How to remove another Xiaomi Redmi device from your account: all ways

Did you buy a used Xiaomi Redmi smartphone, but the previous owner forgot to untie it from his Mi Account? Or do you want to sell your device, but do not know how to properly remove it from the list of devices? In this article, we will analyze all the current ways to remove Redmi devices – from standard methods through settings to emergency solutions for blocking.

The problem of “extra” devices in Xiaomi’s account is common: it can be old smartphones, fitness bracelets Mi Band, smart watches or even routers, their presence not only clogs the list, but also creates security risks — for example, if the device is stolen or lost, we will tell you how to safely unplug Redmi without losing the functionality of the main account, and also what to do if standard methods do not work.

Important: the deletion procedure differs depending on whether you have access to the device itself or manage your account remotely. MIUI 14/15 Xiaomi policies 2026 year-end.

Why are there “alien” Redmi devices in Xiaomi’s account?

The Mi Account system automatically links any Xiaomi device when you first sign in to your account.

• 🔒 Security: Protection against theft (Find Device)
• ☁️ Synchronization: Backup data to the Mi Cloud
• 📱 Control: Remote unlock, reset settings

However, this system creates problems when:

• 📦 You buy a used smartphone, and the seller did not untie it.
• 🗑️ The device broke down, but remained on the account list
• 🔄 You reset your settings, but Redmi is still visible in the Mi Cloud

⚠️ Note: If there is a Redmi on the list of devices that doesn't belong to you, it could mean someone has accessed your account.Change your password immediately and enable two-factor authentication!

According to Xiaomi statistics for 2023, more than 30% of support calls are related to device linking problems.

• 🔐 Blocking Mi Account after resetting settings
• 📵 Inability to remove the device via the web version of the Mi Cloud
• ⏳ Synchronization delay (the device disappears from the list only after 24-48 hours)

Method 1: Remove the Redmi device through smartphone settings

This is the easiest method if you have physical access to the device. MIUI 12–15.

Step-by-step:

1. Open the Settings. → Xiaomi Account (or Mi Account)
2. Go to Device Management (or Mi Cloud) → Devices)
3. Find the right Redmi device in the list and tap it.
4. Select Delete Device → confirm

If the item Delete the device is not:

• 🔄 Try updating the page (pull down)
• 📶 Check your internet connection (mobile traffic or Wi-Fi is needed)
• 🔧 Reboot your smartphone and try again.

⚠️ Warning: Once deleted, the device will automatically unlock from your account, meaning that the previous owner will not be able to track it through Find Device, but you will also lose access to the Redmi cloud backups.

Some models (e.g. Redmi Note 12 Pro)+) Additional confirmation may be required through SMS Or email. If the code doesn't come:

• Check the spam folder in the mail.
• Make sure that your phone number is linked to your account.
• Try to request the code again in 5 minutes.

Method 2: Remove via the web version of Mi Cloud

If you don’t have access to Redmi itself, you can control devices through a browser, which works for all Xiaomi devices, including smartphones, tablets and smart gadgets.

Instructions:

1. Go to account.xiaomi.com and log in.
2. Select the Mi Cloud tab → Devices (or Find Device)
3. Find the right Redmi in the list and click on three dots (⋮) near
4. Select Delete Device → confirm

Features of the method:

• 🌐 Works on any device (PC, Mac, other smartphone)
• ⏱️ Synchronization can take up to 2 hours
• 🔒 Requires confirmation of the SMS/email, If two-factor authentication is enabled

💡

If the device is not deleted via Mi Cloud, try using another browser (e.g. Chrome in incognito mode) or clear the cache of the current browser.

If the device reappears in the list after removal, this may mean:

• 📱 Someone has logged in to your account again on Redmi.
• ☁️ There was a synchronization error with Xiaomi servers
• 🔄 The device was rebooted and automatically re-tied.

Method 3: Delete via Find Device (if the device is lost)

If you lost Redmi or it was stolen, standard deletion via Mi Cloud may not work.

How to remove the lost device:

1. Go to i.mi.com and log in.
2. Select the lost Redmi device on the map
3. Click Remove the device in the control menu
4. Confirm the action via SMS or email

Important: This method not only removes the device from the list, but also:

• 🔐 Blocks it for a new user (you will need your Mi Account password)
• 🧹 Wipes all data from the device (if it is connected to the Internet)
• 📍 Disables the ability to track through GPS

⚠️ Note: If you delete the device through Find Device and then find it, you will need a full Hard Reset to reuse!

On some models (e.g. Redmi) K60 Pro) after removal via Find Device, additional unlocking via Xiaomi Unlock Tool may be required. MIUI.

Method 4: Remove by resetting settings (Hard Reset)

If previous methods didn’t work, the radical way is to completely reset, which is true for used devices where the previous owner didn’t untie Redmi from his account.

How to make a Hard Reset:

1. Turn off Redmi.
2. Press the buttons Volume up + Food before the appearance of the Mi logo
3. From the Recovery menu, select Wipe Data → Wipe All Data
4. Confirm the action and wait for the process to be completed

After discharge:

• 📱 The device will be as new as the old account.
• 🔓 You can log in to your Mi Account and link Redmi again.
• ⚠️ All data (photos, contacts, applications) will be permanently deleted.

On Redmi models with MediaTek chip (e.g. Redmi) 10C) After reset, you may need to enter the old password from the Mi Account, even if the device was removed from the list.

💡

Hard Reset is the only way to remove the link to someone else’s account if the previous owner cannot or does not want to untie the device remotely.

If Redmi requires a password from the old account after resetting, and it is impossible to contact the previous owner, there are two options:

1. Contact the Xiaomi service center with documents on the device
2. Use unofficial tools (e.g. Mi Account Unlock Tool) but this violates the warranty

Method 5: Calling for Xiaomi Support (for complicated cases)

If none of these methods work, then there's official support, and that's for:

• 📡 Smart devices (Mi Band, Mi Home) that are not removed via the Mi Cloud

How to call for support:

1. Go to the support page
2. Select the Mi Account category → Device management
3. Fill out the form by specifying: IMEI Devices (you can find on the box or under the battery) Serial number (S/N) Check or proof of purchase

Attach screenshots of the problem (e.g., an error when deleting)

The time frame for processing the request is 3 to 7 working days, and in most cases, support requires:

• 📄 Photo of a box with a serial number
• 💳 Check or bank statement of purchase
• 📷 Screenshot of the error (if any)

If the device has been stolen, please provide:

• 📝 Police report (case number)
• 📍 Location and date of theft
• 🔗 Link to the device in Find Device (if any)

⚠️ Note: Xiaomi support does not help with unlocking devices purchased “hand-held” without documents. In such cases, the only way out is to negotiate with the previous owner or use informal methods (with the risk of losing the warranty).

Frequent Mistakes and How to Avoid Them

When you remove Redmi devices, users often face typical problems, and here's how to solve them:

A few more tips:

• 🔄 If your device is duplicated in the list, try rebooting it and updating your Mi Cloud page.
• 📵 If Redmi is not connected to the Internet, use modem modem (distribute Wi-Fi from another phone).
• 🔧 On older models (Redmi) 4X, Redmi Note 5 may need an update MIUI Up to the latest version before removal.

FAQ: Answers to Frequent Questions