How to Register a New Mi Account on Xiaomi if You Forgot the Old One

Why you can’t just create a new account on Xiaomi

Forgot the username or password from the old Mi Account, and the smartphone requires authorization after reset? The situation is familiar to many users of Xiaomi, Redmi or POCO. The problem is that the manufacturer rigidly binds devices to accounts through the Mi Cloud Lock system - even after a hard reset, the phone can remain locked under the old profile. Create a new account "just like that" will not work: the system recognizes the attempt to bypass and blocks access to key functions.

In 2026, Xiaomi tightened its security policy: now, when changing an account on a device with Find Device enabled, you need confirmation from the previous owner, which means that if you do not remember the old profile data, you will have to act according to a special algorithm — otherwise you risk getting a brick instead of a working smartphone. In this article, we will discuss legitimate ways to create a new Mi Account with the circumvention of locks that work on current versions of MIUI 14/15 and HyperOS.

It is important to understand the difference between two scenarios: 1. You forgot your account details, but your phone is unlocked and working. 2. The device is locked after reset (requires you to enter your login/password of your old account).

In the second case, the algorithm of actions will be more complicated – you will need official confirmation of ownership or the use of service tools.

Preparing for a new Mi Account: What to do before registration

Before registering a new profile, make sure you follow the critical steps, which can result in a device permanently locked or loss of access to Mi Store purchases.

• 📱 Check the device lock status: go to Settings → The phone. → All the features and find the Mi Account Status line, if it says "Attached to an account" - you will need to unlock.
• 🔄 Backup your data (if your phone is unlocked): Use Settings → Additionally. → Backup and reset → Local backup, that'll save the contacts, SMS and application settings.
• 📡 Turn off device search (if you have access to your old account): log in to i.mi.com from your old profile and deactivate Find Device for your device.
• 🛠️ Prepare proof of ownership: if the phone is locked, you will need a purchase check, a box with a box of IMEI Xiaomi may request them to unlock.

If you plan to sell or transfer the device to another person, be sure to untie it from your old account via Settings → Mi Account → Sign out. Otherwise, the new owner will not be able to use the smartphone to the fullest extent: installing apps, syncing data and even some camera functions will be blocked.

Step-by-step: how to register a new Mi Account on Xiaomi

If your smartphone is unlocked and not tied to your old account (or you successfully untied it), you can start creating a new profile.

1. Open your account settings: Go to Settings → Mi Account (or Accounts and Sync → Mi Account on new versions of MIUI).
2. Click "Create an account": the system will prompt you to choose the method of registration - by phone number or email. We recommend using email, as it is easier to restore if you lose access.
3. Fill in the data: 📧 Enter a valid email (do not use temporary addresses). 🔐 Create a password at least 8 characters long with numbers and capital letters. 📱 Provide a backup phone number (required for recovery).

Confirm registration

Tie the device in.

Find Device

Mi Cloud

Turn them off right away.

On HyperOS devices (such as Xiaomi 14 or Redmi Note 13 Pro+), the registration process may be slightly different: instead of Mi Account, look for Xiaomi Account. Also note that when you create an account through Google services (the “Login through Google” option), some of the features of the Mi Cloud will be limited.

Make sure your device is not locked under your old account |

Disable Find Device in your old profile (if you have access)|

Prepare a backup email and phone number |

Save the IMEI of the device (in case of locking)|

Check your internet connection (registration requires a stable connection)-->

What to do if your phone is locked from your old Mi Account after a reset

If you have performed a Hard Reset and the device now requires data entry from the old account, this means that the Mi Cloud Lock protection has worked. In this case, the standard registration of a new profile will not help: you either need to restore access to the old account or prove to Xiaomi that you are the legal owner of the device.

The official way to unlock: 1. Go to account.xiaomi.com/pass/unlock and select the option "Unlock the device." 2. Enter your smartphone's IMEI (you can find it through the engineering menu: dial *#06#). 3. Download scans of documents confirming the purchase (check, warranty card, box with a serial number). 4. Wait for a response from the support team (usually 3-7 days).

Unofficial methods (use at your own risk):

Fastboot bypass: requires an unlocked bootloader and knowledge of ADB commands. Suitable for models up to 2022 release.

Service centers: Some workshops offer Mi Account resetting services through special software (e.g. Mi Account Remove Tool), but this violates the warranty terms.

Buying unlocks: forums like 4PDA sell “unlock codes” for 300-1000 rubles, but the risk of fraud is high.

⚠️ Note: Using informal unlocking methods can result in permanent lockdown IMEI In this case, the device will become a brick — it will not be able to activate even through official channels.

How to transfer data from your old Mi Account to your new one

If you have successfully created a new account, but want to save data from your old profile (contacts, notes, photos from Mi Cloud), use the official migration tools:

To transfer purchases from the Mi Store (apps, themes, games) contact support at service.ru@xiaomi.com. Attach screenshots of checks and specify the IMEI device - there is a chance that purchases will be re-linked to a new account.

💡

If you forgot the password from your old account but remember the email, try to restore access through the Restore Form. Xiaomi can request a linked phone number or backup email for confirmation.

Frequent Mistakes When Creating a New Mi Account and How to Avoid Them

Many users experience problems when registering a new profile, and here are the most common mistakes and ways to solve them:

• 🚫 "This device is already linked to another account": "Means Find Device wasn't disabled in the old profile.Solution: log in to the old account on any device, go to Mi Cloud and delete the tied phone.
• 📵 "Impossible to send SMS To confirm": Operator or regional restrictions problem Solution: use email to register or try another number (e.g. virtual via Google Voice).
• ⏳ "Account not activated within 24 hours": "Activation link email failed or spamged.Solution: check the Spam folder in your mail or request resubmit on the sign-up page.
• 🔒 "Device locked after account change": Theft protection worked.Solution: contact Xiaomi with proof of purchase (see section on unlocking above).

Another common problem is the mismatch between the region of your account and your device, for example, if you register an account in Russia and your phone was purchased for the Chinese market (China), you may experience synchronization errors. To avoid this, select the region corresponding to the device’s firmware when registering (you can find it in Settings → About Phone → MIUI version).

⚠️ Note: If you use custom firmware (such as LineageOS or Pixel Experience), creating a new Mi Account may cause disruptions to Google services. TWRP.

How to Protect Your New Mi Account From Losing Access

To avoid having a forgotten account in the future, set up additional security measures:

1. Link backup email and phone number: Go to Settings → Mi Account → Security and add alternative contacts for recovery.
2. Create a backup access code: In the same security section, generate one-time login codes. Save them in a safe place (like Google Keep or 1Password).
3. Turn off automatic device binding: In the Mi Cloud settings, deactivate the Automatic Device Sync option so that new gadgets do not become attached to your account without your knowledge.
4. Use password manager: Save your account details in Bitwarden, KeePass or Google’s built-in manager.

If you plan to sell a device, be sure to complete a full reset with deletion of your account: Settings → Additional → Backup and Reset → Resetting → Delete all data (including Mi Account).

Without this step, the new owner will not be able to use the smartphone to the fullest.

💡

Even if you don’t use Mi Cloud features, your device’s association with your account remains active, which means that after a reset, your phone may require your old profile data — even if you haven’t used it in years.

FAQ: Answers to Frequent Questions about Mi Account