Why Deleting a Mi Account Can Be a Problem
If you decide to sell or transfer your Xiaomi smartphone, deleting your Mi Account is a must, and without it, the new owner will not be able to use the device: after resetting to factory settings, the phone will require you to enter the username and password from the old account, which is designed to combat theft, but often creates problems for legitimate users.
In 2026, Xiaomi tightened its security policy: on new models (for example, Redmi Note 13 Pro+ or Xiaomi 14 Ultra), it became more difficult to delete an account through standard settings, and on devices with MIUI 14/15, binding to an account can even block access to certain functions, such as Find Device or synchronizing notes. In this article, we will discuss all current methods of deletion, including bypassing the lock if you forgot your password.
Important: the procedure differs depending on the firmware version and model. For example, on POCO F5 with MIUI Global, the path to account settings may not match the Redmi 10A on MIUI China, and we took these nuances into account and prepared universal instructions.
Method 1: Delete Mi Account through phone settings
The easiest method is if you have access to your phone and remember your account password, which is suitable for most MIUI 12-15 models, including the Redmi Note 12, POCO X5 and Xiaomi 13T.
Instructions:
- Open Settings β Accounts and Sync (or Mi Account on older versions).
- Tap your Mi Account profile (usually displayed at the top of the list).
- Scroll down and select Delete Account (or Leave Account β Delete).
- Enter the password from the account and confirm the action.
After that, the phone will break communication with the Mi Cloud, but the data (contacts, notes, photos) will remain on the device. To remove them, reset to factory settings (Settings β About Phone β Reset).
Is important data synced with Google Drive or another cloud?|
Is the βFind Deviceβ feature in your Mi Account disabled?|
Does your account password (required for confirmation) |
Is IMEI backup made (for models with unlocked bootloader)
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β οΈ Note: Some models (e.g. Xiaomi) 12S Ultra) after deleting the account, you may need to re-activate the device over the Internet. If the phone is not connected to the network, the process will end in error.
Method 2: Delete via the Mi Account website (if your phone is lost)
If you don't have access to your phone, but you remember your login and password, you can delete your account remotely via Xiaomi's official website, which works for all models, but has limitations:
- πΉ The account must be linked to a valid email or phone number.
- πΉ The last activity in the account must be no later than 30 days ago (otherwise you will need confirmation through the account). SMS).
- πΉ The device must not be in the status of βlost / stolenβ (lock through Find Device).
Step-by-step:
- Go to account.xiaomi.com and log in.
- In the Devices section, find your phone and click Delete (or Untie).
- Confirm the action via SMS or email (the code will come to the linked number / mail).
- If the device is offline, the deletion will occur the next time you connect to the Internet.
Important: After you remotely delete your account, your phone may require you to re-authorize the next time you turn on, and if you sell the device, let the customer know.
Through phone settings |
Through the Mi Account| website
Reset the phone without deleting (forgot the password)|
Never deleted |
Another way.-->
Method 3: Reset to factory settings (if the password is forgotten)
If you donβt remember the Mi Account data, but the phone is unlocked, you can try resetting via Recovery Mode. This method doesnβt work on all models: new smartphones (Xiaomi 14, Redmi Note 13) may still have a Mi Cloud Lock lock after the reset.
Instructions for Recovery Mode:
- Turn off the phone.
- Press the button combination: For most models: Volume up + Power. For POCO: Volume up + Volume down + Power.
Recovery
Wipe Data
Wipe All Data
Mi Account.
| Model phone | Probability of blocking after reset | Is circumvention possible? |
|---|---|---|
| Redmi Note 10/11/12 | High (90%) | Yes (see Method 4) |
| POCO X3/X4/X5 | Average (60%) | Yes (via EDL) |
| Xiaomi 11/12/13 | Very high (99%) | No (official unlock required) |
| Redmi 9A/9C | Low (30%) | Yes (via Fastboot) |
β οΈ Attention: On devices with MIUI 14+ and the enabled Find Device feature, resetting via Recovery will not remove the account link).
Method 4: Delete Mi Accounts via Fastboot (for Advanced Users)
This method is suitable if the phone is locked after reset, but you have access to Fastboot mode. You will need a computer with ADB/Fastboot drivers installed and an unlocked bootloader.
Step-by-step:
- Install Googleβs Platform Tools on PC.
- Connect your phone to your computer in Fastboot mode (clip Volume Down + Power when the device is off).
- Open the command line in the folder with fastboot and execute: fastboot oem clean_all For new models: fastboot erase frp
- Reboot your phone with the command: fastboot reboot
If the commands donβt work, try an alternative method through EDL Mode (requires an authorized Xiaomi account and the Mi Flash Tool program).
What is EDL Mode and how to activate it?
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Before using Fastboot, check the bootloader status with the command fastboot oem device-info. If the answer has a line Device unlocked: false, first unlock Bootloader through the official Xiaomi website.
Method 5: Officially Unlocking through Xiaomi Service Center
If all previous methods have failed (for example, on the Xiaomi 14 Pro or Redmi K60 with MIUI 15), only the official unlock remains.
How it works:
- Find the nearest Xiaomi service center (check reviews β some centers refuse to work with devices purchased outside of official stores).
- Please: π± The phone itself (even if it is locked). π Check or box (to confirm legal possession). π Account data (if you remember) or documents confirming the purchase.
Pay for the service (cost - from 1,500 to 5 000 rubles depending on the model).
Wait 1-3 days (some models require a request to be sent to China).
The service center uses special Mi Account Remove Tool software, which is not available to ordinary users, and once unlocked, the phone will be completely cleaned and the Mi Cloud Lock removed.
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Official unlocking is the only legal way to delete the Mi Account on Xiaomiβs new flagships (series 13/14) and devices with MIUI 15. Self-attempts to bypass the lock can lead to permanent bricking of the phone.
Frequent Mistakes and How to Avoid Them
When deleting a Mi Account, users often face typical problems, and here are the most common ones and ways to solve them:
- π΄ "Incorrect password" when trying to delete through settings: Check keyboard layout and character register. If password is lost, restore it through the recovery form. Newer models (Xiaomi 14) may require confirmation via SMS number-bound.
- π΄ "Device not found" in Mi Account web version: Update page or try another browser.If the phone is turned off for more than 30 days, it will disappear from the list of devices - in this case, only a reset via Fastboot or service center will help.
- π΄ "This device is locked" after reset: This means that Mi Cloud Lock is triggered. On models older than 2020 (such as the Redmi Note 8 Pro), the lock can be bypassed via Fastboot. on new smartphones (Xiaomi) 13T) Official unlocking will be required.
Another common mistake is to try to delete an account through ADB without superuser rights. Commands like adb shell pm uninstall-k --user 0 com.xiaomi.account won't work on modern versions of MIUI because system applications are protected.