How to remove the PIN code from SIM-Velcom cards on Xiaomi smartphones: 5 proven ways

Forgotten PIN code SIM-Velcom cards on Xiaomi smartphone can be a real headache – the phone blocks access to the network, does not receive calls and does not catch mobile Internet. PUK, In this article, we will discuss all the current ways to remove a PIN code without losing data, including hidden functions. MIUI, USSD-Teams and Appeals in Support of Velcom.

It is important to understand that the procedure depends on the Xiaomi model (on the Redmi Note 12 and POCO X5, the menu may differ from the Mi 11 Lite) and the version of the MIUI firmware. We took these nuances into account and collected instructions that work on devices with MIUI 12-14 and Android 11-14. If your phone is locked completely (for example, after 3 false PIN attempts), immediately go to the section about unlocking via the PUK.

1. How to disable PIN through Xiaomi settings (if the phone is unlocked)

If Xiaomi’s smartphone is not locked and you can go to the menu, the easiest way is to disable the PIN request in the settings.This method is suitable for all models (from Redmi 9A to Xiaomi 14 Pro), but requires knowledge of the current PIN code.

Follow the path:

1. Open the Settings app (cog icon).
2. Go to the SIM-cards and mobile networks section (on some firmware - Mobile Network).
3. Choose yours. SIM-Velcom card (if there are several).
4. Slip on the option Block SIM-card or Request PIN code.
5. Enter the current PIN (by default, 0000 or 1234).
6. Switch the slider to the off position.

If the phone still requests a PIN when it restarts, try restarting the device, sometimes the changes don't apply immediately. SIM-card (if any).

2. USSD-commands to remove the Velcom PIN code (without calling the operator)

The Velcom operator supports several USSD-commands that allow you to manage settings SIM-Unfortunately, there is no direct command to disable the PIN, but you can reset your security settings or request lock information.

Try the following commands (enter the phone as a number in the app):

• 🔄 *100# – call the Velcom self-service menu. Go to Control SIM (The item may be called differently).
• 🔒 *111*0000# — attempt to reset the PIN to the standard (does not work at all tariffs).
• ℹ️ *109# - Status check SIM-Cards (can show if they are blocked).

If after entering the command, the message “Service is not available” appears, then your tariff does not support USSD-PIN management, in which case only a support call or an unlock through the PUK.

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If USSD-Teams do not work, try to enter them through the SIM Manager app (there is a link to the SIM Manager). MIUI). Sometimes it handles requests to the operator better.

3. Unlock through PUK-Code: What to do if the PIN is entered incorrectly 3 times

After three failed attempts to enter a PIN code SIM-Velcom card is blocked and requires PUK-Personal Unblocking Key: This code is on the plastic card that you attached to. SIM. If there is no card, you will have to call for support.

Instructions for unlocking:

1. On the lock screen, the request "Enter PUK" will appear.
2. Enter an 8-digit PUK (e.g. 12345678 is an example, your code is different!).
3. The system will prompt you to enter a new PIN code (2 times).
4. After successful entry, the SIM is unlocked.

⚠️ Note: If you enter incorrectly 10 times PUK, SIM-The card will be permanently locked and will have to be changed in the Velcom salon!

4.Velcom Call: How to Explain the Problem and What to Say

If none of the above methods worked, you just have to call Velcom support: +375 (17) 279-55-55 (for calls from the city) or 555 (short number for mobiles. Free call with SIM-Velcom card.

To help the operator quickly, prepare the following information:

• 🆔 Phone number (if you call from another phone).
• 📄 Passport data (name, series and number).
• 📱 Phone model: Xiaomi Redmi Note 11, POCO F5 etc.).
• 🔄 Reason for blocking (forgot the PIN, entered incorrectly 3 times).

The operator may:

• 🔓 Reset the PIN to the standard (0000 or 1234).
• 🔄 Give me a new one. PUK-code (if) SIM registered to you).
• 📲 Propose replacement SIM-Card (if unlocking is not possible).

⚠️ Attention: If SIM-The card is not issued to you (for example, bought with hands), the operator will not be able to help without the owner's data. SIM.

5. Xiaomi Settings Reset: A Last Measure (with Data Loss)

If all methods are exhausted and the Xiaomi phone is locked on the PIN request, it remains reset to factory settings, which will delete all data from the device (photos, contacts, applications), but unlock the SIM. Use it only as a last resort!

How to reset your settings:

1. Turn off the phone.
2. Press the Volume Up + Power buttons (on some models – Volume Down + Power) and hold for 10-15 seconds until the Mi logo appears.
3. From the Recovery menu, select Wipe Data → Wipe All Data.
4. Confirm the action (Power button or sensor).
5. After the reset, the phone will restart. When you first turn on, enter your Mi Account details (if it was tied).

⚠️ Note: On phones with a bootloader blocked, a reset can result in "This device is locked." In this case, you will need to unlock through the Mi Unlock Tool (instructions are available on the official Xiaomi website).

6. Frequent mistakes and how to avoid them

When trying to remove a PIN, Xiaomi users often make the same mistakes.

• 🔢 Entering the wrong PIN code 3 times in a row → lock-in SIM and request PUK. Solution: If you do not remember the PIN, call support immediately.
• 📵 Ignoring blocking messages → Some people think that the phone is "self-unlocking." PUK or dumping it is impossible.
• 🔄 Trying to update the firmware to unlock → update MIUI doesn't reset the PIN SIM-map.
• 📱 Use of third-party applications → There are programs like Google Play "SIM Unlocker, but they don't work with modern ones. SIM-Velcom cards.

If you are faced with a mistake "SIM-The card is not supported after unlocking, check:

• 📶 Is it inserted correctly? SIM (On some Xiaomi card trays has a key – don’t confuse the sides).
• 🔄 Is the regime on? 2G/3G/4G network-setting.
• 📱 Are there any physical injuries to SIM-map (scratched contacts).

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If after unlocking SIM-card does not catch the network, try to manually select the operator in the settings: → SIM-map → Choice of network → Velcom.

FAQ: Answers to Frequent Questions