Older accounts on Xiaomi Redmi smartphones can create problems, from being unable to link a new account to blocking features like Find Device or data synchronization, especially for used phones where the previous owner did not bother to log out, but even if you just want to clear the device of unnecessary data, deleting the account is a must.
In this article, we'll look at all the possible methods, from standard removal through settings to radical reset to factory parameters. MIUI (from 12 before 14) Redmi models, including Redmi Note 10/11/12, Redmi 9/10 You will also learn what to do if you do not remember the password from the old account or the phone requires confirmation through the phone. SMS, never-come.
⚠️ Important: Deleting your main Mi Account without prior exit may result in activation of reset protection (FRP). In this case, the phone will require entering a login / password after any reset settings.
1. Method: Delete account through phone settings
The easiest and safest method is to delete your account directly from the settings menu, which is suitable if you remember your profile password and your phone is not locked. The instructions are relevant for all Xiaomi Redmi models on MIUI 12/13/14.
Go to Settings → Accounts and Sync → Mi Account. Here you will see the linked profile. Click on it, then select Account Management → Delete Account. The system will request a password confirmation — enter it and wait for the process to complete. Once the reboot, the phone will be completely untied from the old profile.
- 🔹 Pros of the method: does not require data reset, saves all files and settings.
- 🔹 Cons: It won’t work if you forget your password or your account is blocked.
- 🔹 Feature: on some models (Redmi Note 8 Pro, Redmi) 9T) The path may be different: Settings → Passwords and security → Mi Account.
Make a backup copy of important data|Remember or reset the password from the Mi Account|Connect your phone to Wi-Fi|Charge the battery at least 50%-->
If your phone has requested a re-authorization after deleting your account, it’s okay. Just log in to a new profile or skip the step if you’re not planning to use Xiaomi services.
2. Method: Reset to factory settings (Hard Reset)
When standard deletion is not available (for example, due to a forgotten password), the radical method is a complete reset of the phone, which erases all data, including apps, photos and settings, but is guaranteed to delete the associated account.
Log in to Settings → About Phone → Settings Reset → Erase All Data. On some models (Redmi Note 11 Pro+, Redmi K50), the path may be different: Settings → Additional → Recovery and Reset. Choose to Erase All Data and Confirm Action. The phone will restart and return to its original state.
⚠️ Attention: On devices with MIUI 13+ After the reset, the protection may be activated. FRP. If you don't know the old account, the phone will require you to enter it when you first set it up.
| Model Redmi | The path to reset in MIUI 12 | The path to reset in MIUI 14 |
|---|---|---|
| Redmi Note 10/10 Pro | Settings → About the phone → Reset | Settings → Memory → Reset |
| Redmi 9/9A/9C | Settings → Additional → Recovery | Settings → System → Reset |
| Redmi K40/K50 | Settings → About the phone → Backup | Settings → Memory → Factory Reset |
Once reset, the phone will look like new, and when you first set up, you can skip the sign-in step to Mi Account or link a new account.
Redmi Note 10/11/12|Redmi 9/10 series|Redmi K40/K50/K60|Another Redmi.|Not Xiaomi.-->
Alternative: Recovery Mode reset (if the phone is locked)
If your phone is locked and a standard reset is not available, use Recovery Mode, which works even on locked devices, but requires care.
Turn off your phone. Press the power + volume button up at the same time and hold it for 10-15 seconds until the Mi logo appears. From the Recovery menu, select Wipe Data → Wipe All Data. Confirm the action and wait for the process to be completed.
What to do if you use Recovery Mode in Chinese?
⚠️ Warning: On some models (Redmi Note) 8T, Redmi 7A) After resetting via Recovery, you may need to enter Mi Account even when sync is disabled.
3. Method: Delete Mi Account without password (bypassing FRP)
If after resetting the phone requires the entry of data of the old account (FRP-locking, and you don't know them, you'll need to bypass protection, which works on most Redmi models, but it may vary depending on the version. MIUI.
The most reliable way is to use Fastboot flashing.
- Download the official firmware for your model from the Miui Download website.
- Install the Mi Flash Tool on your PC.
- Transfer the phone to Fastboot mode (clamp power + volume down).
- Connect the device to your computer and run a clean version of MIUI through Mi Flash.
Once flashed, the phone will be without a tied account, the only method that is guaranteed to bypass FRP on all Xiaomi Redmi models, including the new series with MIUI 14.
- 🔧 Tools: Mi Flash Tool, Qualcomm or Mediatek drivers (depending on the processor).
- ⚠️ Risks: Incorrect firmware can lead to a brick (breakdown) of the phone.
- 📌 Alternative: for older models (Redmi) 4X, Redmi 5A) You can use utilities like this. SP Flash Tool.
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Before you run your firmware, check the phone model in Settings → About Phone → Model. Incorrect firmware (e.g., for the Redmi Note 10 Pro instead of the Redmi Note 10) can bring the device down.
4. Method: Appeal in support of Xiaomi (official removal)
If all previous methods have failed or you are afraid of damaging your phone, you can contact official Xiaomi support.
Deleting an account through support will require:
- Check or box from the phone (proof of possession).
- IMEI devices (you can find out via *#06#).
- Passport data (for identification).
Support can be contacted through:
- 🌍 Official website (Contact Us section).
- 📧 E-mail: support@xiaomi.com (English-Chinese).
- 📞 Hotline phone (for Russia: 8 800 555-05-05).
The request is processed for 3 to 10 business days, and once the ownership is confirmed, support will delete the account from Xiaomi servers, and you will be able to use the phone freely.
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Officially removing through support is the only legal way to get around FRP without risking losing warranty or damaging your phone.
5. Frequent mistakes and how to avoid them
When deleting an account, users often face typical problems, and let's look at the most common and ways to solve them.
Error 1: After resetting, the phone asks for an old Mi Account, but you don't remember it.Solution: Use method 3 (flashing through Fastboot) or call for support.
Error 2: There is no Delete Account option in the settings. Solution: Update MIUI to the latest version or reset via Recovery Mode.
Error 3: The linked account belongs to the previous owner (used phone).Solution: Ask the seller to delete the account remotely via account.xiaomi.com or use FRP bypass.
| Mistake. | Reason. | Decision |
|---|---|---|
| "It's impossible to delete the account." | Account blocked for suspicious activity | Unlock through support |
| "Server unavailable." | Problems with the Internet or servers Xiaomi | Check the connection or repeat later |
| "SMS confirmation required" | Old phone number not available | Use a backup email to enter. |
⚠️ Note: If you buy Xiaomi Redmi from hand, always check if the Mi Account is untied. → Mi Account – If there is no linked profile, the phone is clean.
6. Additional safety advice
To avoid account problems in the future, follow these guidelines:
- 🔐 Always log out of your Mi Account before selling or transferring your phone.
- 📱 Backup important data before resetting.
- 🔄 Update. MIUI — There are fewer bugs with accounts in new versions.
- 📧 Link backup email to Mi Account to restore access.
If you often sell or buy used Xiaomi phones, bookmark this instruction to help you avoid blocking and account problems.
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Before buying a used Redmi, ask the seller to reset your settings in front of you, so you make sure that the phone is not tied to other people's accounts.