Two Google accounts on the same Xiaomi Redmi smartphone are a situation that many users face after buying a used device, resetting or accidentally adding an extra account. The second profile can interfere with data synchronization, take up space in memory and even block access to certain functions. In this article, we will discuss all the current ways to delete a second Google account from Redmi Note 10/11/12, Redmi 9/10 and other models on MIUI 12-14, including bypassing errors like “Deletion is impossible” or “Pregistor password is required”.
Xiaomi devices are very well integrated with Google services and its own Mi Account ecosystem, which means that simply clicking “Delete” in the settings doesn’t always work. We’ll look at both standard methods through the phone’s menu and advanced ones using ADB, recovery mode and even physical reset via Fastboot. We’ll also focus on the nuances for devices with an unlocked bootloader and those tied to the previous owner’s Mi Account.
We warn you in advance: some methods require a complete data reset (wipe), so save important information to an external drive or to the cloud in advance. If the phone is bought from hand and tied to someone else's account, it will be extremely difficult (and sometimes impossible legally) to bypass the protection without a link with the previous owner.
Why can’t you just delete a second Google account through your settings?
On most Xiaomi Redmi smartphones, when trying to delete a Google account in the standard way (Settings → Accounts → Google), users encounter one of the following mistakes:
- 🔴 «Removal is impossible" - the system blocks the action without explaining the reasons (often on devices with a computer system). MIUI 13+).
- 🔒 «Requires a password of the previous owner" - the phone is tied to someone else's Mi Account (typical for used gadgets).
- ⚙️ «Account is used to manage the device" - the profile is assigned by the administrator (for example, through Find My Device).
- 📱 «You can’t delete your main account – the system considers the profile to be the primary one, even if it is added to the second one.
The reasons for such restrictions lie in the security policy of Android and MIUI proprietary chips:
- Protection against theft (FRP). Starting with Android 5.1, Google introduced Factory Reset Protection – if there was an account on the phone, after the reset, the system will require you to enter its data.
- Device administrator: Some applications (e.g. Google Find My Device or enterprise applications) MDM-decisions) may block the deletion of the account until the rights are withdrawn.
- Mistakes. MIUI. In the firmware MIUI 12-14 There are bugs when the system incorrectly defines the “main” account, even if it is added last.
Method 1: Standard Setting Removal (Works 60% of the time)
If you have added a second Google account personally and are not a device administrator, try deleting it through the menu:
- Open Settings → Accounts and Sync (or Passwords and Security → Accounts on MIUI 14).
- Choose Google. → Slip on an unnecessary account.
- Click Delete Account (or Delete on some versions).
- Confirm the action by entering the password / pattern lock of the phone (not to be confused with the password of Google!).
Make sure your account is not an administrator (check Settings → Applications → Special Access → Device Administrators)
Turn off sync for this account (Settings → Accounts → Google → Sync)
Save data (contacts, photos, notes) tied to the deleted profile
Charge your phone at least 50% (in case of resetting)-->
What to do if the “Delete” button is inactive?
- 🔄 Reboot your phone – sometimes helps to reset temporary locks.
- 📱 Check Administrator Rights: Go to Settings → Annexes → All applications → Google Play Services → Administrator rights and disable them for an unnecessary account.
- 🔧 Update Google Play Services via Play Market – Outdated versions can block removal.
⚠️ Note: If the system requires the password of the previous owner during deletion, this means that the phone is tied to someone else's Mi Account. In this case, standard deletion is not possible (see the section on Mi Account).
Method 2: Remove by resetting settings (Hard Reset)
If the standard method doesn’t work and the phone isn’t tied to someone else’s Mi Account, do a full Wipe reset that will delete all data from the device, including accounts, apps and files.
Instructions for Xiaomi Redmi:
- Back up important data (photos, contacts, messages) to your computer or cloud.
- Go to Settings → About Phone → Resetting (or Settings → Additional → Reset and Reset).
- Choose to erase all data → Delete everything.
- Enter the phone password (if required) and confirm the action.
- After the reboot, set up your phone as new by adding only the Google account you want.
What if your phone requires an old Google account?
| Model Redmi | MIUI version | Is the reset working? | Is FRP required? |
|---|---|---|---|
| Redmi Note 10/11 | 12-14 | Yes. | Yeah, if there was an account. |
| Redmi 9/9A/9C | 12 | Yes. | Yes. |
| Redmi Note 8/9 Pro | 11-12 | Yes. | No (on some firmware) |
| Redmi K40/K50 | 13-14 | Yes. | Yes. |
Method 3: Removing the binding to the Mi Account (if the phone is used)
If the phone is hand-held and tied to someone else's Mi Account, standard methods won't work -- the system will require the previous owner's password, and there are two legal options:
- 📞 Contact the seller and ask them: Remove the device from your Mi Account (link). Untie the phone from Google Account via device management.
Calling for support for Xiaomi
Which won't help:
- ❌ Reset via Recovery — FRP And the Mi Account will stay.
- ❌ Firmware through Fastboot without unlocking the bootloader - will lead to a brick.
- ❌ Deletion of the account through ADB — on MIUI With a locked loader, it's not possible.
Possible errors and solutions:
- 🚫 Operation not allowed means the account is an administrator. First, disable the permissions in Settings. → Annexes → Google Play Services → Device administrators.
- 🔌 Device Unauthorized – Confirm the connection USB on the phone screen (a request will appear) RSA-key).
- 🔒 Not allowed in locked state – unlock your phone screen before executing commands.
adb shell
pm clear com.google.android.gms
pm clear com.google.android.gsfThis will reset your sync settings, but it won't delete your account completely. After the reboot, try to delete it in the standard way.
Method 5: Complete Fastboot reset (extreme case)
If all previous methods have failed and the phone is not tied to Mi Account, you can perform a full reset via Fastboot.This will delete all data, including FRP, but requires an unlocked bootloader.
Important: On devices with a locked bootloader, this method will lead to a blink (the phone will not turn on).
fastboot oem device-infoIf the answer Device unlocked: false – the bootloader is blocked, and it can be unlocked only officially through the Xiaomi website (it takes 7-30 days).
Instructions for unlocked devices:
- Download the official firmware for your Redmi model (choose the Fastboot version).
- Unpack the archive in a folder with fastboot.
- Turn off the phone, press Volume Down + Power to log into the Fastboot.
- Connect your phone to your PC and execute commands: fastboot flash all fastboot erase userdata fastboot erase frp fastboot reboot
⚠️ Note: The fastboot erase frp team removes Factory Reset Protection, but on some Xiaomi models this could lead to a loss of the power of the device. IMEI Use it at your own risk, and you'd better try other methods first.
Frequent mistakes and their solutions
When you delete a second Google account on Xiaomi Redmi, users face typical problems.
| Mistake. | Reason. | Decision |
|---|---|---|
| “Removal is impossible” in the settings | The account is the administrator or the principal | Check the rights to Settings → Applications → Administrators or use ADB |
| Password of the previous owner is required | Phone tied to someone else's Mi Account | Contact the seller or return the phone. |
| ADB: Operation not allowed | Blocked rights or MIUI does not support the team | Try pm clear instead of pm remove-user |
| After the reset, the old account is again required. | Not deleted by FRP or Mi Account | Use Fastboot (only for unlocked devices) |
| No second account is visible in the settings | Profile hidden or partially deleted | Check through Settings → Users (if any) |