How to completely remove a Xiaomi account from an Android phone: 5 proven ways

Deleting a Xiaomi account (or Mi Account) from an Android phone is a procedure that you might need when selling a device, changing ownership, or simply wanting to get rid of your brand ecosystem. However, many users face difficulties: the system requires a password, blocks actions after a reset, or issues errors like Couldn’t remove account. In this article, we will discuss all the current ways to delete an account, from standard to alternative, including bypassing locks.

It’s important to understand that Xiaomi’s account is integrated into MIUI firmware deeper than a regular Google Account.It’s responsible for syncing data, accessing Mi Cloud services, and locking your device when you steal (Find Device).So simply deleting through settings doesn’t always work β€” especially if the phone was bought from hand or previously tied to another owner. Below you’ll find solutions for all scenarios, including cases where the password is lost or the device is locked.

Why can’t you just delete your Xiaomi account through your settings?

Unlike a Google account, which is deleted in two clicks, a Xiaomi account is protected by additional mechanisms.

  • πŸ”’ Protection against theft: MIUI It blocks deletion of your account if your device is tied to Find Device, a security measure that creates problems when you sell your device legally.
  • πŸ“± Reference firmware: On some models (e.g. Redmi Note 8 Pro, POCO X3) Account is tightly tied to hardware identifier (IMEI).
  • πŸ”„ Synchronization errors: If Xiaomi servers are not available (for example, in Russia due to sanctions), the system may issue a Network error.
  • πŸ”‘ Password Lost: Without access to the mail or phone number associated with the account, deletion is impossible through the standard menu.

In addition, after reset to factory settings (Hard Reset) on the activation screen may appear a request to enter the username / password of the previous owner - this is the so-called lock Mi Account. its circumvention requires individual actions, which we will discuss in one of the sections.

πŸ“Š Have you ever had a Mi Account blocked?
Yeah, when you buy a used phone.
Yeah, after the reset.
No, but I've heard about this problem.
I don't know what it is.

Method 1: Standard removal through phone settings

If you have access to your account password and your phone is not locked, use the official method, which works on most Xiaomi, Redmi and POCO models with MIUI 12-14:

  1. Open Settings β†’ Accounts and Sync (or Mi Account depending on the firmware version).
  2. Choose your Xiaomi account (usually displayed as Mi Account with your email).
  3. Click on the three dots in the upper right corner and select Delete Account.
  4. Enter the password from your Xiaomi account and confirm the action.

If there is no Delete Account, try an alternative route:

  1. Go to Settings β†’ About Phone β†’ Additional β†’ Resetting settings.
  2. Select Delete Mi Account (not available on all models).

Make a backup copy of the data (photos, contacts, messages)

Untie your phone from Mi Cloud (Settings β†’ Mi Account β†’ Mi Cloud β†’ Disable Sync)

Make sure you know the password of your Xiaomi account

Check if your phone is tied to Find Device (Settings) β†’ Mi Account β†’ Find Device)-->

What if the Delete Account button is inactive? This means that the device is tied to Find Device to unlock the option:

  1. Open the Settings. β†’ Mi Account β†’ Find Device.
  2. Turn off the function by entering the password.
  3. Return to the account section and try to delete again.

πŸ’‘

If after deleting your account, the phone requires re-entering data when restarting, reset to factory settings (Settings β†’ Resettings β†’ Erase all data).

Method 2: Remove from Xiaomi website (if phone is blocked)

If you can’t log in to your phone’s settings (for example, because of a screen lock), but remember your account details, use the official Xiaomi website:

  1. Go to the account management page: account.xiaomi.com.
  2. Sign in under your login and password.
  3. In the Devices section, find your phone and click Delete (or Untie).
  4. Confirm the action via SMS or email.

Important: This method removes the phone's link to your account, but it doesn't erase the data from your device, and once you uncouple, you can log into your phone's settings and delete your account in the standard way.

If the Xiaomi site is not available in your region (for example, in Russia), use a VPN with a connection to the servers of Hong Kong or Singapore. Also check whether your browser blocks cookies - without them, authorization may not pass.

Method 3: Bypassing Mi Account lock after reset

The most common problem is buying a used Xiaomi phone, which requires data entry from the previous owner after a reset, in which case standard methods won’t help, but there are several workarounds:

Method 1: Fastboot Mode (for advanced users)

This method requires a computer and installed ADB/Fastboot drivers. Suitable for models based on Qualcomm Snapdragon (for example, Redmi Note 10 Pro, POCO F3):

  1. Turn off your phone and press the Power button + Volume down to log into the Fastboot.
  2. Connect the device to the PC and open the command line.
  3. Enter the command to unlock the bootloader: fastboot oem unlock Note: some models will require pre-unlock the bootloader through the official Xiaomi website.
  4. Once unlocked, swipe your phone through the Mi Flash Tool with the clean all option option option.

Warning: This method erases all data and can lead to loss of warranty, and it doesn’t work on phones with MediaTek processors (e.g. Redmi 9A, POCO M3), they need a different approach.

Method 2: Through EDL-mode (for MediaTek)

For devices running MediaTek (e.g. Redmi 8A, Redmi Note 8T) you will need:

  1. Download the firmware for your model from the Xiaomi Firmware Updater website.
  2. Install MediaTek USB VCOM drivers.
  3. Enter in EDL-Mode (usually clamped Volume upwards) + Loudness down + Power with the phone turned off).
  4. Swipe your phone through the SP Flash Tool or Mi Flash Tool with the choice of Format All + Download.
What is it? EDL-regime?
EDL (Emergency Download Mode) is an emergency boot mode that allows you to flash your phone even when your firmware is damaged or your bootloader is locked, and is used by service centers to restore bricks.

Attention! Firmware running through EDL or Fastboot can lead to:

  • 🚨 Poose. IMEI (The phone won't catch the network).
  • πŸ”‹ Battery problems (if firmware is incompatible).
  • πŸ”’ Locking the loader (on new models after 2021).

πŸ’‘

If you're not sure about your skills, you should go to a service center, and the wrong firmware can turn your phone into a brick.

Method 4: Delete your account through Xiaomi Service Center

If all of the independent methods fail, the official Xiaomi service center can help you delete your account, provided you provide the following documents:

  • πŸ“„ Check of purchase (or contract of sale, if the phone used).
  • πŸ†” Passport of the owner.
  • πŸ“± Box and components (to confirm the originality of the device).

The cost of the service varies from 500 to 2000 rubles depending on the model, in some cases, the service center may require to contact the previous owner to confirm the transfer of rights.

How to find an official service center?

  1. Go to mi.com/global/service.
  2. Choose your country and city.
  3. Check the reviews about the center on Yandex.Maps or Google Maps – some β€œofficial” partners work in bad faith.

In Russia, due to sanctions, some of Xiaomi’s service centers have closed, and the current list can be found on the website xiaomi.ru in the section β€œSupport”.

Method 5: Alternative methods (at your own risk)

If none of the above methods worked, there are informal solutions that may violate Xiaomi’s user agreement and result in device locking, so use them only as a last resort.

Method 1: Using utilities to bypass Mi Account

You can find software like Mi Account Unlock Tool or Xiaomi Tool V2 on the web.

  1. Connect your phone to your PC in Fastboot mode.
  2. Start the utility and select the model of the device.
  3. The program automatically sends commands to reset the lock.

Risks:

  • πŸ•΅οΈβ€β™‚οΈ Utilities may contain viruses or spyware.
  • 🚫 Xiaomi could be blocked IMEI devices for the use of informal instruments.
  • πŸ’Έ Some programs require payment but do not guarantee results.

Method 2: Reflashing to custom firmware (Custom ROM)

Installing alternative firmware (for example, LineageOS or Pixel Experience) allows you to bypass the Mi Account lock, but has its own nuances:

  • βœ… Pluses: πŸ”“ Complete removal of all Xiaomi bindings. πŸ†• Upgrade to Android with the latest version.
  • ❌ Cons: πŸ”‹ Loss of function MIUI (For example, Game Turbo, Second Space). πŸ“‘ Module problems NFC or camera (not on all firmware). πŸ› οΈ Difficulty of installation for beginners.

For custom firmware installation instructions, look for the XDA Developers or 4PDA forums. For each Xiaomi model, the process may be different.

Model phoneStandard removalDeletion through the siteFastboot (Qualcomm)EDL (MediaTek)Service centre
Redmi Note 10 Proβœ… Yes.βœ… Yes.βœ… Yes.❌ No.βœ… Yes.
POCO X3 NFCβœ… Yes.βœ… Yes.βœ… Yes.❌ No.βœ… Yes.
Redmi 9Aβœ… Yes.βœ… Yes.❌ No.βœ… Yes.βœ… Yes.
Mi 11 Ultra⚠️ Only after you turn off Find Deviceβœ… Yes.βœ… Yes.❌ No.βœ… Yes.
Redmi Note 8 Pro❌ No (locking at firmware level)βœ… Yes.βœ… Yes.❌ No.βœ… Yes.

Note: For models older than 2019 (e.g., Redmi Note 7, Mi A2), it may be necessary to unlock the bootloader through the official Xiaomi website (the procedure takes up to 72 hours).

Frequent mistakes and their solutions

When you delete your Xiaomi account, users experience typical problems, and here are the most common errors and ways to fix them:

Mistake.Reason.Decision
Couldn’t remove account. Try again laterProblems with Xiaomi servers or IP blockingUse a VPN (Singapore/Hong Kong) or try again in 24 hours
This device is locked by Mi AccountThe phone is linked to the account of the previous owner.Contact the seller to unbundle or use Fastboot/EDL
Network error. Please try againNo Internet or blocking of Xiaomi servicesCheck the connection, turn off the VPN, or change the DNS to 8.8.8.8
Invalid passwordIncorrect password or account is blockedRestore your password through account.xiaomi.com
Device Not Found (on the website)Phone is not linked to account or servers are not availableCheck if the account is used. Try another browser.

Additional advice:

  • πŸ”„ If after deleting the account, the phone still requires data when turned on, perform Hard Reset (clip the Power). + Volume up when the phone is off).
  • πŸ“§ If you forget the email associated with your account, check your email history for no-reply messages.@xiaomi.com.
  • πŸ”‘ If the previous owner does not respond, try to find it through social networks (for example, VKontakte or Facebook) by phone number from the check.

FAQ: Answers to Frequent Questions

Can I delete my Mi Account without a password?
Officially, no. But if the phone is not locked, you can try resetting the password through the recovery form (you need access to an email or phone number). If the device is locked, only the methods are left over via Fastboot or EDL.
What if you don’t delete your Mi Account before selling your phone?
The new owner will not be able to use the phone – after resetting the device will require you to enter your data, and you will retain access to the buyer’s Mi Cloud (photos, contacts, messages), which is a violation of privacy. Always delete your account and perform Hard Reset before transferring the phone.
How to know if your phone is linked to your Mi Account?
Go to Settings β†’ Mi Account. If it shows email and Connected status, it means the device is tied. You can also check at account.xiaomi.com under Devices.
Will the Mi Account Deletion Program Work in 2026?
Most utilities (such as Mi Account Unlock Tool) stopped working after the security updates MIUI 13/14. Xiaomi tightened the protection, and now bypassing the lock is only possible through firmware in EDL or Fastboot. Beware of scammers offering "guaranteed removal" for money.
Can I get my deleted Mi Account back?
Yes, if you delete an account through your phone or website settings, you can restore it within 30 days through the Xiaomi Support Form, but if you delete your account through a firmware reset, you can’t restore it, you need to create a new one.