SOS on the lock screen of Xiaomi, Redmi or POCO appears unexpectedly and often causes panic among users. This icon signals the activation of emergency call mode, which can be activated either by mistake or due to MIUI failures. In most cases, the problem is solved in 2-3 minutes, but some users face system limitations that require deep customization.
In this article, we will discuss 5 proven methods of removal. SOS from the lock screen, including software and hardware methods. MIUI 14 and later, where the logic of the emergency call mode has changed. SOS Only or emergency calls are a sign of problems with the SIM-A map or network will require other actions (we will also consider them).
Why does SOS appear on the lock screen Xiaomi
SOS mode on Xiaomi is activated in three main cases:
- ๐ Accidental pressing โ a combination of buttons (usually Power) + Volume up) 5 times in a row, triggers emergency call mode, often in your pocket or bag.
- ๐ฑ Failure MIUI โ After updating or resetting the settings, the system may misinterpret the network state, showing the network state. SOS even in the workplace SIM-map.
- ๐ถ Operator problems โ if the smartphone cannot connect to the network (no coverage, blocked) SIM, mistake IMSI), sign SOS Only.
On Xiaomi models 12/13/14 Redmi Note 11/12 regime SOS It can be activated due to a double bug. SIM-If one of the cards is not recognized, the system automatically goes into emergency mode, and the problem occurs after firmware is used through the Fastboot or informal recovery menu.
Method 1: Disable SOS via MIUI settings
The easiest method is to use built-in system options, and it works on 90% of devices with MIUI 12-14:
- Unlock your phone and go to Settings โ PapaSSWORD safety โ Emergency regime. SOS.
- Turn off the slider Show SOS on the lock screen.
- If there is no item, check the Settings section โ Additional โ Special Opportunities โ Emergency features.
On some firmware (e.g., Global ROM for POCO F4), the path may be different: Settings โ Google โ Security โ Emergency Information.
โ๏ธ Preparation before disconnection SOS
โ ๏ธ Attention: If after the shutdown SOS In the settings, the inscription remains, so the problem is with the hardware button (sticking) or damage to the plume.
Method 2: Reset network settings (for SOS Only)
If the screen is displayed SOS Only or only emergency calls, the problem lies in the settings of the mobile network. SIM-map:
- Go to Settings. โ SIM-maps and mobile networks.
- Choose a problem SIM-map and click Reset Network settings.
- Restart your phone and wait for the re-registration (it can take up to 5 minutes).
If the reset didn't help, check:
- ๐ Correct installation SIM-cards (re-install it in the tray).
- ๐ Network mode: Try to manually select Only 4G (LTE) car.
- ๐ง Settings APN: Compare them with the official parameters of your operator (on the website Beeline / MTS / MegaFon).
| Operator. | APN | User name | Password. |
|---|---|---|---|
| MTS | internet.mts.ru | mts | mts |
| Beeline | internet.beeline.ru | beeline | beeline |
| Megaphone | internet | โ | โ |
| Tele2. | internet.tele2.ru | โ | โ |
๐ก
If after the network reset, the phone still shows SOS Only, try to insert SIM-card to another slot (for example, move it from slot 1 to slot 2).
Method 3: Hard Reset (Hard Reset)
If the software methods don't work, you'll have to do a hard reset, which will delete all the data, but it will return the phone to working condition. MIUI 13/14:
- Turn off the phone.
- Press Power + Volume up for 10 seconds until the Mi logo appears.
- From the Recovery menu, select Wipe Data โ Wipe All Data (use volume buttons for navigation).
- Confirm the action and wait for the completion (5-10 minutes).
On models with a locked bootloader (for example, Xiaomi 13 Pro), resetting via Recovery may not work โ you will need to unlock the bootloader through the Mi Unlock Tool.
โ ๏ธ Warning: After Hard Reset, the phone will require you to enter a Mi Account if it was previously linked. Without login data, it will be impossible to unlock the device!
What if the SOS remains after the reset?
Method 4: Update or reflash MIUI
On some firmware (especially custom or beta versions of MIUI), SOS mode may be activated due to bugs.
- Go to Settings โ About the phone โ System update.
- Click Check Updates and install the latest version.
- If there are no updates, download the full firmware package for your model from the MIUI Downloads website.
- Install firmware through Settings โ About Phone โ System Update โ Three Dots โ Select a firmware file.
For models with an unlocked bootloader, you can use Fastboot or TWRP. Commands for installation via Fastboot:
fastboot flash boot boot.img
fastboot flash system system.img
fastboot reboot๐ก
Fastboot flashing removes all data, but it is guaranteed to remove software bugs that cause SOS. Use this method if other methods have not helped.
Method 5: Checking hardware buttons
If SOS appears on its own (without your actions), the cause may lie in the sticking of buttons. This is true for Xiaomi after falls or moisture.
- ๐ Visually inspect the Power and Volume buttons for damage.
- ๐๏ธ Press each button 10-15 times โ if it โsucksโ, you will need a replacement.
- ๐ ๏ธ Use the hardware button test: type in the dialer ##6484## (on some models #4636##).
If the Power button is really faulty, you can temporarily turn it off via ADB:
adb shell settings put global power_button_behavior 0This command will disable the reaction to pressing the power button (you will have to turn on / off the phone via ADB or charging).
What to do if nothing helps
If all of these methods do not remove SOS from the screen, there are two options:
- Contact a service center, especially if the problem has occurred after a fall or moisture, the average cost of diagnosis is 500-1000 โฝ.
- Replace the motherboard is the last resort if the communication module is damaged. โฝ (for Redmi up to 15,000 โฝ (Xiaomi 13 Ultra).
Before the service visit:
- ๐ Write it down. IMEI phone (on the box or via *#06#).
- ๐ Make sure your phone is at least 50 times charged%.
- ๐ฑ Backup your data (if the phone is still on).
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If SOS came after disassembling the phone yourself, check the antenna cables are connected to the motherboard, often leaving when the back cover is not neatly removed.