Why Deleting a Xiaomi Account Is Not As Easy as It Seems
Mi Accounts are not just a way to log in to the Xiaomi ecosystem, but a full-fledged digital passport for your device, which links your smartphone, smartwatch, router, and even the brand's vacuum cleaners. But what if you decide to part ways with the ecosystem or sell your gadget? Deleting your account becomes a multi-step process with pitfalls.
The main difficulty lies in the protection against theft: Xiaomi attaches devices to the account at the hardware level. Even after resetting the phone can require the data of the old owner. And if you forget the password or the associated phone number is unavailable, the deletion process turns into a quest. In this article, we will discuss all the current methods of deletion (including those that work without access to the device), and also explain how to avoid blocking after selling the gadget.
Itโs important to understand that simply deleting your account through your smartphone settings doesnโt untie your device from Mi Account. Complete cleaning will require additional actions that many users donโt even know about.
Method 1: Delete your account through smartphone settings (if the device is in hand)
The most obvious method is to delete your account directly from your phone, which is fine if you have physical access to the device, you remember the password from Mi Account and the phone is not locked. It takes no more than 5 minutes, but it's nuanced.
The instructions are relevant for devices on MIUI 12-14 and HyperOS (2026):
- Open the Settings. โ Xiaomi account (or Mi Account on older versions).
- Slip on the profile avatar at the top of the screen.
- Select Account Management โ Delete the account.
- Enter the password from Mi Account for confirmation.
- Confirm the deletion via SMS or email (if two-factor authentication is enabled).
After that, the device will automatically log off, but the account binding is stored in the Xiaomi database, which means that the next time you log in or after resetting the settings, the phone can again request the data of the old account.
Backup important data |Untie bank cards from Mi Pay|Delete device from the list of trusted in Mi Cloud |Remember/save phone IMEI in case of lock--->
โ ๏ธ Note: If you are selling a phone, deleting your account is not enough! You need to perform a full reset (Settings) โ The phone. โ Reset settings) Before deleting your account, otherwise the new owner may face a Mi Cloud Lock lock.
Method 2: Delete via the official Mi Account website (if the phone is not available)
If you lose your device or it breaks down, but you have access to an email/phone linked to your account, you can delete your profile via the web version, which is also a good method for โcleaningโ your account before selling all Xiaomi devices.
Step-by-step:
- Go to the official website: account.xiaomi.com (open only in the browser, not through third-party applications!).
- Sign in under your login and password.
- From the menu, select Profile โ Account Settings โ Delete Account.
- The system will request confirmation via SMS or email. Enter the code.
- Confirm the deletion by ticking the checkbox "I understand the consequences."
Xiaomi gives you 7 days to โthinkโ during which you can cancel the deletion by logging in to your account. After a week, the profile and all associated data (including backups to Mi Cloud) will be permanently deleted.
| Action. | Effects of consequences | Can we restore it? |
|---|---|---|
| Deletion via phone | Logging, but the device binding is maintained | Yeah, we can come in again. |
| Deletion through the site | Delete your account and data after 7 days | No, recovery is impossible. |
| Resetting settings without decoupling | Mi Cloud Lock Lock is now available for new owner | Only through support with proof of ownership |
| Removal through support | Unlocking the device without deleting the account | The account remains active |
Selling all the brand's devices|I'm switching brands.|I forgot my password and want to create a new account.|Other-->
Method 3: Unlock the device without deleting the account (if you forgot the password)
Situation: you bought a used Xiaomi phone with a linked account, or you forgot your login details, in which case it is impossible to completely delete the account, but you can untie the device from Mi Account through official support, the process takes 3 to 30 days and requires proof of ownership.
What will be required:
- ๐ Check or sales contract (if the device was purchased).
- ๐ฑ Box from the device with the serial number (must match the IMEI).
- ๐ Photo/scan of the passport of the holder (to confirm the identity).
- ๐ข IMEI Devices (you can find out through the set *#06# or on the sticker under the battery).
Step-by-step algorithm:
- Go to the support page: mi.com/global/support/unlock.
- Choose a region (important! for Russia, for Kazakhstan, etc.).
- Fill out the form with the IMEI, serial number and reason for unlocking.
- Attach scans of documents (maximum file size โ 5 MB).
- Wait for an email response (usually 3-5 business days).
โ ๏ธ Note: Xiaomi may refuse to unlock if the device is listed in the database of stolen or if documents are suspicious.
What to do if support refuses to unlock?
Method 4: Delete your account through the service center (guarantee cases)
If your device is warranty and your account is blocked (for example, after buying a used phone), you can contact an authorized Xiaomi service center.
- ๐ Check or guarantee card.
- ๐ฆ Complete complete set of device (box, cables, documents).
- ๐ Passport holder.
Procedure at the service center:
- The specialist checks the device for the originality of the firmware.
- Verifies serial numbers on the box and in the system.
- If all the data match, reset Mi Account through service software.
- Issues the act of work performed with the seal of the center.
The cost of the service varies from free (if the device is warranty) to 1500-3000 rubles for gadgets older than 1 year. Important: informal services often offer to "unlock" the phone for 500-1000 rubles, but this is fraught with loss of warranty and the risk of installing pirated software.
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Before you go to the service center, take a photo of IMEI (dial *#06#) and the serial number from the box, sometimes this data is required for preliminary checks against the database.
What happens to the data after deleting the Xiaomi account
Many users are afraid to delete Mi Account, fearing to lose important information, letโs see what exactly disappears and what can be saved:
Removed irrevocably:
- ๐ Backups in Mi Cloud (Contacts, SMS, notes, settings).
- ๐ธ Photos and videos from Mi Cloud Gallery (unless downloaded to your device).
- ๐ต Music and files in Mi Drive.
- ๐ Location history in Find Device.
- ๐ณ Mi Pay data (bank cards, payment history).
They will stay on the device (if you do not reset):
- ๐ฑ Local files (photos, videos, documents in the memory of the phone).
- ๐ฎ Installed applications and their data (cache, game saves).
- ๐ Call log and SMS (If not synchronized with the cloud).
Critically, if you used Mi Cloud to sync contacts, you need to export them manually before deleting your account. Go to Contacts โ Settings โ Import / Export โ Export to a VCF file.
Frequent Account Deletion Mistakes and How to Avoid Them
Even following the instructions, users often encounter problems, and here are the most common errors and their solutions:
| Mistake. | Reason. | Decision |
|---|---|---|
| โIt is impossible to delete the account: the device is blockedโ | The device has Find Device protection enabled | Turn off Find Device in Settings โ Mi Cloud before deleting |
| "No confirmation code coming in." | Blocking SMS by the operator or failure of Xiaomi servers | Try to get the code via email or repeat the request in 10 minutes. |
| Account not deleted: wait 7 days | Xiaomiโs Standard Security Procedure | Wait until the deadline is set or cancel the deletion if you change your mind. |
| "After reset, the phone asks for an old account" | The device was not untied from the Mi Account before the reset | Seek support with proof of ownership (see Method 3) |
Another common problem is that the device doesn't appear on the Mi Cloud listing, which happens if the phone hasn't connected to the Internet for a long time or was reset to factory settings, in which case only manual removal through device settings (Method 1) will help.
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If you sell a phone, be sure to check if the device has untied from the account! for this, after resetting the settings, connect to Wi-Fi - if the phone does not require the entry of data from the old account, everything went well.