Security → Email.

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If the Mi Account settings display someone else’s email (for example, after buying a used phone), do not delete it immediately – first check whether the gadget is blocked through the Mi Cloud.

Method 2: Viewing email through the About Phone menu

On some MIUI firmware (especially older or customized ones), the Mi Account partition may be hidden or unavailable. The alternative is to look into device information, which works even if the basic settings are locked with a password (but the phone itself is unlocked).

Follow the path:

Settings → About the phone → All characteristics → Mi Account status

Here, the account or email bar will show the associated address, and on some models (e.g., POCO F3), this path may have variations:

Settings → More → About the phone → Information about Mi Account

If instead of email you see the words “Not connected” or “empty field”, then the account is not tied – this is normal for devices purchased in official stores without prior activation.

Method 3: Recognize email on Xiaomi TV (Mi TV)

Xiaomi TVs (Mi TV A2, P1, Q2, etc.) use the same Mi Account, but the interface is different from smartphones. To find a linked email, follow the following steps:

1. Turn on the TV and press the Settings button on the remote.
2. Go to Accounts and Security → Mi Account.
3. In the upper right corner, an email will be displayed (e.g., user@example.com).

If the TV is not connected to the account, the system will prompt you to log in or create a new profile. On Xiaomi TVs, you can not use a Google account instead of Mi Account - this is a common mistake of users.

For older models (like the 2018 Mi TV 4S), the path might look like this:

Settings → System → Xiaomi Account → Account Information

Make sure the TV is connected to the internet.

Check the firmware version (Settings → About TV)

Remember or take a picture of the email from your Mi Account

Try to log into the Mi Cloud website from this address.-->

Method 4: Use Mi Cloud to view email remotely

If you don’t have physical access to the device (e.g., a phone is stolen or lost), you can find out the linked email via the Mi Cloud web service, which is suitable for any Xiaomi device, including smartphones, TVs and smart gadgets.

Instructions:

1. Open i.mi.com in your browser.
2. Click Login and select Forgot Password.
3. Enter the phone number associated with your account (if you remember), and the system will show a portion of the email (e.g., u***r@example.com).
4. If there is no number, try to restore access via backup email (if it was specified during registration).

Importantly, if the device was bought by hand, the previous owner could not untie his account.

• 🔍 Try contacting the seller and asking to remove the link.
• 📧 Check the box of the device – sometimes sellers leave contacts.
• 🚫 Do not reset the settings before detachment of the account, otherwise the phone will turn into a “brick” (lock Mi Cloud Lock).

Method 5: Viewing email via Mi Home (for smart devices)

If you use Xiaomi smart gadgets (Yeelight bulbs, Mi Robot robot vacuum cleaners, Mi Smart Plug sockets, etc.), you can find out your email account through the Mi Home app. This method is also suitable for cases where the smartphone is lost, but smart devices are connected to the same network.

Steps:

1. Install Mi Home on any phone (Android/iOS).
2. If you forgot your password, click Forgot your password? the system will show a portion of the email attached (e.g. a***n@gmail.com).
3. Go to Profile → Account Settings – here will be the full address.

If Mi Home displays devices but can’t log in, try:

• 📱 Install the app on another phone and try again.
• 🌐 Use the web version of Mi Home (not working on all devices).
• 🔄 Reconnect the smart gadget to the network (click the reset button for 5 seconds).

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The Mi Home email may be different from what is used on a smartphone. Xiaomi allows you to create multiple accounts for different purposes (for example, one for a phone, one for a smart home).

Method 6: How to find an email on a blocked Xiaomi

If the phone is locked (forgot the password, pattern lock or PIN), but is turned on, there is a chance to see the email without reset.

1. On the lock screen, press Emergency (or Emergency).
2. Type ##4636## and it will open the test menu.
3. Go to Phone Information and find the Mi Account line.

On some firmware, this method doesn’t work – instead of a test code, try:

• 📞 Call your phone from another device and quickly open the notification curtain during the call (sometimes the email displays there).
• 🔋 Connect your phone to charge and wait for the charge notification to appear – in some cases, there is account information there.

⚠️ Warning: If the phone is completely discharged or turned off, don't plug it into charging right away.First try pressing the power button for 20 to 30 seconds - sometimes this helps bypass the lock on older models (Redmi). 4X, Mi A1).

Method 7: Recover Email with Xiaomi Support

If all previous methods have failed, you have to call for official support.

• 📵 Device locked and email unknown.
• 🏷️ Phone bought from hand, but the seller did not untie the account.
• 🔐 Mi Account access lost and backup details not listed.

To contact support:

1. Go to account.xiaomi.com.
2. Select Help. → Contact us.
3. Fill out the form by specifying: IMEI device (you can find it on the box or under the battery); check of purchase (required to unlock); description of the problem (for example, "I do not know the email of the associated account").

The response time is 1 to 7 days, in some cases, you will need to provide a passport scan to confirm the property. Without a check, unlocking is unlikely, Xiaomi strictly monitors the security of accounts.

FAQ: Frequent questions about tied email on Xiaomi