Deleting Xiaomi’s account forever is a process that requires care and understanding the consequences. Many users face the need to get rid of their Mi Account when selling a device, switching to a different brand or due to security issues. However, Xiaomi does not make this process obvious: hidden settings, two-step authentication and the risk of locking the device turn a simple task into a puzzle.
In this article, we will discuss all the official and alternative ways to delete an account, including nuances for different regions (China, global version, Russia), and explain why some of the methods from the old instructions no longer work. You will learn how to circumvent common errors, for example, when the system requires an SMS confirmation for a number you no longer have, or how to delete an account if you forgot your password.
Why you can’t just delete your account through your phone settings
If you try to find the option to delete your account directly from the smartphone menu (for example, in Settings → Accounts → Mi Account), you will find only the buttons to exit or Delete the device from your account. This is due to Xiaomi’s security policy: complete deletion of the profile is only possible through the company’s website or special service tools.
The fact is that Mi Account is not just a contact sync account, but it does a few critical things:
- 🔒 Protection against theft: Account binding blocks the smartphone after resetting (Find Device feature).
- 📱 Smart Device Management: Without an account, you will lose access to Mi Home, Mi Band, Robot Vacuums, etc.
- 💳 Payments and purchases: the account stores data about transactions in the Mi Store, subscriptions to services.
- ☁️ Cloud Storage: Photos, Notes, Backups Linked to Mi Cloud.
Therefore, Xiaomi does not allow you to delete an account with a “one button” – this could lead to mass abuse (for example, stealing phones and then zeroing the binding).
Official method: deletion via account.xiaomi.com
The most reliable and recommended method is to delete an account through the official Xiaomi portal, which works for all regions, including China, the global version and Russian accounts. Importantly, the procedure can take up to 30 days, this time is given in case you change your mind or someone tries to hack your profile.
Step-by-step:
- Go to account.xiaomi.com and log in.
- From the menu, select Personal Info → Delete Account (or Personal Data → Delete account for the Russian version).
- The system will request confirmation by SMS or email. If a phone number or mail is not available, use the backup method (more on this below).
- Enter the reason for deleting (you can choose any option from the list).
- Confirm the action by entering the password from the account.
- The email will be sent with a link for final confirmation, and if you do not follow the link within 24 hours, the request for deletion will be canceled.
Download backups from Mi Cloud
Untie all devices in Mi Home
Check out active subscriptions (Mi Music, Mi Video)
Save data about purchases in the Mi Store (checks, warranties)
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Once confirmed, the account will be marked as “planned for deletion” and within 30 days, you will be able to cancel the process by logging into the profile, after which time all data will be irretrievably erased, including:
- 📁 Files in Mi Cloud (photos, documents, notes).
- 📱 List of associated devices and their settings.
- 💰 Purchase and payment history.
- 🔄 Synchronization data (SMS, calls, contacts).
⚠️ Note: If you delete an account associated with a Find Device smartphone, disable it in the security settings before removing the profile, otherwise the phone may be blocked after deleting the profile!
What to do if you do not have access to your phone number or email
One of the most common problems is losing access to a linked number or mail, like if you signed up for an old number that someone else now owns, or if your email was deleted, then you can use alternative recovery methods:
Method 1: Recovery through backup email
- 📧 On the account login page, click Forgot password?.
- Select the recovery option via backup email (if it was specified during registration).
- Follow the instructions in the password reset letter.
Method 2: Appealing for Xiaomi
- 📩 Write to the support team through the form on the site mi.com/support.
- 📄 Attach a scan of a passport or other identity document.
- 📱 Indicate. IMEI device associated with the account (you can find it in the settings of the phone or on the box).
- 💬 Describe the situation in detail: when you registered an account, why you lost access, which devices are tied to it.
Method 3: Removal through a service center (for China)
If your account is registered in China (+86), the only reliable way is to contact the official Xiaomi service center with documents, which in Russia and other countries does not work due to differences in security policies.
Why Xiaomi doesn’t delete accounts on request without confirmation
Deleting your account from your phone without accessing the site
If you can’t access account.xiaomi.com (for example, due to blocking or technical issues), you can try to delete your account directly via your smartphone, which doesn’t work on all devices and requires an unlocked bootloader.
Instructions for advanced users:
- Activate Developer Mode: Go to Settings → About Phone and click on MIUI Version 7 times.
- Return to Settings → Additional → For developers and enable USB debugging.
- Connect your phone to your PC and install Android SDK Platform Tools.
- Open the command prompt (Terminal) and type: adb shell pm uninstall -k --user 0 com.xiaomi.account This command removes the Mi Account app for the current user, but does not erase data from Xiaomi servers.
- Reboot the device. The account will disappear from the interface, but the device will remain attached.
⚠️ Warning: This method doesn't delete your account completely, it just hides it on your device. When you reset your settings or flash it, the binding can be restored and your phone locked!
To completely delete an account via a smartphone, you will need firmware via Fastboot with the bootloader pre-unlocked, a process that is risky and can lead to a device “brick” if executed incorrectly.
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What happens to smart devices after deleting your account
If your Mi Account is connected to smart devices (e.g. Mi Band, Roborock, Mi Air Purifier), their settings will be reset and access to management through the Mi Home app will be lost.
| The device | What's going to happen? | How to prepare |
|---|---|---|
| Mi Band / Mi Smart Band | You lose your steps, your sleep, your pulse, your bracelet drops to factory settings. | Sync your data with Google Fit or Apple Health before deleting it. |
| Roborock / Mi Robot Vacuum | Maps of premises, cleaning schedules and settings will be removed. | Save screenshots of the cards and export the settings to the file (if supported). |
| Mi Home Security Camera | Access to the archive of records and camera settings will be blocked. | Download important entries on PC through the web version of Mi Home. |
| Yeelight / Mi LED Lamp | The lamps will remain working, but it will be impossible to control them through the application. | Reset the lamps to factory settings (5 switches/offs in a row). |
After deleting the account, all devices can be re-associated to the new profile, but their settings will have to be reconfigured.
How to delete Xiaomi account if your phone is blocked
If your Xiaomi smartphone is locked because of a forgotten password or after resetting (requires you to enter Mi Account data that you do not remember), the standard methods of deleting an account will not work.
Option 1: Officially Unblocking Through Support
- 📄 Prepare documents: passport, check for the purchase of a phone, box with IMEI.
- 📧 Write in support of Xiaomi (Unlock Device section) with a description of the situation.
- ⏳ The timeframe for the request is 3 to 14 days, and if the data match, you will be sent an instruction to unlock the request.
Option 2: Use of service tools (at your own risk)
There are some informal tools like Mi Flash Unlock or Xiaomi Tool V2 that can bypass Mi Account locks, but they have serious drawbacks:
- 🚨 The risk of “bricking” the phone (turning into a “brick").
- 🔓 Requires an unlocked bootloader (which in itself resets all data).
- 📵 It may not work on new models (e.g. Xiaomi 13, Redmi Note 12).
- 🛡️ Violate the terms of the guarantee.
We don't recommend using these tools without experience, and if the phone is important, you should contact a service center.
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Frequent Mistakes and How to Avoid Them
When you delete a Xiaomi account, users often face typical problems, and here are the most common ones and ways to solve them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "This account cannot be deleted" | The account is linked to an active subscription (e.g. Mi Cloud+). | Unsubscribe from Settings → Mi Account → Services and Subscriptions. |
| "SMS not received" | The phone number is locked or changed. | Use a backup email or contact support. |
| "Device is locked after account removal" | The Find Device function has not been disabled. | Restore your account and disable Settings → Memory and backups → Find Device. |
| "Invalid password" | Password entered incorrectly or account hacked. | Reset your password through Forgot password? or contact support. |
Another common mistake is to try to delete an account from a phone that has Google FRP (Factory Reset Protection) enabled, in which case, after deleting the Mi Account, the phone will require you to enter data from the Google account that was on it before, and to avoid this, unplug the Google account in the settings before deleting it.