WhatsApp suddenly stopped working on your Xiaomi smartphone? Do you see the message about blocking the account or messenger just does not open? This problem is familiar to many owners of Redmi, Poco and Mi devices โ especially after MIUI updates or changes in security settings. 90% of the time the lock is not due to the WhatsApp account itself, but to operating system restrictions or synchronization errors.
In this article, we will look at all the possible causes of blocking, from basic background restriction to serious problems with Google Play Services, and provide step-by-step instructions for each situation. We will focus on the nuances of the MIUI 14 and MIUI 15 firmware, where blocking is most often due to aggressive battery optimization. If you are a Xiaomi user and you have this problem, you will find a solution here - even if other methods have not worked.
Why WhatsApp is blocked on Xiaomi: 5 main reasons
Before you start unlocking, itโs important to understand the root of the problem.On Xiaomi smartphones, WhatsAppโs lock is usually due to one of the following reasons:
- ๐ Optimizing the battery MIUI โ The system automatically limits the background activity of the messenger, which leads to "freezing" of notifications and blocking synchronization.
- ๐ก๏ธ Blocking AutoRun permission โ without this right, the application cannot work correctly after restarting the device.
- ๐ฑ Google Play Services Errors โ If Google Services are Updated incorrectly or disabled, WhatsApp may lose access to push notifications.
- ๐ Conflict with Dual Apps โ the function of cloning applications in MIUI Often breaks the work of the original WhatsApp.
- ๐ซ Lock-in IP or region, if you have used VPN If you are in a restricted country (e.g. China), your account may be temporarily blocked.
The most common reason is the first two: Xiaomi is aggressively saving battery power, and WhatsApp is more likely to be handed out than other messengers because of its background mode, and if you notice that the problem occurred after updating MIUI or resetting, it is the optimization that is to blame.
โ ๏ธ Note: If you see a message saying โYour account is temporarily blockedโ directly on WhatsApp (with the date of unlocking), the problem is not with your smartphone, but with violating the rules of the service.
Method 1: Disabling Battery Optimization for WhatsApp
This is the first thing you need to do on any Xiaomi smartphone: battery optimization in MIUI by default limits the background activity of applications, and WhatsApp is often blacklisted.
- Open Settings โ Applications โ Application Management.
- Find WhatsApp in the list and tap it.
- Choose Battery Optimization (or Battery in newer versions of MIUI).
- Set up a No Limits mode (or Not Optimize).
- Go back and turn on the Autostart switch.
After this, restart your smartphone. If the problem was optimization, WhatsApp will start working immediately after you turn on.
Battery optimization disabled|Auto-start is on.|Notifications allowed|WhatsApp added to memory cleanup exceptions-->
On some models (e.g. Redmi Note 12 or Poco X5), the path may be slightly different. If you don't find Battery Optimization, try:
Settings โ Battery and Performance โ Application Selection โ WhatsApp โ Without LimitationsMethod 2: Reset permissions and WhatsApp cache
If battery optimization didnโt work, the next thing to do is reset all permissions and clear the app cache, which is especially true after MIUI updates, when old settings may conflict with the new version of the system.
Instructions:
- Go to Settings โ Applications โ Application Management โ WhatsApp.
- Slip it on the vault and cash.
- Click Clear cache (do not delete data!).
- Go back and select Permissions.
- Turn off all permissions, then turn them on again (especially Contacts, Warehouse, Microphone, Camera).
- Reboot your smartphone.
If WhatsApp still doesnโt work after these steps, try removing the updates (if they were installed via Google Play):
Settings โ Apps โ WhatsApp โ โฎ (three dots) โ Delete updatesโ ๏ธ Note: Do not click Delete Data, this will delete all chats and media files. If you need to save correspondence, first back up to WhatsApp Settings โ chat โ Backup.
Method 3: Verify Google Play Services and push notifications
WhatsApp uses Google Play Services to work โ if they are disabled or outdated, the messenger will not be able to receive notifications and sync. On Xiaomi, this service is often disabled by the system to save battery.
How to check and correct:
- Open Settings โ Applications โ Application Management.
- Find Google Play Services (or Google Play Services).
- Make sure the app is on (if not, turn it on).
- Slip on Battery Optimization and select No Limits.
- Return to the main settings and open Memory โ Memory Cleanup.
- Add WhatsApp and Google Play Services to the list of Secure Apps.
If Google Play Services does not automatically update, download the latest version manually from the official Google Play website.
| Problem. | Reason. | Decision |
|---|---|---|
| WhatsApp does not send messages | Limitation of background activity | Disable battery optimization (Method 1) |
| Notifications don't come in. | Block Autostart or Push Notifications | Enable Autoplay and check out Google Play Services (Method 3) |
| The app will fly out when it opens. | A damaged cache or conflict with Dual Apps | Clear cache or disable Dual Apps (Method 2 and 5) |
| Account blocked by WhatsApp | Violation of the rules of the service (spam, VPN) | Waiting to unlock or calling in support |
Method 4: Disabling Dual Apps (Cloning Applications)
The Dual Apps feature in MIUI allows you to create clones of apps, but often it conflicts with the original version of WhatsApp. If you ever enabled cloning for a messenger, it could have led to the main account being blocked.
How to fix it:
- Open Settings โ Applications โ Dual Apps
- Find WhatsApp in the list of cloned apps.
- Slip on it and select Remove (this will only remove the clone, the original app will remain).
- Reboot your smartphone.
If the original WhatsApp still doesnโt work after removing the clone, try reinstalling it:
- Remove WhatsApp via Settings โ Apps.
- Download the latest version from the official website (not from Google Play!).
- Install. APK-file by allowing installation from unknown sources.
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If WhatsApp still doesnโt work after you delete Dual Apps, check if there are any clone junk files left in the /Android/data/com.whatsapp.w4b/ folder.
Method 5: Reset network settings and change DNS
If the lock is due to network restrictions (for example, when using a VPN or in some regions), resetting network settings or changing DNS will help. This is especially true for users who have recently traveled or used Chinese MIUI firmware.
Instructions:
- Open the Settings. โ SIM-maps and mobile networks.
- Select Network Settings Reset (or Wi-Fi, Mobile Network, and Bluetooth Reset).
- Confirm the reset and restart the smartphone.
If the reset doesnโt work, try changing the DNS:
- Go to Settings. โ Wi-Fi.
- Tap on the current network and select Change the network.
- In the DNS section, select Static and type: 8.8.8.8 8.8.4.4 (this is Googleโs DNS).
- Save your settings and reconnect to the network.
What to do if WhatsApp is blocked by IP?
Method 6: Reinstall WhatsApp with backup
If none of the previous methods worked, the radical solution is to completely reinstall WhatsApp with pre-saving chats, which helps 99% of the time, but requires care.
Step-by-step:
- Backup: Open WhatsApp (if it ever starts). Go to โฎ โ Settings โ chat โ Backup. Click Create a copy and wait until it is completed (the file will be saved to Google Drive or locally).
- Delete WhatsApp: Go to Settings โ Apps โ WhatsApp. Select Delete (not โClear Dataโ!).
Install the clean version:
- Download the latest version of WhatsApp from the official website.
- Install APK by allowing installation from unknown sources.
- At the first start, the system will offer to restore chats from the backup copy - confirm.
โ ๏ธ Note: Some Xiaomi models (e.g. Redmi Note 10 Pro or Poco) F3) After the reset, you may need to unlock the bootloader if you have previously blocked it. Make sure you have access to the Mi Account associated with the device!
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Resetting is a last resort, and before using it, be sure to try all previous methods and make sure that the problem is not with your WhatsApp account (for example, temporary blocking for spam).