Deleting a Mi Account from a Xiaomi device is a procedure that may be required when selling a gadget, changing your profile or if you forgot the login details. However, many users face difficulties: the system asks for a password, prevents you from untie the account through settings or after resetting the phone requires authorization of the previous owner. In this article, we will discuss all the current ways to delete the Mi Account on Redmi, POCO and Xiaomi smartphones (including models from 2023-2026), and also tell you how to circumvent the lock if the device is already sold.
It’s important to understand that just logging out in the settings is not enough – the account will remain tied to the phone. Complete deletion requires either unbundling through official channels or hardware reset with bypass protection (which may violate the warranty). We have collected instructions for different scenarios, from standard deletion to unlock through Fastboot and service centers.
Why can't you just log out of your Mi Account?
The MIUI system tightly links the device to the Mi Account for several reasons:
- 🔒 Protection against theft: even after resetting, the phone will require data from the previous owner (Mi Cloud Lock).
- 📱 Data Synchronization: Contacts, notes, photos and backups are stored in the cloud and tied to the record.
- 🔄 Software Updates: Some firmware is installed only with an authorized account.
- 🛡️ Warranty obligations: service centers check the originality of the device by the tied profile.
If you just do a factory reset via settings, after the reboot, you'll see a message saying, "This device is tied to your Mi Account. Enter your username and password." That means that the account wasn't properly untied. The only legal way to delete it completely is to use Xiaomi's official tools or call for support.
⚠️ Note: Deleting your Mi Account through informal methods (such as custom recovery firmware) may result in blocking IMEI Xiaomi tracks such manipulations by the serial number of the device.
Method 1: Delete your Mi Account through your phone settings
The easiest method is to untie the profile directly in the smartphone menu, and it works if:
- 📱 You have access to the device and remember the password from the account.
- 🔄 The phone is connected to the Internet (required for synchronization).
- 🔒 Developer mode with limitations is not activated on the device.
Instructions:
- Open Settings → Accounts and Sync → Mi Account.
- Click on your profile (at the top of the screen) and select Account Management.
- Scroll down and tap Delete Account (or Exit if the deletion option is not available).
- Enter the password to confirm and wait for the process to be completed.
After that, the device will be unlinked from the profile, but the data will be stored in the cloud. To delete it completely, go to account.xiaomi.com (instructions in the next section).
Make a backup of contacts and photos
Remember the username/password from the Mi-account
Disable two-factor authentication (if enabled)
Make sure your phone is connected to Wi-Fi-->
Method 2: Remove from the official Xiaomi website
If your phone is lost, sold, or you want to delete your account remotely, use the Mi Account web interface.
- 🌍 Remote profile management (for example, if the device has a new owner).
- 🔄 Delete data from the Mi Cloud.
- 📱 Device detachments, if not switched on.
Step-by-step:
- Go to account.xiaomi.com and log in.
- From the menu, select Devices → Find your smartphone (by model or IMEI).
- Click on the three dots next to the device and select Remove.
- Confirm the action via SMS or email (if two-factor authentication is enabled).
| Action. | The result | Note |
|---|---|---|
| Removal of the device from the list | Account untied | The phone will no longer sync with the cloud. |
| Deletion of the account completely | Loss of access to all Mi Cloud data | It will be impossible to restore the profile. |
| Password reset | New password for entry | Access to email/SMS is required |
If you sell a phone, be sure to remove it from the list of devices on the site, otherwise the new owner will not be able to log into your Mi Account without your data.
Yeah, it worked.
Yeah, but there were mistakes.
No, I haven't.
I don't know how to do that.-->
Method 3: Reset to factory settings with Mi-account bypass
If you forgot your password or bought a used phone with a linked account, a standard reset won't help, and after the reboot, you'll get a request for authorization, and there are two legal options:
- 🔧 Official unlocking via Xiaomi support (device documents required).
- 📱 Fastboot mode (for advanced users, the risk of blocking).
To unlock through Fastboot you will need:
- A computer with ADB/Fastboot drivers installed.
- USB Type-C cable (original)
- Firmware for your model (download from the official website).
Unlock commands (enter in cmd):
adb reboot bootloader
fastboot oem unlock
fastboot flash recovery [name file recovery.img]
fastboot reboot⚠️ Warning: Misuse of Fastboot can lead to a device blink (completely inoperable).If you are unsure of your actions, contact the service center. Xiaomi blocks devices with signs of unauthorized interference.
What if the phone asks for an old account after a reset?
Method 4: Appealing for Xiaomi
If all previous methods have failed (for example, you forgot your password and can not confirm possession of the device), you can contact official support.
- Prepare the papers: 📄 Check or sales contract (if the phone was not purchased from you). 🆔 Passport of the holder (to confirm the identity). 📱 IMEI devices (indicated on the box or in the settings).
mi.com/support
"It is impossible to delete the Mi Account after resetting"
Attach screenshots of errors and documents.
The timeframe for processing the request is 3 to 14 days, and if the documents are in order, support will send you an unblocking instruction or reset the link remotely, and in some cases, you may need to visit a service center.
💡
If you're selling a phone, take a screenshot of Settings menu → About phone → Mi Account status, where you can see that the device is not tied, and this will protect you from the buyer's claims.
Method 5: Delete the Mi Account on a locked phone
If the phone is locked (for example, after several failed attempts to enter a password), standard methods will not work.
- 🔐 Use Recovery Mode: Click Power + Volume up when the phone is off.
- 🔄 Select Wipe Data, but note: this will not remove the link to your account.
- 📡 If your phone is connected to a mobile network, try to restore access through the password recovery form.
For devices with MIUI 12-14 is an alternative method of EDL-The mode (emergency firmware), but it requires special equipment and knowledge. We do not recommend using it without experience - there is a high risk of damaging the phone.
💡
The only legal way to remove a Mi Account from a locked phone is to contact Xiaomi with proof of ownership.
Frequent Mistakes and How to Avoid Them
When deleting a Mi Account, users often face the following problems:
| Mistake. | Reason. | Decision |
|---|---|---|
| "It's impossible to delete the account." | Two-factor authentication enabled | Turn it off in the account security settings |
| "Device not found" on the website | The phone is not synchronized with the cloud. | Connect it to the internet and update the data |
| After reset, asks for an old account | The device was not untied before resetting | Contact us for support with documents |
To avoid problems:
- 🔄 Always untie your phone from your account before selling.
- 📝 Keep checks and a box of c. IMEI — They'll need to unlock it.
- 🔒 Do not use unofficial firmware unless you are sure of the consequences.