A forgotten password from a Mi Account can become a serious problem if the account is tied to a Xiaomi, Redmi or POCO smartphone. Without access to the account, you can not reset the phone to factory settings, update the firmware or even sell the device - the system will block these actions, requiring authorization. Worse, after resetting through Recovery, the phone can turn into a “brick” with a constant request to enter the username and password from the Mi Cloud.
In this article, we’ll look at all the working ways to delete a Mi Account without a password, including official methods (via Xiaomi support), workarounds to unlock, and extreme measures like firmware via Fastboot. Importantly, not all methods are suitable for new HyperOS models — we’ll note these cases separately. If your phone is released after 2023, check out the section on EDL bypasses.
Before you start, check if you have access to:
- 📧 Email linked to your account (even if your email password is forgotten, it can be restored via your phone number).
- 📱 The phone number specified during registration (it can come to it) SMS drop-coded).
- 🔐 Backup codes (if you saved them when you set up two-factor authentication).
- 💻 Another device with an authorized Mi Account (e.g., a second Xiaomi phone or tablet).
If one of these items is available, the chances of successfully deleting an account without losing data are much higher, and if not, you will have to use more radical methods, some of which will require a complete reset of the phone.
1.Official way: Restoring access through Xiaomi support
The safest method is to contact Xiaomi Support with proof of account ownership, and the company can remove the device binding if you provide:
- 📄 Check or invoice for the purchase of a phone (with a serial number) IMEI).
- 📸 Photo of the box with the serial number and your face (selfie).
- 🆔 Identity document (passport, rights).
- 📧 Access to the email specified during registration (even if the password is forgotten).
How to make a request:
- Go to the Mi Account website and select “Forgot your password”.
- Click on “Do you need help?” or “Contact support.”
- Fill out the form by specifying the IMEI of the phone (you can find it through *#06# or on the box).
- Attach scans of documents and send a request.
⏳ Review time: 3 to 7 days, if the data match, support will send a password reset link or delete the account from the device, and the method is not always working for phones bought with or without a check.
⚠️ Note: If the phone was activated in another country (for example, bought on AliExpress), support may refuse assistance).
2. Delete the Mi Account through password reset (if you have access to the account) email/phone)
If you remember your login (email or phone number) but forgot your password, try the standard recovery procedure:
- On the lock screen, tap “Forgot your password?” or go to the Mi Account recovery site.
- Enter the email or phone number associated with the account.
- Select the confirmation method: 📧 Email – the code will come to the mail (check the Spam folder»). 📱 SMS — The code will come to the number (if it has not changed).
Enter a new password and confirm the change.
After resetting the password:
- Go to Settings → Accounts → Mi Account.
- Click on “Delete Account” (you may need to enter your password again).
- Confirm the deletion via SMS or email.
Step 1 Enter Recovery Mode:
- Turn off the phone.
- Press the Power button + Volume up until the Mi logo appears.
- Select a language and go to Advanced → Connect with Mi Assistant.
Step 2: Connect to a PC:
- Download and unpack Mi Unlock Tool (the official utility from Xiaomi).
- Connect your phone to your PC and start it. miflash_unlock.exe.
- Sign in to the same Mi Account as you did on your phone (if you don’t remember the data, this method won’t work).
- Follow the instructions of the program to unlock the bootloader.
Step 3: Delete your account via ADB (alternative method):
adb shell
su
pm uninstall -k --user 0 com.xiaomi.account
pm clear com.xiaomi.accountThese commands will remove the Mi Account app from the system, but may not work on phones with a locked bootloader.
⚠️ Note: On HyperOS phones (2026), this method is often blocked by the system. If your account is back after a reboot, try the Fastboot method (Section 5).
What if the phone is not detected in Fastboot?
4. Delete Mi Account via EDL (for advanced users)
EDL (Emergency Download Mode) is an emergency firmware mode that allows you to bypass the lock Mi Account even on new models.
- 🔧 Unlocked bootloader (if it is locked, use Mi Unlock Tool first).
- 💾 Firmware file for your model (download only from official sources).
- 🖥️ Mi Flash Tool (version 2023 or later).
Step-by-step:
- Download Fastboot firmware for your model (for example, tissot_global_images_V14.0.2.0.TCIMIXM_20230101.0000.00_12.0_global for Mi A1).
- Unpack the archive in a folder without Cyrillic characters (for example, C:\Xiaomi\fastboot_rom).
- Turn off the phone and turn it into EDL mode: For older models: Press Volume Up + Volume Down + Power. For new ones, use adb reboot edl (you need an unlocked bootloader).
MiFlash.exe
Clean All
Flash
Once you have the EDL firmware, the Mi Account will be deleted, but all the data on the phone will be erased, a method that even works on the Xiaomi 13T and Redmi Note 12 Pro+, but requires strict adherence to the instructions.
| Model phone | Supports EDL? | Do you need to unlock the bootloader? | The risk of a brick |
|---|---|---|---|
| Redmi Note 10/11 | ✅ Yes. | ❌ No (on some firmware) | Low. |
| Xiaomi 12/12T | ✅ Yes. | ✅ Yes. | Medium. |
| POCO F4/F5 | ✅ Yes. | ✅ Yes. | Low. |
| Xiaomi 13/14 | ⚠️ Partially. | ✅ Yes. | High-pitched |
💡
Before you run your firmware through EDL, make sure to check that the firmware is compatible with your model! The wrong file can turn your phone into a brick. Use the Xiaomi Firmware Updater tool to find the right version.
5.Extreme measures: Firmware via Fastboot (full reset)
If no methods work, you'll have to completely flash the phone and delete all the data, and this is guaranteed to delete the Mi Account, but:
- 📵 All data will be erased (photos, contacts, messages).
- 🔓 You will need to unlock the bootloader (if it is blocked).
- ⚠️ Risk of "bricking" (if you choose the wrong firmware).
Instructions:
- Download the official Fastboot firmware for your model.
- Unpack the archive in a folder. C:\fastboot_rom.
- Turn off the phone and turn to Fastboot mode (clip Power + Volume down).
- Connect your phone to your PC and start MiFlash.exe.
- Select the firmware folder, select Clean All and Lock mode (this will block the bootloader back) and press Flash.
⏳ It takes 5-10 minutes, and when you reboot, it's like new, without your Mi Account, but without your data.
⚠️ Warning: HyperOS phones (2026) may require a link to a new Xiaomi account after firmware is installed.If you plan to sell the phone, create a temporary account and delete it after a reset.
💡
Fastboot firmware is the most reliable way to delete your Mi Account, but it’s only good if you’re willing to lose all your phone data.
6. Alternative methods (for individual cases)
If standard methods don’t help, try these options:
Method 1: Remove from another Xiaomi phone
If you have a second Xiaomi phone with the same Mi Account authorized:
- Go to Settings → Accounts → Mi Account.
- Click on "Device Management."
- Find the locked phone in the list and delete it.
Method 2: Use a temporary password (for older models)
On some phones (such as the Redmi 4X or Mi 5), you can bypass the lock with a temporary password:
- On the password entry screen, click “Forgot your password?”
- Select “Temporary Password” (if available).
- Enter code 12345678 or 88888888 (sometimes works).
Method 3: Bypass TestPoint (for power users)
TestPoint allows you to enter EDL mode without unlocking the bootloader, but requires:
- 🔬 Accurate knowledge of the location of TestPoint contacts on the motherboard.
- 🔧 soldering iron or tweezers for closing contacts.
- 💻 Mi Flash Tool and the Right Firmware.
⚠️ This is a risky way to make a mistake, and you can damage the board.