Deleting a Xiaomi account (or Mi Account) from an Android phone is a procedure that you might need when selling a device, changing ownership, or simply wanting to get rid of your brand ecosystem. However, many users face difficulties: the system requires a password, blocks actions after a reset, or issues errors like Couldnβt remove account. In this article, we will discuss all the current ways to delete an account, from standard to alternative, including bypassing locks.
Itβs important to understand that Xiaomiβs account is integrated into MIUI firmware deeper than a regular Google Account.Itβs responsible for syncing data, accessing Mi Cloud services, and locking your device when you steal (Find Device).So simply deleting through settings doesnβt always work β especially if the phone was bought from hand or previously tied to another owner. Below youβll find solutions for all scenarios, including cases where the password is lost or the device is locked.
Why canβt you just delete your Xiaomi account through your settings?
Unlike a Google account, which is deleted in two clicks, a Xiaomi account is protected by additional mechanisms.
- π Protection against theft: MIUI It blocks deletion of your account if your device is tied to Find Device, a security measure that creates problems when you sell your device legally.
- π± Reference firmware: On some models (e.g. Redmi Note 8 Pro, POCO X3) Account is tightly tied to hardware identifier (IMEI).
- π Synchronization errors: If Xiaomi servers are not available (for example, in Russia due to sanctions), the system may issue a Network error.
- π Password Lost: Without access to the mail or phone number associated with the account, deletion is impossible through the standard menu.
In addition, after reset to factory settings (Hard Reset) on the activation screen may appear a request to enter the username / password of the previous owner - this is the so-called lock Mi Account. its circumvention requires individual actions, which we will discuss in one of the sections.
Method 1: Standard removal through phone settings
If you have access to your account password and your phone is not locked, use the official method, which works on most Xiaomi, Redmi and POCO models with MIUI 12-14:
- Open Settings β Accounts and Sync (or Mi Account depending on the firmware version).
- Choose your Xiaomi account (usually displayed as Mi Account with your email).
- Click on the three dots in the upper right corner and select Delete Account.
- Enter the password from your Xiaomi account and confirm the action.
If there is no Delete Account, try an alternative route:
- Go to Settings β About Phone β Additional β Resetting settings.
- Select Delete Mi Account (not available on all models).
Make a backup copy of the data (photos, contacts, messages)
Untie your phone from Mi Cloud (Settings β Mi Account β Mi Cloud β Disable Sync)
Make sure you know the password of your Xiaomi account
Check if your phone is tied to Find Device (Settings) β Mi Account β Find Device)-->
What if the Delete Account button is inactive? This means that the device is tied to Find Device to unlock the option:
- Open the Settings. β Mi Account β Find Device.
- Turn off the function by entering the password.
- Return to the account section and try to delete again.
π‘
If after deleting your account, the phone requires re-entering data when restarting, reset to factory settings (Settings β Resettings β Erase all data).
Method 2: Remove from Xiaomi website (if phone is blocked)
If you canβt log in to your phoneβs settings (for example, because of a screen lock), but remember your account details, use the official Xiaomi website:
- Go to the account management page: account.xiaomi.com.
- Sign in under your login and password.
- In the Devices section, find your phone and click Delete (or Untie).
- Confirm the action via SMS or email.
Important: This method removes the phone's link to your account, but it doesn't erase the data from your device, and once you uncouple, you can log into your phone's settings and delete your account in the standard way.
If the Xiaomi site is not available in your region (for example, in Russia), use a VPN with a connection to the servers of Hong Kong or Singapore. Also check whether your browser blocks cookies - without them, authorization may not pass.
Method 3: Bypassing Mi Account lock after reset
The most common problem is buying a used Xiaomi phone, which requires data entry from the previous owner after a reset, in which case standard methods wonβt help, but there are several workarounds:
Method 1: Fastboot Mode (for advanced users)
This method requires a computer and installed ADB/Fastboot drivers. Suitable for models based on Qualcomm Snapdragon (for example, Redmi Note 10 Pro, POCO F3):
- Turn off your phone and press the Power button + Volume down to log into the Fastboot.
- Connect the device to the PC and open the command line.
- Enter the command to unlock the bootloader: fastboot oem unlock Note: some models will require pre-unlock the bootloader through the official Xiaomi website.
- Once unlocked, swipe your phone through the Mi Flash Tool with the clean all option option option.
Warning: This method erases all data and can lead to loss of warranty, and it doesnβt work on phones with MediaTek processors (e.g. Redmi 9A, POCO M3), they need a different approach.
Method 2: Through EDL-mode (for MediaTek)
For devices running MediaTek (e.g. Redmi 8A, Redmi Note 8T) you will need:
- Download the firmware for your model from the Xiaomi Firmware Updater website.
- Install MediaTek USB VCOM drivers.
- Enter in EDL-Mode (usually clamped Volume upwards) + Loudness down + Power with the phone turned off).
- Swipe your phone through the SP Flash Tool or Mi Flash Tool with the choice of Format All + Download.
What is it? EDL-regime?
Attention! Firmware running through EDL or Fastboot can lead to:
- π¨ Poose. IMEI (The phone won't catch the network).
- π Battery problems (if firmware is incompatible).
- π Locking the loader (on new models after 2021).
π‘
If you're not sure about your skills, you should go to a service center, and the wrong firmware can turn your phone into a brick.
Method 4: Delete your account through Xiaomi Service Center
If all of the independent methods fail, the official Xiaomi service center can help you delete your account, provided you provide the following documents:
- π Check of purchase (or contract of sale, if the phone used).
- π Passport of the owner.
- π± Box and components (to confirm the originality of the device).
The cost of the service varies from 500 to 2000 rubles depending on the model, in some cases, the service center may require to contact the previous owner to confirm the transfer of rights.
How to find an official service center?
- Go to mi.com/global/service.
- Choose your country and city.
- Check the reviews about the center on Yandex.Maps or Google Maps β some βofficialβ partners work in bad faith.
In Russia, due to sanctions, some of Xiaomiβs service centers have closed, and the current list can be found on the website xiaomi.ru in the section βSupportβ.
Method 5: Alternative methods (at your own risk)
If none of the above methods worked, there are informal solutions that may violate Xiaomiβs user agreement and result in device locking, so use them only as a last resort.
Method 1: Using utilities to bypass Mi Account
You can find software like Mi Account Unlock Tool or Xiaomi Tool V2 on the web.
- Connect your phone to your PC in Fastboot mode.
- Start the utility and select the model of the device.
- The program automatically sends commands to reset the lock.
Risks:
- π΅οΈββοΈ Utilities may contain viruses or spyware.
- π« Xiaomi could be blocked IMEI devices for the use of informal instruments.
- πΈ Some programs require payment but do not guarantee results.
Method 2: Reflashing to custom firmware (Custom ROM)
Installing alternative firmware (for example, LineageOS or Pixel Experience) allows you to bypass the Mi Account lock, but has its own nuances:
- β Pluses: π Complete removal of all Xiaomi bindings. π Upgrade to Android with the latest version.
- β Cons: π Loss of function MIUI (For example, Game Turbo, Second Space). π‘ Module problems NFC or camera (not on all firmware). π οΈ Difficulty of installation for beginners.
For custom firmware installation instructions, look for the XDA Developers or 4PDA forums. For each Xiaomi model, the process may be different.
Table: Compatibility of removal methods with popular models
| Model phone | Standard removal | Deletion through the site | Fastboot (Qualcomm) | EDL (MediaTek) | Service centre |
|---|---|---|---|---|---|
| Redmi Note 10 Pro | β Yes. | β Yes. | β Yes. | β No. | β Yes. |
| POCO X3 NFC | β Yes. | β Yes. | β Yes. | β No. | β Yes. |
| Redmi 9A | β Yes. | β Yes. | β No. | β Yes. | β Yes. |
| Mi 11 Ultra | β οΈ Only after you turn off Find Device | β Yes. | β Yes. | β No. | β Yes. |
| Redmi Note 8 Pro | β No (locking at firmware level) | β Yes. | β Yes. | β No. | β Yes. |
Note: For models older than 2019 (e.g., Redmi Note 7, Mi A2), it may be necessary to unlock the bootloader through the official Xiaomi website (the procedure takes up to 72 hours).
Frequent mistakes and their solutions
When you delete your Xiaomi account, users experience typical problems, and here are the most common errors and ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| Couldnβt remove account. Try again later | Problems with Xiaomi servers or IP blocking | Use a VPN (Singapore/Hong Kong) or try again in 24 hours |
| This device is locked by Mi Account | The phone is linked to the account of the previous owner. | Contact the seller to unbundle or use Fastboot/EDL |
| Network error. Please try again | No Internet or blocking of Xiaomi services | Check the connection, turn off the VPN, or change the DNS to 8.8.8.8 |
| Invalid password | Incorrect password or account is blocked | Restore your password through account.xiaomi.com |
| Device Not Found (on the website) | Phone is not linked to account or servers are not available | Check if the account is used. Try another browser. |
Additional advice:
- π If after deleting the account, the phone still requires data when turned on, perform Hard Reset (clip the Power). + Volume up when the phone is off).
- π§ If you forget the email associated with your account, check your email history for no-reply messages.@xiaomi.com.
- π If the previous owner does not respond, try to find it through social networks (for example, VKontakte or Facebook) by phone number from the check.