How to delete one Xiaomi account from your phone: 5 proven ways

Why delete your Xiaomi account and what are the risks?

Deleting a Xiaomi account from your phone is a procedure that may be necessary when selling a device, changing a profile or fixing sync errors. However, many users face problems: the system requires a password from an old account, blocks functions after deleting or does not allow you to perform an operation without a factory reset. In this article, we will discuss all the current ways to delete one account on Redmi, POCO and other Xiaomi smartphones, including bypassing typical errors.

It’s important to understand that simply deleting your account through settings doesn’t always clear your account from Mi Cloud servers. If you plan to sell your phone, you’ll need to log out of your profile completely with the device untie. Also, note that some models (such as the Redmi Note 10 Pro or POCO X3 Pro) may require re-authorization after you delete your main account to unlock features like Find Device or Mi Pay.

Before you start, check:

• 🔑 Do you have access to the password and email account you want to delete?
• 📱 Is the phone connected to the Internet (required to synchronize changes)?
• 🔄 Is a backup of important data made (deleting an account can erase the files associated with it)?

Method 1: Delete your account through phone settings

The easiest way is to delete your account directly from the settings menu, which works if you have access to your password and your phone is connected to the network, and the instructions are relevant for devices on MIUI 12-14:

1. Open Settings → Accounts and Sync → Mi Account.
2. Tap on the account you want to delete.
3. At the bottom of the screen, select Delete Account.
4. Enter the password from Mi Account and confirm the action.

If the Delete Account button is inactive or absent, this may mean:

• 🔒 Find Device protection is enabled on the phone (you need to turn off in the security settings).
• 📵 The device is not connected to the Internet (check mobile data or Wi-Fi).
• 🔄 Account is the primary account (you need to add another profile before deleting it).

Disable Find Device | Connect your phone to Wi-Fi | Remember the password from Mi Account | Make a backup data |Add a backup account (if deleted - the main one)

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Important! After deleting your account through settings, some features (such as Mi Cloud or Theme Store) may require re-authorization, and on MediaTek-enabled models (such as Redmi 9A) you may need to reboot your account after deleting it to apply the changes.

Method 2: Remove via the web version of Mi Cloud

If your phone is locked or does not allow you to delete your account locally, you can do so through the Mi Cloud web interface.

1. Go to i.mi.com from a computer or other phone.
2. Sign in with the same account you want to delete from your device.
3. In the Devices section, find your smartphone and tap it.
4. Choose to remove the device (or untie).
5. Confirm the action via SMS or email.

After unplugging your device via Mi Cloud, return to your phone and try to delete your account through settings (see Method 1). If the button is still inactive, follow these steps:

Settings → Memory → Cleanup → Clear the data of the “Mi Account” application

⚠️ Note: Deleting the device via Mi Cloud does not erase account data from the phone - it only breaks the connection between the profile and the gadget).

Method 3: Reset to factory settings (if other methods don't work)

If you can't delete your account in the standard way (for example, because of a forgotten password or system error), you'll have to reset hard, and this method erases all your phone data, including apps, photos, and settings.

1. Open Settings → About the phone → Reset settings.
2. Select Erase All Data (or Factory Reset).
3. Enter the pattern lock/PIN-lock-code.
4. Confirm the reset (some models will require a password from Mi Account).

Once reset, the phone will reboot and prompt you to set it up as new.

• 🆕 You can add a new Xiaomi account or skip authorization.
• 🔄 If the phone requires the data entry of the old account, it is still tied to the device (see Method 5).
• ⚠️ In the models with MIUI 13+ After the reset, the Mi Account Lock activation window may appear - this is protection against theft.

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If the phone requires an old account after reset, but you don’t remember it, try to restore the password through account.xiaomi.com. You will need access to an email or phone number associated with the profile.

Method 4: Delete your account through Recovery (for advanced)

This method is suitable for power users, as it requires working with Recovery Mode.It helps to bypass the Mi Account lock after a reset, but does not guarantee 100% results on new models (for example, Xiaomi 13T or POCO F5 Pro).

1. Turn off the phone.
2. Press the button combination to enter Recovery: For most models: Volume up + Power. For Redmi Note 10/11: Volume up + Volume down + Power.

Recovery

Wipe Data

Confirm the reset, wait until it is completed and restart the phone.

If after this procedure the phone still requires the entry of Mi Account data, this means that:

• 🔐 Security activated on the device FRP (Factory Reset Protection).
• 📱 The phone model has a hardware binding to the account (relevant for the flagships Xiaomi 2022-2026 years).
• 🔄 Phone firmware is outdated (try updating via Fastboot).

⚠️ Note: Use of informal methods of bypassing Mi Account (like firmware through the EDL Services like Mi Flash Unlock can lead to blocking IMEI or loss of security, starting with MIUI 14, Xiaomi tightened protections, and such actions often lead to a “brick” of the device.

Method 5: Official removal through Xiaomi support

If all previous methods have failed, you can contact Xiaomi official support, which is true for cases:

• 🔒 You forgot your Mi Account password and reset it email/SMS impossible.
• 📱 Phone requires account after reset, but you are not the first owner.
• ⚠️ The message appears on the screen This device is locked).

Deleting an account through support will require:

1. Contact the Xiaomi service center or write to the support chat.
2. Provide proof of purchase (check, IMEI box or warranty card).
3. Specify the phone IMEI (you can find out via *#06# or on the sticker under the battery).
4. Wait for confirmation (term of consideration - from 3 to 14 days).

The cost of the service depends on the region:

• 🇷🇺 In Russia and the CIS - free of charge if you have a check, otherwise ~1 500–3 000 ₽.
• 🇪🇺 In Europe — ~20–50 € (You may need to visit a service center).
• 🌍 In other countries, check out local Xiaomi sites.

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Officially deleting your account through support is the only legal way to unlock your phone if you don't remember your old profile, and self-attempts to bypass the security can lead to permanent locking of the device.

Frequent Mistakes and How to Avoid Them

When you delete a Xiaomi account, users often face typical problems, and here are the most common ones and ways to solve them:

Tip for used phone owners: If you bought Xiaomi “hands-on” and the previous owner did not delete your account, contact him and ask him to untie the device via Mi Cloud. If this is not possible, you will need official unlocking (see Method 5).

FAQ: Answers to popular questions