Why Deleting Mi Accounts with Redmi 9 Is Difficult
The Mi Account is not just a profile for synchronizing data, but a key security element of Xiaomi, tied to the hardware identifier of the device. 9 (model M2003J15SC/M2004J19G) This system works especially rigidly: after resetting the phone requires you to enter the username and password of the previous owner, even if SIM-It's called a card. FRP-Factory Reset Protection, and it works on all smartphones with MIUI 12+.
Compounding the problem, Xiaomi does not provide an official way to delete an account without access to the email or phone number associated with it, which users face in three cases:
- π± Buying a used phone with a tied account
- π Forgot your password or lost access to your email/phone
- π οΈ The need to sell a device with βcleanβ firmware
In this article, we will discuss 5 working methods, from official (via Xiaomi support) to technical (using ADB and Fastboot).
Method 1: Officially Delete via Mi Account
If you have access to the email or phone number associated with your account, this is the easiest and most secure way to do this, it doesn't require unlocking the bootloader and it stores all the data on the device.
Instructions:
- Go to account.xiaomi.com from a computer or other phone.
- Sign in with the same login as Redmi 9.
- In the Devices section, find your Redmi 9 (by model or IMEI).
- Click Delete Device and confirm the action via SMS or email.
- Restart Redmi 9 and the lock should disappear.
β οΈ Note: If the device is not listed, it has been removed from the account before, but the lock remains at the firmware level.
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Before deleting your account through the site, check if your contacts and photos are synced with Mi Cloud. Once the device is unplugged, access to cloud data may be limited.
| Advantages of the method | Deficiencies of the method |
|---|---|
| β No need to reset settings | β You need data to log in to your account |
| β Stores all the data on the phone | β It does not work if the device has already been removed from the account. |
| β Suitable for MIUI version | β Not taking it off. FRP-lock-up |
Method 2: Recovery Mode Reset (without data loss)
This method is suitable if you forgot the password from the account, but remember the pattern lock or PIN-The unlock code allows you to bypass the requirement to enter a Mi Account without completely resetting.
Step-by-step:
- Turn off Redmi 9.
- Press the Volume Up + Power buttons at the same time and hold for 10-15 seconds until the Mi logo appears.
- In the Recovery menu, select the language (volume buttons) and confirm the choice with the power button.
- Go to Wipe Data β Wipe All Data (this is not a complete reset!).
- Confirm the action and wait for the reboot.
After this procedure, the phone will restart and the system will suggest configuring it as a new device without requiring you to enter a Mi Account. Your files (photos, videos, documents) will remain in place, but applications and settings will reset.
βοΈ Preparing for resetting through Recovery
β οΈ Note: On some versions MIUI 13+ If you reset your phone again requires a Mi Account, try Method 3 or 4.
Method 3: Using ADB to bypass Mi Accounts
If previous methods didnβt work, you can use Android Debug Bridge (ADB), a tool for debugging Android devices, which requires a computer and a little technical skills, but allows you to delete your account without unlocking the bootloader.
What you need:
- π» Computer with Windows/Linux/macOS
- π USB-cable (original or quality)
- π¦ Installed drivers Xiaomi and ADB Tools
- π§ Included debugging by USB phone-on
Instructions:
- Download and install Googleβs Platform Tools.
- Connect Redmi 9 to your computer and allow debugging over USB (if your phone is locked, use Fastboot mode).
- Open the command line in the folder with ADB and type: adb shell pm uninstall -k --user 0 com.xiaomi.account
- Reboot the phone.
If the team doesnβt work, try an alternative:
adb shell
content insert --uri content://settings/secure --bind name:s:user_setup_complete --bind value:s:1What if the ADB canβt see the device?
Method 4: Unlock the bootloader and firmware through Fastboot
It's the most radical, but also the most reliable way.
- π The phone is locked (donβt know the password and PIN)
- π± You need to delete your account before selling.
- π§ Ready to lose all data
The process consists of three stages:
- Unlock bootloader: Sign up at en.miui.com/unlock. Download Mi Unlock Tool and connect your account to the device (it may take 72β168 hours to wait). Connect your phone in Fastboot mode (clamp Volume down + Power) and unlock.
- Clean MIUI firmware: Download the official firmware for Redmi 9 from Mi Community. Run it through Fastboot with the command: fastboot flash all.tgz
- Set up as a new device: Once you have firmware, the phone will start without being tied to your old account.
β οΈ Warning: Unlocking the bootloader erases all data from internal memory, including photos, messages and apps, and it also voids Xiaomiβs warranty (if itβs still valid).
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Fastboot firmware is the only method that is guaranteed to delete your Mi Account from any version of MIUI, including the latest updates.
Method 5: Calling for Xiaomi Support (for Legal Owners)
If you bought Redmi 9 with a new one or can confirm your purchase of a used device (check, contract), you can try to delete your account through official support, which is the longest (up to 30 days), but legal.
What needs to be done:
- Gather proof of ownership: π Check or invoice IMEI phone π± Box from the device with a sticker IMEI π³ Bank card statement (if you bought online)
- Write in support of Xiaomi through: π Official website: mi.com/support π§ Email: support@xiaomi.com (English) π± Chats in Mi Community or Telegram (@MiSupport)
- Please specify in the request: IMEI device (you can find on the box or via *#06#) Serial number (Settings β About phone β Serial number) Reason for deleting the account (sale, loss of access)
The timeframe for processing the request is 3 to 30 days, and if the documents are in order, Xiaomi will send instructions to reset the lock or delete the account link remotely.
Frequent Mistakes and How to Avoid Them
When deleting a Mi Account, users often face typical problems, and here are the most common ones and ways to solve them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "This device is locked" in the Mi Unlock Tool | The bootloader is not unlocked, or the account is not tied to the device | Wait 72β168 hours after you have linked your account or check your internet connection |
| ADB does not see the device | Not installed drivers or debugging over USB disabled | Install Mi PC Suite and enable debugging in the developer settings |
| After the reset, the Mi Account is required again. | FRP-blocking not removed at the firmware level | Use method 3 (ADB) or 4 (Fastboot Firmware) |
| "Invalid token" when logged in to Mi Unlock | Outdated version of the program or problems with Xiaomi servers | Download the latest version of the tool from the official website |
Another common mistake is to try to use left-wing software to bypass your account, most of which either don't work or contain malware. Never download software from unverified sources, which can lead to data theft or device lockdown.