How to remove Xiaomi account from your TV: 5 proven ways

Why Deleting Xiaomi Account from TV Is Not As Easy as It Seems

Xiaomi TVs (including the Mi TV series, Redmi TV and Xiaomi TV A) are closely integrated with the Mi Account ecosystem — without this account, you will not be able to use branded services like Mi Home, Xiaomi Cloud or even some streaming applications. However, there are situations when deleting an account becomes necessary: selling a TV, resetting to factory settings or simply wanting to change profile.

Unlike smartphones, where deleting an account takes a couple of clicks, on Xiaomi TVs this process is often hidden in the depth of the menu, and sometimes even blocked by the manufacturer. Moreover, after the update to MIUI TV 2023-2026, the reset algorithm has changed – the old instructions from the Internet no longer work. In this article, we will analyze all the current ways to delete an account, including bypassing locks and factory reset without a password.

Before you go to the instructions, make sure you have access to an email or phone linked to your account. Without this, some methods will not be available. Also prepare a remote control - on some models (for example, Xiaomi TV Q2 2023), some of the features are only available through physical buttons.

Method 1: Delete your account through your TV settings (official method)

This is the easiest and most secure way to do this, but it only works if you remember the Mi Account password and the TV is connected to the Internet. The instructions are suitable for most models on MIUI TV version 3.0 and later (including Mi TV 4A, Mi TV 5 Pro, Redmi Smart TV X).

Algorithm of action:

1. Turn on the TV and go to the main menu by pressing the Home button on the remote.
2. Open the Settings section → Account and security.
3. Select the Mi Account bar (or Xiaomi account on new models).
4. Click on the gear icon in the upper right corner or select Account Management.
5. Scroll down and click Delete Account.
6. Enter the password from Mi Account and confirm the action.

After that, the TV will automatically log off, but some data (such as PatchWall viewing history) can be stored in local memory. To completely erase it, reset to factory settings (about this in method 4).

⚠️ Attention: On TVs with MIUI TV 4.0+ (for example, Xiaomi TV A Pro 2026) after deleting the account, it may be necessary to re-activate the device via SMS-Make sure you have access to the linked phone number.

Password from Mi Account known |TV connected to Wi-Fi | There are working batteries on the remote | Backup copy of settings saved (if necessary)

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Method 2: Reset via the Mi Account web interface (if the TV is blocked)

If you forget your password or the TV requires authorization every time you turn on (for example, after a reset), you can remove the device from the list of trusted gadgets in your personal account Xiaomi.

Instructions:

1. Go to account.xiaomi.com from your computer or smartphone.
2. Sign in to your Mi Account (restore your password if necessary).
3. In the Devices section, find your TV (it can be displayed as MiTV-{model} or Xiaomi TV).
4. Click on the three dots next to the device and select Remove.
5. Confirm the action via SMS or email.

After that, the TV will be unplugged from your account, but local data (applications, settings) will be saved. To erase it, perform Settings → About TV → Reset to factory settings.

This is especially useful if you bought a used TV and the previous owner did not delete your account, but note that after unbundling the device through the web interface, some features (such as Miracast or Google Assistant) may require re-authorization.

Method 3: Delete your account through Developer Mode (for advanced users)

If standard methods do not work (for example, on TVs with MIUI TV for China or custom firmware), you can try to delete your account through the developer mode. This method requires care, as improper actions can lead to loss of warranty or lock the device.

Step-by-step:

1. Activate Developer Mode: Go to Settings → About TV. Find the Build Number line and click on it 7 times in a row (you will be notified "You became a developer").

For developers

USB debugging

USB-OTG

Android SDK Platform-Tools

adb devices

Make sure that the TV is listed in the list of devices.

adb shell pm uninstall -k --user 0 com.xiaomi.account

Once the TV is restarted, the Mi Account binding will be removed, but some system applications (such as Mi Home) may not work properly.

⚠️ Attention: On TVs with MIUI TV 4.0+ After deleting com.xiaomi.account, Anti-Rollback protection may work, blocking access to certain functions.

Yes, on a smartphone | Yes, on a TV | No, but I want to try | No, and I don't plan | I don't know what it is.

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Method 4: Hard reset without password

If all previous methods failed or you don’t remember your account data, the last option is to completely reset your TV to factory settings, which will delete all data, including apps, settings and the associated Mi Account. Most Xiaomi models can reset even without a remote control using physical buttons on the case.

Instructions for reset via menu (if TV is on):

1. Go to Settings → About TV → Reset to factory settings.
2. Select to erase everything (some models will need to enter) PIN-code, if it has been installed).
3. Confirm the action and wait for the reboot (it will take 3-5 minutes).

Instructions for resetting via buttons (if the TV is locked):

1. Turn off the TV for 1 minute, then turn it back on.
2. On the back, look for the Reset button (usually next to HDMI ports) or the Power + Volume Down combination.
3. Press the Reset button for 10-15 seconds (or hold the Power + Volume Down for 5 seconds) until the Xiaomi logo appears.
4. Release the buttons and the TV will start the reset process.

Once reset, the TV will be as new as it is, but you will need to re-set up, including a Wi-Fi connection and (if desired) a new Mi Account binding.

💡

If the TV asks for an old Xiaomi account after the reset, it means that the Find Device function has been activated, in which case contact Xiaomi support and provide proof of purchase (check or warranty card) to unlock.

Method 5: Calling for Xiaomi Support (If Nothing Works)

If all of these methods fail, the last chance is to call Xiaomi for official support, which is true in the following cases:

• 🔒 TV requires a previous owner's account after a reset.
• 📵 The device is locked due to suspicious activity (for example, after several failed attempts to enter a password).
• 🛠️ There is custom firmware installed on the TV and standard methods don’t work.

How to properly apply for support:

1. Prepare proof of purchase (check, warranty card or box data).
2. Find out the serial number of the TV (located on the sticker at the back or in the Settings menu → About TV).
3. Contact support via: Official website: mi.com/support Chat in the Mi Home app (Section "Help"). Hotline phone (for Russia: +7 495 660-05-60).

Describe the problem in as much detail as possible by specifying the TV model and steps you have already tried.

The timeframe for reviewing the request is 1 to 5 business days, and in most cases, support helps unlock the device, but video verification may be required (for example, recording a screen with a serial number).

💡

Calling for support is the only legal way to unlock a TV if it is tied to someone else’s account and other methods don’t work.

Frequent Mistakes and How to Avoid Them

When you delete your Xiaomi account from your TV, users often face typical problems, and we have collected the most common errors and ways to solve them:

If you encounter an error that is not in the spreadsheet, try updating your TV firmware to the latest version. Sometimes account deletion bugs are fixed in new MIUI TV builds.

FAQ: Answers to Frequent Questions