Creating a new Mi Account on Xiaomi and removing the blocked one: the full guide 2026

The blocked Mi Account on Xiaomi’s smartphone is one of the most frustrating problems users face. The device becomes a “brick”: you can’t install apps, sync data or even perform a factory reset. Most often, the lock is due to suspicious activity (repeated failed login attempts), violation of Xiaomi rules or when buying a used phone with a tied account.

In this article, we will discuss two key scenarios: how to register a new Mi Account from scratch (including if the old one is deleted or blocked) and how to properly delete a blocked account to unlock the device, POCO and Xiaomi on the base MIUI 14/15, legal ways to bypass the lock without risk of losing the guarantee.

Important: If your account is blocked due to “suspicious activity”, Xiaomi may request additional verification (passport photo, purchase check), 80% of the time the lock is removed within 3-7 days of contacting for support, but if the account is deleted or linked to another owner, you will have to act independently.

Why is Mi Account blocked and can it be restored?

The main reasons for blocking Mi Account fall into three categories:

1. Violation of the rules: using a VPN to register, mass spam, attempts to hack accounts of other users.
2. Suspicious activity: multiple entry of an incorrect password, logging in from new devices or from different countries in a short period of time.
3. Device sale/transfer: The previous owner has not untied the account and the new user is unable to use it.

In the first two cases, there are chances of unlocking. Xiaomi sends a notification to the attached mail with a recovery instruction. If the letter is not, check the Spam folder or try to restore access through the feedback form on the official account.xiaomi.com. In the third case, you can not restore it, you will have to create a new one.

Critical information: if the device is locked due to the Mi Cloud account (the password is requested after reset) and the original owner is not available, it can only be officially unlocked through the Xiaomi service center with a receipt of purchase. All "bypass" methods (such as firmware via EDL) remove the warranty and can lead to the device's throwing.

How to register a new Mi Account: step-by-step instructions

If your old account is deleted or you can't restore it, create a new one.

• 📱 Smartphone Xiaomi/Redmi/POCO browser-based
• 📧 Existing email (preferably Gmail or Outlook)
• 📞 Phone number for verification (optional, but recommended)
• 🔒 Strong password (minimum 8 characters, with numbers and capital letters)

Instructions for registration via smartphone:

1. Open the Settings. → Accounts. → Mi Account.
2. Click on “Create an Account” (or “Register”).
3. Select a country/region (Russia for Russia, region for other countries).
4. Enter the email, create a password and confirm it.
5. Check by email (click on the link in the letter from service@xiaomi.com).
6. Enter your phone number (optional, but it increases security).

If you register through a computer:

1. Go to account.xiaomi.com.
2. Click "Sign Up" (Register).
3. Fill out the form, confirm the email and phone number.

⚠️ Attention: Do not use VPN Xiaomi may block the account as suspicious if you are outside the country of registration (for example, you create an account for Russia from Europe), wait for the return or use a local number.

How to remove an old blocked Mi Account from your phone

Deleting a blocked account depends on its status:

• 🔓 Account is tied but blocked: you can delete through settings if you know the password from Mi Cloud.
• 🔒 Previous owner’s account: Reset via Fastboot or call a service center.
• ❌ User deleted account: automatically untied from device after 30 days.

If you have access to your password (even if your account is blocked):

1. Go to Settings → Accounts → Mi Account.
2. Click on the account icon and select “Delete Account”.
3. Enter the password from Mi Cloud and confirm the deletion.
4. Reset the device.

If the password is unknown or the account belongs to another user:

• 🔧 Method 1 (official): Contact Xiaomi Service Center with a check to buy. They will unpeg in 1-3 days.
• 🔧 Method 2 (unofficial): Sweat your device through Fastboot with Mi Account deletion (broke risk, unwarranty).
• 🔧 Method 3 (for older models): Use the Mi Account Unlock Tool (not available on all devices).

⚠️ Note: Delete Mi Accounts through informal methods (like the one used in the file) EDL or "bypass" firmware) leads to loss of warranty and may disrupt the Widevine module (problems with video playback in Netflix, Disney)+ high-resolution).

Unlock the device after deleting the Mi Account

After deleting your account (officially or through a reset), your device may require additional configuration:

1. Activate a new account: Link the previously created Mi Account in the settings.
2. FRP (Factory Reset Protection) Reset: If after deleting your account, your phone asks you to enter your previous owner’s data, reset via Recovery Mode:

Checking the status of the device:

Settings → The phone. → Mi Account Status

If the phone still requests the old account after the reset:

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If the device is unstable after unlocking (e.g., quickly discharges or overheats), calibrate the battery: completely discharge the phone, then charge to 100% without interruptions.

Mistakes with Mi Accounts and How to Avoid Them

Error 1: "Unable to sign in to Mi Account"

Reasons:

• 🌍 Incorrectly selected region (for example, trying to log in with a Russian account on a device with firmware for India).
• 🔄 An outdated version MIUI (firmware update).
• ⏳ Xiaomi servers are overloaded (try it later).

Solution: Check the region in your account settings and update your MIUI to the latest version.

Error 2: "This device is associated with another account"

Reasons:

• 📱 The device is linked to the account of the previous owner.
• 🔄 Mi Account was not deleted after the reset.

Solution: Contact the service center with proof of purchase or reset via Fastboot.

Error 3: "Too many attempts. Try again later"

Reasons:

• 🔑 Multiple entry of the wrong password.
• 🛡️ Xiaomi has blocked IP-address due to suspicious activity.

Solution: Wait 24 hours or change network (for example, switch from Wi-Fi to mobile Internet).

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If you buy a used Xiaomi smartphone, be sure to check the status of Mi Account through the Settings menu → About Phone → All specs → Mi Account status. If someone else’s email is displayed there, demand that the seller unbundle the account before payment.

How to protect your new Mi Account from blocking

To avoid re-blocking, follow the rules:

• 🔐 Use a unique password (do not repeat it on other sites).
• 📧 Link backup email and phone number.
• 🌐 Do not sign in from different countries (for example, if you are registered in Russia, do not use an account in China or the United States).
• 🚫 Do not install modified firmware (Custom) ROM) — This violates the terms of use of Xiaomi.
• 🔄 Update regularly MIUI (New versions fix vulnerabilities that could lead to a lock).

Additional security measures:

1. Enable two-factor authentication in your account settings.
2. Back up your data in Mi Cloud (in case of lockdown).
3. Periodically check active sessions in Account Settings → Security and complete suspicious ones.

⚠️ Note: If you sell your Xiaomi smartphone, be sure to delete your Mi Account through settings (Settings) → Accounts. → Mi Account → Delete your account) and reset to factory settings, otherwise the new owner will not be able to use the device, and you risk losing access to your data in the Mi Cloud.

FAQ: Answers to Frequent Questions