How to delete your Mi Account on Xiaomi Redmi 3 if you forget your password

The situation of the owner of the Xiaomi Redmi 3 smartphone forgetting the password from his Mi Account is one of the most common problems in the ecosystem of this brand.The device is blocked, requiring authorization to confirm ownership, and access to basic features becomes impossible.This is a standard MIUI security measure designed to protect the user’s personal data in the event of theft or loss of a gadget, but it often becomes an obstacle for the legitimate owner.

Restoring access requires consistent action, as it is not possible to simply β€œdelete” an account from the system without proof of identity for security reasons. There are official methods of recovery via email or phone number, as well as more complex technical procedures applicable to the Redmi 3 model. It is important to understand that the process can vary depending on the version of the installed firmware and the type of lock.

In this guide, we will take a look at all the available solutions, from standard password recovery to the use of special boot modes. You will learn how to properly prepare the device, what tools you may need and what you absolutely cannot do to avoid turning your smartphone into a brick.

Why is the Mi Account blocked?

The activation lock, known as Mi Cloud Lock, is activated automatically if the device has been reset to factory (Hard Reset) or flashing, and the feature β€œFind the device” was enabled. Xiaomi security system binds a unique device ID to the company’s server. After reinstalling the system, the smartphone requests the data of the last used account to make sure that the gadget was not stolen.

Often users forget that the account was active, or do not remember the login details, especially if the phone was bought from hand or used for a long time.In the case of Redmi 3, which is a fairly old model, many users could register years ago and simply do not remember the login. Without entering the correct data, the device will remain locked on the welcome screen.

πŸ“Š Have you ever had a Mi Account blocked?
Yeah, I forgot my password.
Yeah, I bought a used phone.
No, I remember all the data.
Not yet.

There is a misconception that simple flashing can bypass this protection. On modern versions of MIUI, lock data is stored in a secure partition of memory that is not erased by standard formatting. So trying to simply "flash" the phone without first detachment often leads to the lock returning immediately after connecting to Wi-Fi.

Official way to restore access through the site

The safest and most appropriate method is to recover your password through the company's official services, and if you have access to a linked phone number or backup email, it takes a few minutes to do the procedure, and you need to go to the official Mi Account portal and initiate the reset process.

To do this, perform the following actions:

  • πŸ“± Go to i.mi.com or account.xiaomi.com from your computer or other device.
  • πŸ”‘ Enter yours. ID (The phone number or email used on the Redmi 3.
  • πŸ“¨ Click on the β€œForgot your password?” link and follow the instructions to receive the confirmation code.
  • πŸ”„ After changing your password, log in to your account on the site and remove your device from the trusted list if possible, or simply use a new password to log in to your phone.

If the phone number is no longer active or the SIM card is lost, the system will suggest alternative security issues or send the code to a backup email. Importantly, if you do not have access to any of the recovery methods, the path will be closed and you will have to resort to technical methods.

πŸ’‘

If you changed your phone number but didn’t update your Mi Account, try to remember if you had a backup email address when you signed up.

After successfully resetting your password on your site, don't rush to enter it on your phone right away. Give servers time to sync β€” usually it takes 5 to 15 minutes. Only then enter the new data in the authorization field on the Redmi 3 lock screen.

Using Recovery Mode for Data Resetting

Recovery mode is a diagnostic interface built into the smartphone memory that allows you to perform deep settings and reset the system. On Xiaomi Redmi 3, you can get into it with a combination of buttons. This method is necessary if you can not log into the settings menu, but it does not remove the locking of the account by itself, but only clears user data.

To enter the recovery mode, follow the following steps:

  1. Turn off your smartphone completely.
  2. Press the Volume Up button and the Power button at the same time.
  3. Hold them until the Mi logo appears, then release the power button while continuing to keep the volume.
  4. In the menu that appears, navigation is carried out by volume buttons, and the choice is by the power button.

In the Recovery menu, select a language (usually only English and Chinese) and find Wipe Data. Confirm the action by selecting Wipe All Data. The system will warn you about the complete deletion of files. After the process is complete, select Reboot.

β˜‘οΈ Preparing for resetting through Recovery

Done: 0 / 4

It is worth noting that after this procedure, when you first turn on the phone, you will need to enter a password from the Mi Account. If you do not remember it, you will have to use the methods described below, or try again to restore access through the site, this step is necessary to clean the system from errors that may have occurred before the lock.

Specificity of unlocking Xiaomi Redmi 3

The Redmi 3 (codenamed ido) is based on the Qualcomm Snapdragon processor, which offers some recovery advantages over the MediaTek models. This series of devices has specialized tools to interact with the bootloader and system partitions at a low level.

One of the key points is the status of the bootloader. If it is unlocked, the process of unblocking the account is greatly simplified. If the bootloader is locked, as is the default, the standard ADB (Android Debug Bridge) methods will not work. Redmi 3 owners often have to look for ways to temporarily unlock or exploit vulnerabilities in older versions of firmware.

MethodConditions requiredRisk of data lossDifficulty
Resetting password on the siteAccess to email/phoneNo.Low.
Hard Reset (Recovery)Physical access to buttonsComplete.Low.
Service centreChecks, box, documents.Complete.Low.
Specialty software (EDL mode)Disassembled phone (sometimes)Complete.Tall.

It is important to note that Redmi 3 has several modifications (Prime, Pro, standard).Make sure that any tools or firmware used are designed specifically for your version to avoid driver issues or hardware incompatibility.

What is EDL mode?
Emergency Download (EDL) is a low-level Qualcomm processor boot mode that allows you to reflash your device even when the system is completely broken. For Redmi 3, entering this mode often requires disassembling the case and closing the contacts on the board.

Advanced methods and work with Fastboot

If standard methods don't work, users often turn to Fastboot mode, a protocol that allows data and commands to be transmitted to a device from a computer. For Redmi 3, this mode is entered by pressing the Volume Down button and the power button when the phone is turned off, and an image of a rabbit repairing an android will appear on the screen.

To work with Fastboot, you will need a computer with installed Xiaomi USB Driver and Mi Flash Tool utility or similar software. You can send commands through the command line, such as fastboot oem unlock, but on modern versions of MIUI this will require permission from the company, which is impossible with a blocked account.

⚠️ Note: Using third-party forced unlock software (called "boxes" or scripts) can permanently lock the device at the iron level or disrupt communication modules.

There are also methods using ADB in recovery mode if the Recovery menu allows you to run ADB. The adb shell rm /data/system/users/0/accounts.db command (the path can vary depending on the Android version) can theoretically delete the account database, but on MIUI this folder is often protected and inaccessible to write without root rights.

πŸ’‘

Working with Fastboot requires an accurate understanding of commands, one mistake can make it impossible to turn on the phone.

Contacting the service center and proof of ownership

The most reliable, though not always quick, way is to contact a Xiaomi authorized service center, which has access to internal unlocking tools that allow you to unlink your Mi Account after checking your documents, the only legal way if you absolutely do not remember the data and do not have access to recovery.

To successfully unlock the service, you will need to provide:

  • πŸ“„ Original smartphone box (it has a barcode and IMI, device-conforming).
  • 🧾 Check or contract of sale confirming the legality of the acquisition.
  • πŸ†” Passport or other identification document.
  • πŸ“± The device itself is in working condition (without critical mechanical damage).

If the device was purchased with no documents, the service will likely refuse to unlock, as it cannot guarantee that the phone is not stolen, in which case technical methods remain the only, but risky option.

⚠️ Note: Never buy "unlocking" by IMEI» 99% of the time, it's a scam, and you lose money, and your phone stays locked.

Prevention and backup

To avoid such situations in the future, it is crucial to set up your device correctly immediately after purchase: Write your Mi Account details (login and password) to a secure location, such as a paper notebook or password manager, this simple action will save you hours of nerves in case of problems.

It is recommended to link your current phone number and backup email address to your account. Check your Mi Account settings β†’ Security regularly, which devices have access to your profile, and remove old or unfamiliar gadgets. For Redmi 3, which is often used as a second phone or navigation device, this is especially true.

Why do you need two-factor authorization?
Enabling two-factor authentication (2FA) adds an additional layer of protection, and even if an attacker learns your password, they won’t be able to log in without a code from an SMS or authentication app.

Regularly backing up important data on Google Drive or locally on your computer will make it easy to recover contacts and photos after a reset if necessary. Don't rely on the Mi Cloud alone, especially if you have doubts about remembering your password.

What to do if your phone is locked and bought from hand?
If you bought Redmi 3 with your hands and found a lock, contact the seller.Only he can remotely remove the device from his account through the Mi Cloud website.If the seller does not communicate, unlocking the phone legally is almost impossible without checks and documents from the original owner.
Will the warranty be reset after unlocking the bootloader?
Yes, the official warranty Xiaomi cancels when unlocking the bootloader. However, the recovery of the password through the site or service center does not affect the warranty obligations, as it does not require interference with the system partitions.
Can I download the Chinese version of Redmi 3?
Theoretically, yes, but it requires an unlocked bootloader, and if the phone is locked with a Mi Account, you can't change the firmware region (from China to Global) without losing data and unlocking it, and even more so, flashing it can make the lock problem worse.
How do I know if my phone is tied to my Mi Account before I reset?
Go to Settings β†’ Mi Account. If it displays an email or phone number, then the account is active. Also in the Advanced Settings β†’ For developers, the β€œMi Unlock status” option should be turned off, which will show whether the device is tied to the account for unlocking.