Forgot the password from the Mi Account, and the Xiaomi phone is broken, lost or locked? The situation is complicated if the device is enabled by the binding to the account โ without it, you can not even reset the settings through Recovery Mode. Many users face this problem after buying a used smartphone where the previous owner did not untie the profile, or when self-blocking due to suspicious activity.
In this article, we will discuss all the current ways to delete a Mi Account without physical access to the phone, from official methods through Xiaomi support to workarounds using a PC. It is important to understand that some solutions require proof of ownership, while others can take up to 30 days (for example, through contacting customer support), We will also warn about the risks that are often hidden in forums, from data loss to complete lockdown of the device.
If youโre looking for a way to bypass the Mi Cloud Lock, consider that since 2021, Xiaomi has tightened its security policy. Now, you may need a purchase check or video from the deviceโs IMEI to unlock it. But the good news is that some models (such as the Redmi Note 10 or the POCO X3 Pro) allow you to delete your account via Fastboot if you know the username.
Before you start, answer two key questions:
- Do you have access to an email or phone number linked to your Mi Account?
- Can you prove ownership of the device (check, box, IMEI)?
It depends on the answer which method will work in your case.
1. Delete Mi Account through the official website (if you have access to the email/phone)
The easiest and safest way is to use the restore feature on Xiaomi's website, which is suitable if you remember your username (email or phone) but have forgotten your password.
1. Go to the Mi Account login page: account.xiaomi.com.
2. Click on โForgot your password?โ and select the recovery method โ via email or SMS.
3 Enter the confirmation code that will come to the linked email or number.
4. After resetting your password, log in to your account and go to Settings โ Mi Account โ Account Management โ Delete your account.
It takes 7 days to delete, which is a security measure from Xiaomi, and you wonโt be able to create a new account with the same email during that time.
- โ๏ธ If the email is not confirmed, first go through the verification through the letter with the link.
- ๐ฑ If the phone number is changed, it will be more difficult to restore access - support will be required.
- ๐ After deletion, all data (photos, notes, backups) will be irretrievably erased.
โ ๏ธ Warning: If you bought a used phone and the previous owner didn't untie the account, this method won't work. โ3 (Statement of support).
2.Use of the Mi Unlock Tool (to unlock the bootloader)
If you have OEM Unlock enabled on your phone, you can try deleting your account via Fastboot, which works on most Xiaomi, Redmi, and POCO models released after 2019, and youโll need a computer with ADB and Fastboot drivers installed.
Step-by-step:
- Download the official Mi Unlock Tool from Xiaomi website.
- Connect your phone to your PC in Fastboot mode (clip Volume Down + Power when the device is off).
- Launch the Mi Unlock Tool and log in to your Mi Account (if you remember the username/password).
- Click Unlock and wait until the process is complete (can take up to 72 hours due to Xiaomi restrictions).
Once the bootloader is unlocked, you can flash custom recaps (such as TWRP) and manually delete account files in the /data/system/ folder. However, this method requires technical skills and can lead to a device blink.
Install drivers ADB/Fastboot PC-only|Download Mi Unlock Tool from the official website|Connect your phone in Fastboot mode (Loudness down) + Nutrition)|Log in to Mi Account in the unlock tool|Wait for confirmation from Xiaomi servers (until now) 72 hours)-->
โ ๏ธ Note: From 2023, Xiaomi will block unlocking the bootloader on devices purchased less than 7 days ago.If the phone is new, this method will not work.
3. Appeal for Xiaomi: How to Make a Request
If you canโt restore access yourself, the official way is to contact Xiaomiโs support team, which is the longest method (from 7 to 30 days), but the only legal one for cases where:
- The phone is lost or broken.
- The previous owner did not untie the account.
- You have forgotten your login, password, and attached email/phone.
How to make a request:
1. Go to the support page: support.xiaomi.com.
2. Select "Mi Accountยป โ ยซLost accessยป.
3. Fill out the form by stating:
- IMEI of the device (can be found through a box or check).
- Serial number (located on a sticker under the battery or in a check).
- Documents confirming the purchase (check, warranty card, video with IMEI).
What increases the chances of success:
- ๐ Check or warranty card with date of purchase.
- ๐ฆ Photo of a box with a serial number.
- ๐ฅ Video where you can see IMEI devices and your face (to verify identity).
| Type of confirmation | Time limit for consideration | Probability of success |
|---|---|---|
| Check + IMEI | 7-14 days | 80% |
| Video from IMEI | 14-21 days | 60% |
| Only serial number. | 21-30 days | 30% |
| No paperwork. | Refusal | 0% |
โ ๏ธ Note: If the phone is hand-buyed and the previous owner does not provide documents, Xiaomi support will refuse to unlock, in which case only the purchase of the unlock code from third-party services (the risk of fraud) remains!).
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If you're left with it. SIM-card that was in the phone when you linked the account, specify its number in the request - this will speed up the verification.
4. bypass Mi Account via EDL Mode (for advanced users)
EDL (Emergency Download Mode) allows you to flash the device without any locks, but requires special equipment and knowledge, which is suitable for models on Qualcomm processors (for example, Redmi Note 9 Pro, POCO F3) and is used by service centers.
What you need:
- ๐ฅ๏ธ Computer with Qualcomm drivers installed HS-USB QDLoader 9008.
- ๐ Cable USB Type-C (preferably original).
- ๐ Firmware for your model (you can download it at xiaomifirmwareupdater.com).
- ๐ ๏ธ Mi Flash Tool or QFil.
How to log in to EDL Mode:
- Turn off the phone.
- Press Volume up + Volume down and connect the cable to the PC.
- Hold the buttons for 10-15 seconds until Qualcomm HS-USB QDLoader 9008 appears in Device Manager.
Next, through the Mi Flash Tool, run a clean firmware with the account verification disabled.
- ๐จ Hard brick (complete failure) is possible).
- ๐ New models (Xiaomi 13, Redmi Note 12) EDL blocked without authorization.
- โ ๏ธ The guarantee will be cancelled.
What to do if the EDL mode is not turned on?
5.Buying an unlock code: risks and where to look
If official methods fail, some users may resort to buying an unlock code from third-party vendors, which is unguaranteed and can be fraudulent, but rarely works.
Where to look for codes:
- ๐ Foreign sites: eBay, AliExpress (look for sellers with a rating above 98%).
- ๐ฌ Telegram chats: channels like @MiUnlockOfficial (but many crooks!).
- ๐ Specialized services: UnlockJunky, DoctorSIM (price: 10โ50)$).
How to avoid cheating:
- Donโt pay in advance โ use a secure transaction (e.g. via PayPal with buyer protection).
- Check out reviews of the seller on independent forums (e.g. 4PDA or XDA Developers).
- Demand a video showing the working code on the same device.
The cost of the code depends on the model:
| Xiaomi model | Average price, $ | Waiting time |
|---|---|---|
| Redmi Note 10/11 | 15โ25 | 1-3 days |
| POCO X3/X4 | 20โ30 | 2-5 days |
| Xiaomi 12/13 | 30โ50 | 3-7 days |
| Black Shark 5 | 40โ60 | 5-10 days |
โ ๏ธ Warning: Buying code from unofficial sellers can result in a re-blocking of an account after 1-2 weeks. Xiaomi tracks such unlocks and blocks IMEI device.
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If you decide to buy an unlock code, first check the IMEI of the device on imei.info โ if the status is โblacklistedโ, the phone is already on the blacklist and unlocking is useless.
6. Alternative ways: what to do if nothing helps
If all of these methods fail, radical measures remain, and should only be considered as a last resort, because they involve high risks or financial costs.
Option 1: Selling the phone โas isโ
- ๐ฐ On Avito or Yula you can sell a locked phone for 30-50% of the market price.
- ๐ Indicate in the description: โTieted Mi Account, you need to unlockโ โ this will save time.
Option 2: Contacting a service centre
- ๐ง Unblocking costs in unofficial services: 1,500โ5,000 โฝ.
- โ ๏ธ Risk: Some Masters Just Flick the Phone Without Deleting an Account from the Mi Cloud.
Option 3: Using the phone without unlocking
- ๐ฑ If the phone works, but requires a password from the Mi Account when reset, you can use it without resetting.
- ๐ Update the firmware through Settings โ The phone. โ System updates โ sometimes it resets the lock.
What NOT to do:
- โ Trying to hack an account through phishing sites (risk of losing access forever).
- โ Use programs like Mi Account Remover Tool โ most of them contain viruses.
- โ Independently disassemble the phone to close contacts (risk of damage to the motherboard).
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If your phone is locked after reset, try connecting to Wi-Fi and entering any password 5 times in a row, sometimes after that, the option โForgot your password?โ appears, which redirects to the Xiaomi site.