How to completely delete the call log on Xiaomi: from individual entries to a complete reset

The call log on Xiaomi smartphones (including Redmi and POCO models) stores not only numbers, but also metadata: conversation duration, geolocation (when the function is turned on), and sometimes even conversation records if the Call Record option is activated. This information takes place in the device’s memory, can become a source of confidential data leakage or simply interfere with – for example, when you want to hide the traces of communication with a particular subscriber.

Unlike Android in its pure form, the MIUI shell offers advanced settings for working with call history, but not all of them are obvious. In this article, we will discuss all the available ways to delete the log, from basic to hidden MIUI functions that are not documented in the official help, and explain why standard deletion through the Phone application does not always work and how to circumvent the system limitations.

1. Standard removal through the application "Phone"

The easiest way is to use the built-in MIUI tools.It is suitable for deleting individual records or the entire story at a time, but has limitations: some system calls (such as from Xiaomi service centers) can remain in the log even after cleaning.

To delete a separate call:

• 📱 Open the Phone app (the tube icon on the home screen).
• 🔍 Find the desired entry in the journal (scroll up/down or use a number search).
• 🗑️ Press and hold the record. → Select Delete in the menu that appears.
• ✅ Confirm the action in the pop-up window.

To clean the journal completely:

1. Open the phone. → Journal.
2. Press three points (⋮) top-right.
3. Select Delete Call Log.
4. Check all calls or specify the date range.
5. Confirm by pressing OK.

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If after cleaning, the recordings continue to display, check sync with Mi Cloud - perhaps the story is recovered from the cloud. Turn off sync in Settings → Xiaomi Account → Mi Cloud → Sync → Call log

2. Remove via MIUI settings (hidden method)

MIUI has a hidden menu for managing system data, including a call log, which is useful if the standard cleanup didn’t work or you want to delete records that are protected by the system (e.g., calls from 123 – Xiaomi support).

Instructions:

1. Go to Settings. → The phone.
2. Click 5-7 times on the MIUI version until the notification “You became a developer” appears.
3. Return to the main Settings menu and open Additional → for developers.
4. Activate the USB Debugging Switch (optional, but recommended).
5. Go back to Settings → Applications → Application Management.
6. Find the Phone app (or com.android.dialer) and open its settings.
7. Select Warehouse. → Clear the data.

Make a backup copy of contacts|Disable synchronization with Mi Cloud|Close all background applications|Make sure the battery is charged >30%-->

⚠️ Warning: Clearing the phone application data will delete the entire call history without the possibility of recovery, and also reset individual settings (for example, a blacklist or conversation recording options).

3. Use of a file manager (for experienced users)

The call log is stored in the calllog.db database via the path /data/data/com.android.providers.contacts/databases/. Access to this file requires root rights or ADB use. Without them, you can’t directly edit the database, but you can try to bypass the restrictions through third-party file managers with extended rights (for example, MiXplorer or FX File Explorer).

Algorithm of action:

• 🔧 Install a file manager with root support (e.g. MiXplorer).
• 🔓 Give it superuser rights (if the device is rooted).
• 📁 Cross the path. /data/data/com.android.providers.contacts/databases/.
• 🗃️ Find the calllog.db file and rename it (e.g., calllog.db.bak).
• 🔄 Reboot your phone and the system will create a new empty file.

4. Remove synchronized data from Mi Cloud

If you've ever enabled call log sync with Mi Cloud, even after cleaning your phone, records can be restored the next time you connect to the Internet, and to avoid that, you need to delete data in the cloud.

Step-by-step:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Select Sync and turn off the switch next to the Call Log.
3. Return to the Mi Cloud main menu and click Storage Management.
4. Find the Call Log section and select Delete Data.
5. Confirm the action by entering the password from the Xiaomi account.

⚠️ Note: Deletion of data from Mi Cloud is irreversible if you synced the log from other devices (for example, with Redmi Note 10 and the Redmi Note 10). POCO X3), records will disappear on all gadgets associated with the account.

Yes, always |Only for backups |No, disabled |I don't know what it-->

5. Resetting the phone to factory settings (last resort)

If no other method has worked (for example, due to a MIUI malfunction or a virus attack), the last option is a complete reset, which will delete not only the call log, but also all other data on the device, including photos, messages and installed applications.

How to perform the reset:

• 🔄 Go to Settings. → The phone. → Resetting settings.
• 📱 Select to erase all data (reset to factory).
• 🔐 Enter a pattern lock or PIN-proof-code.
• ⏳ Wait for the process to be completed (it will take 5-15 minutes).

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Factory reset is the only way to guarantee that you can remove all traces of calls, including hidden system logs, but after the procedure, the phone will be “like new” and you will have to reconfigure it.

Before discharge, it is mandatory:

• 📤 Create a backup of important data (contacts, photos, documents).
• 🔋 Charge your phone to at least 50%.
• 📡 Turn off tethered devices (such as Mi Band or Yeelight smart bulbs) to avoid problems with re-synchronization.

6.How to prevent the reappearance of records

To prevent your call history from being restored after cleaning, follow these guidelines:

Turn off automatic synchronization:

• 🌐 Go to Settings. → Xiaomi account → Mi Cloud → Synchronization.
• 🔄 Turn off the switch next to the Call Log.

Set up storage restrictions:

• 📞 Open the phone application → ⋮ → Settings → Call magazine.
• 🗓️ Set a limit on the number of records you save (e.g., “Last 30 days»).

Use third-party applications:

• 🛡️ Install Call Logs Backup & Restore or Truecaller to manage your story.
• 🔒 Enable the function of automatic cleaning of old records in the application settings.

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If you often call numbers you don't want to keep in your log, use Incognito mode in apps like Drupe or Truecaller, which lets you make calls without adding entries to your system log.

FAQ: Frequent questions about removing the call log on Xiaomi