Privacy protection on Xiaomi smartphones (including Redmi and POCO sub-brands) is a built-in MIUI Protection feature designed to prevent unauthorized access to the device. However, it sometimes becomes an obstacle for legitimate users: after resetting, buying a used phone or password errors, in this article we will discuss all the current ways to remove protection, from official methods to technical workarounds, taking into account the features of the latest versions of MIUI 14/15 and HyperOS.
It is important to understand: the procedure differs depending on the type of lock (PIN, pattern lock, fingerprint + password MI-account and device status (linked to your account, bootloader unlocked or not) We'll look at options for different scenarios, from simple to complex, with detailed instructions and risk warnings. If you encounter a message saying, "This device is locked. Enter a password. MI-Account" or "Personal Data Protection is Active", here you will find a solution.
Why is personal data protection available at Xiaomi?
MIUI Protection is activated automatically in several cases:
- π When the new device is first activated (binding to the MI-account).
- π After resetting to factory settings through Settings β The phone. β Resetting settings.
- π‘οΈ When you try to unlock the bootloader (Bootloader) without detachment of the account.
- π± When buying a used phone, if the previous owner did not untie the device from his MI-account.
- β οΈ Repeated incorrect password entry (the system can lock the device for 24-72 hours).
The main goal is protection against theft and unauthorized access, but many users face the problem when the device requires a password from a Xiaomi account that has been deleted, blocked or simply unknown (for example, when buying from hand), in such cases, standard unlock methods do not work, and alternative solutions are required.
β οΈ Note: If you have purchased the phone with your hands and cannot contact the previous owner, the only legal way to unlock it is to contact Xiaomi Support with proof of purchase (check, contract). Self-attempts to circumvent protection can result in complete data loss or blocking. IMEI.
Official ways to remove protection (without loss of data)
If you have access to MI-If you have an account linked to your device or your phone is unlocked, use these methods:
1. Unlock through MI-account
The easiest way is to enter the Xiaomi account data to which the device is linked:
- On the lock screen, select "Unlock with the help of MI-accountΒ».
- Enter the email/phone and password that were used when setting up the phone.
- Confirm your login via SMS or email (if two-factor authentication is enabled).
- Create a new one. PIN-code.
If you have forgotten your password, restore it to account.xiaomi.com, and you will need access to an email/phone or backup code.
2. Reset password through Find Device
If the phone is connected to the Internet (via Wi-Fi or mobile network), you can reset the lock remotely:
- Go to the Find Device page (Find the device).
- Sign in under the same MI-phone-based.
- Select the locked device in the list.
- Click βUnlock the deviceβ and confirm the action.
This method only works if:
- πΆ Phone's connected to the Internet.
- π Battery level of charge > 20%.
- π The βFind the Deviceβ function was activated in the settings.
β οΈ Warning: Once remotely unlocked, all data on the phone will be erased, which is equivalent to factory resetting.
Unofficial Unlocking Methods (for Power Users)
If the official methods do not help (for example, there is no access to the MI-If you have an account or a handheld phone, you can try alternative methods that require technical skills and can lead to loss of warranty or device failure.
1. Unlock via Fastboot (requires an unlocked bootloader)
This method is suitable if the device has already unlocked the bootloader (Bootloader Unlocked), otherwise you first need to obtain permission to unlock through the official Xiaomi website (the process takes up to 72 hours).
Instructions:
- Turn off your phone and press the Power button + Volume down to enter Fastboot mode.
- Connect your phone to your PC via USB.
- Download and install Platform Tools (ADB & Fastboot)
- Open the command line in the folder with fastboot and execute the command: fastboot oem unlock-go
- If the command is not working, try: fastboot flashing unlock
- Reset the device.
After that, the protection of personal data will be removed, but all data on the phone will be deleted.
Make sure the bootloader is unlocked | Download Platform Tools | Install Xiaomi | Drivers Charge your phone >50% | Backup important data (if possible)
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2. Bypassing protection through EDL-mode (for advanced)
EDL-The Emergency Download Mode allows you to flash the device without standard restrictions, which works even on locked phones, but requires you to do so:
- π₯οΈ Special cable (EDL cable) or short circuit of contacts on the board.
- π Firmware for your model (for example, from the Xiaomi Firmware Updater website).
- π οΈ Mi Flash Tool or QFil.
β οΈ Risks:
- π¨ Possible bric (complete failure) of the device.
- π΅ Loss of loss IMEI (The phone won't catch the network).
- π Blocking the Mi Cloud account in case of suspected hacking.
For detailed instructions on firmware through EDL, look for thematic forums (e.g. 4PDA). For each Xiaomi/Redmi/POCO model, the process may be different.
What is a phone brick?
Comparison of Unlocking Methods: Pros and Cons
| Method | Conditions required | Loss of data | Difficulty | Risks. |
|---|---|---|---|---|
| Unlocking through MI-account | Access to email/account password | β No. | β Easy. | No. |
| Find Device (remote reset) | Internet on the phone, enabled Find Device | β Yes. | ββ Middle-Average | Loss of data |
| Fastboot (unlock-go) | Unlocked bootloader, PC | β Yes. | βββ Hardly. | Resetting settings |
| EDL-regime | EDL-cable, firmware, PC | β Yes. | ββββ Very difficult. | Brick, loss of IMEI |
| Contacting the service center | Check/purchase agreement | β Depends on the case. | β Easy. | Waiting time, possible payment |
π‘
If you don't have access to MI-If you are not sure of your technical skills, the best option is to contact an authorized Xiaomi service center.
Frequent Mistakes and How to Avoid Them
When trying to remove privacy protection, users often face typical problems, and here are the most common mistakes and ways to solve them:
- π Phone is not defined in Fastboot: Install Xiaomi drivers USB Drivers and check the cable (better use the original). USB-port (preferably) USB 2.0).
- π Quickboot oem unlock-go is not working: Make sure the bootloader is unlocked. If not, get permission from Mi Unlock.
- β‘ Phone turns off while firmware: Charge battery to 100% and use uninterruptible power supply (UPS) for PC.
- π± After unlocking, the phone asks for the old password: Perform a full reset via Fastboot with the fastboot erase userdata command.
- π Find Device does not see the device: Check if the Find Device feature is enabled in the settings (Settings) β Xiaomi Cloud β Find the device).
If you see a message saying "This device is locked" when you try to flash your phone through the Mi Flash Tool, it means that the bootloader is locked, in which case, unlock it first through the official Mi Unlock Tool app.
adb backup -apk -obb -shared -all -f backup.abBackup.ab file can be restored on unlocked device.-->
How to protect yourself from blocking in the future
To avoid privacy issues on Xiaomi, follow these guidelines:
- π Untie it. MI-Account before sale: Go to Settings β Accounts. β Mi Cloud and click βDelete AccountΒ».
- π Save Backup Codes: When setting up two-factor authentication, save the backup codes in a secure location (e.g., in a password manager).
- π Regularly update the firmware: In new versions MIUI HyperOS fixes vulnerabilities that can be used to unlock unauthorized devices.
- π± Donβt buy hands-on phones without resetting: Before buying a used device, ask the seller to reset your settings with you.
- π§ Unlock the bootloader in advance: If you plan to customize the firmware, unlock the Bootloader before you need it (the process takes up to 3 days).
If you often change phones or experiment with firmware, get a separate phone. MI-This will help to avoid blocking the main account in case of suspicious activity.