Deleting your Xiaomi account (Mi Account) from your phone is a procedure that you may need when you sell a device, change ownership, or switch to another account. However, many users face difficulties: the system requires a password from an old account, blocks resets, or issues errors such as βThis account is tied to a device.β In this article, we will discuss all the current ways to delete Mi Account β from standard methods through settings to forced untidy through service modes.
Itβs important to understand that simply deleting an account through a menu doesnβt always work on newer versions of MIUI 14/15. The manufacturer has tightened its security policy, and now SMS, email, or even support confirmation may be required for complete deletion. Weβve tested all methods on Redmi Note 12 Pro+, Xiaomi 13 Ultra and POCO F5 models β instructions are relevant for most of the brandβs modern devices.
Why you canβt just delete your Mi Account through your settings
Many users try to delete their account through Settings β Accounts β Mi Account, but they encounter errors, as Xiaomi uses a layered security system that links the account to:
- π IMEI Devices are unique identifiers that cannot be changed programmatically.
- π± Hardware. ID (hardware ID), which is based on the components of the phone
- π Xiaomi servers, where information about tied devices is stored
This means that even after deleting an account through settings, the phone can remain tied to it at the server level, and if you try to reset or flash it, the system will require you to enter the old account data, especially for devices with an activated Find Device function, which blocks any manipulation without confirmation.
Another reason for the problems is the MIUI security policy, which, starting with MIUI 12, has made it mandatory to link your account to your device at the first setup stage, which was done to combat theft, but has created problems for legal users who want to sell or transfer a phone.
Method 1: Standard Deletion through Settings (if you know the password)
If you have access to a password from Mi Account, the easiest way is to delete your account through the settings menu, which works on most devices, but may not work if:
- π Find Device is activated on the phone
- π΅ The device is in Lost Mode (Lost Mode) mode)
- π Synchronization with Xiaomi servers has failed
Step-by-step:
- Open the Settings. β Accounts. β Mi Account
- Click on your account (email or phone number)
- Select Account Management β Delete Account
- Enter the password from Mi Account and confirm the deletion
- Wait 24-48 hours β Xiaomi servers must process the request
Battery charge >50%|Stable Wi-Fi connection|Password from Mi Account is on hand|The "Find the device" function is disabled"-->
Once deleted, the account will be untied from the phone, but the IMEI will remain in the Xiaomi database, which means that the next time you log in to the same account, the device will automatically be linked again. To completely βcleanβ the phone from the traces of the old account, it is recommended to make a factory reset (Settings β About Phone β Reset).
β οΈ Note: If you delete your account before selling your phone, be sure to untie it from all Xiaomi services: Mi Cloud, Mi Pay, Mi Home.
Method 2: Remove from Xiaomi (if the phone is not available)
If your phone is lost, stolen or unable to access it, you can try de-linking your account through Xiaomiβs official website, which doesnβt always work, but it can help in cases where:
- π± Phone locked after resetting settings
- π You sold your device but forgot to unplug your account.
- π You have access to email/Number associated with Mi Account
Instructions:
- Go to account.xiaomi.com and log in.
- In the Devices section, find your phone.
- Click Remove the Device (or Untie)
- Confirm the action via SMS or email
If the Delete Device option is inactive, it means that:
- π΄ Find Device is activated on the phone
- π΄ The device is in Lost Mode mode.
- π΄ Less than 30 days have passed since the last tether
What to do if the Delete Device button is inactive?
If the deletion through the site was successful, but the phone still requires you to enter account data after the reset, try waiting 24-72 hours.
Method 3: Factory reset with Mi Account bypass (for MIUI 12-15)
On newer versions of MIUI (12 and above), the standard factory reset does not remove the Mi Account binding. Once the phone is rebooted, it will require you to enter your old account details, but there is a way to bypass this lock if you have access to your phone and know the password from your account.
Step-by-step:
- Go to Settings β About the phone β Reset settings
- Choose Delete all data and confirm the action
- After rebooting on the activation screen, select Add Account
- Enter the same Mi Account that was previously linked
- After logging in, go to Settings β Accounts β Mi Account and delete your account
- Reset your settings again β now there will be no lock
This method works because the system recognizes the original account and temporarily removes the lock, but it is not suitable if:
- π΄ You donβt remember the password from your Mi Account.
- π΄ Phone locked after failed entry attempts
- π΄ Find Device activated on the device with remote lock
π‘
If the phone requires an SMS confirmation but no SIM card, try using a backup email. On the password entry screen, click "Forgot your password?" and select recovery via mail.
Method 4: Forced removal via Fastboot/EDL (for advanced users)
If standard methods donβt work, a radical way remains to remove the account anchor via Fastboot or EDL modes. This method requires technical skills and can lead to a loss of warranty or locking the device if something goes wrong.
The work will require:
- π» Computer with Windows/Linux
- π Cable USB (preferably original)
- π οΈ Mi Flash Tools for the Mi Flash Tool, ADB/Fastboot XiaoMiTool.
- π Firmware for your model (preferably a global version)
The general algorithm of actions:
- Transfer your phone to Fastboot mode (clip Power + Volume down)
- Connect to your PC and check for device detection by command: fastboot devices
- Use the XiaoMiTool utility or command: fastboot oem clean_all Cleaning your account data (not working on all models)
- If it doesnβt work, run your phone through the Mi Flash Tool in clean all and lock mode.
| Method | Difficulty | Risks. | Works on MIUI 14/15? |
|---|---|---|---|
| Fastboot clean_all | Medium | Possible loss of IMEI | Yes (not on all models) |
| Firmware through EDL | Tall. | Locking the loader | Yes (requires authorization) |
| XiaoMiTool (automatic). | Low. | Minimum | Partially. |
β οΈ Attention: Use of the regime EDL on new models (Xiaomi) 13/14, Redmi Note 12) The unauthorized use may result in a complete lock of the phone (brick).
If you are not sure about your skills, it is better to contact the Xiaomi service center with proof of purchase. Official removal of the peg costs about 500-1500 rubles, but guarantees the safety of the device.
Method 5: Calling for Xiaomi Support (Official Method)
If all the previous methods failed, the official way is to appeal for Xiaomi, which is the safest, but also the longest method.
- π Check or warranty card (proof of purchase)
- π¦ Phone box (with serial number)
- π’ IMEI Devices (can be found via *#06#)
- π§ Email or phone number linked to Mi Account
Step-by-step:
- Go to the Xiaomi Support Website
- Select Online Chat or Send a Request
- Describe the problem: βYou need to remove the Mi Account link to the deviceβ
- Attach scans/photos of documents
- Wait for a response (usually 3-7 days)
In most cases, support is met if you can prove legal ownership of the device, but there are exceptions:
- π΄ The phone is listed as stolen in the database Xiaomi
- π΄ The device was purchased βwith handsβ without documents
- π΄ IMEI The phone does not match the data in the check
π‘
Officially deleting through support is the only legal way that is guaranteed not to lock your phone.
What to do if nothing helps: alternative solutions
If none of the methods worked, consider the following options:
- π Sell phone with account: Indicate in the ad that the device is tied to Mi Account, and lower the price.Some buyers agree to such terms, especially if the phone is in good condition.
- π οΈ Flashing to custom firmware: Installing LineageOS or Pixel Experience can bypass lockdown, but will deprive you of official updates and some features (for example, Mi Camera).
- π± Using a phone without an account: Some models can skip account binding if you donβt connect to the internet during the first setup.
If you decide to sell a phone with a linked account, be sure to:
- Make a complete reset (Settings β Reset)
- Delete all personal data from the Mi Cloud
- Unlock your phone from Google and Mi Pay
- Inform the buyer about the binding and possible restrictions
For reflashing on custom software will require:
- Unlock the bootloader (fastboot oem unlock)
- Install TWRP Recovery
- Switching an alternative firmware (such as ArrowOS)
β οΈ Note: Installing custom firmware on new Xiaomi models (2023-2026) may lead to the blocking of Anti-Rollback β an irreversible breakdown that can not be fixed even in the service center.