Deleting a Xiaomi account is a procedure that users face when selling a device, changing a profile or resetting their settings. However, many people do not know that simply deleting a phone menu does not always lead to complete erasure of data from the company’s servers. In this article, we will discuss all the current ways to delete a Mi Account, taking into account the latest Xiaomi policy updates in 2026, including nuances for locked devices and smart equipment.
It’s important to understand the difference between local deletion (from a smartphone) and complete erasure (from Xiaomi servers). The first option only unties the device from the profile, but the data remains in the cloud, and the second one completely destroys the account without the possibility of recovery. We will consider both scenarios, and also explain how to circumvent common errors, for example, when the system requires confirmation by SMS to a non-existent number.
If you plan to sell or transfer a device, it’s not enough to just log out. Incorrect deletion can lead to Mi Cloud lock or activation problems for a new owner. In this article, you’ll find checklists for secure deletion, a comparison table of methods, and answers to frequent questions, from restoring access to deleting an account from a Mi Band smartwatch.
1.The difference between leaving the account from complete deletion
Many users confuse the two concepts of logout and delete account. The first action simply breaks the connection between the device and the profile, but all data (contacts, notes, backups) remain on Xiaomi servers. The second is irrevocably erases the account along with all information in the Mi Cloud.
Example: If you log out on a Redmi Note 12 and transfer it to another person, the new owner will be able to create a profile, but your old data (such as photos from Mi Cloud) will remain available when you re-sign in. Complete deletion of the account, on the contrary, will make it impossible to recover any information, including purchases from the Mi Store and smart home settings.
- 🔄 Sign-out: Device detached from profile, but data is stored in the cloud. You can log in again under the same login.
- 🗑️ Account Deletion: Account and all associated data are erased from Xiaomi servers forever.
- ⚠️ Device lock: If you don’t delete your account before selling, the new owner may face Mi Account Lock (requires you to enter your data).
Xiaomi’s 2026 policy requires that the account be completely deleted for up to 30 days, during which time the data is archived in case of dispute, and when the period expires, the information is destroyed without recovery, including all services: Mi Cloud, Mi Home, Mi Fit, and even the purchase history of the Mi Store.
2 How to delete Xiaomi account through phone settings
The easiest way is to delete directly from your device. This method is suitable if you have access to your phone, you remember the password and the number associated with the account. The instructions are relevant for all smartphones on MIUI 14/15, including Xiaomi 13/14, Redmi Note 12/13, POCO F5/X5 and other models.
Go to Settings. → Accounts and synchronization → Mi Account. Here you'll see your profile with your avatar and your email. Click on the three dots in the top right corner (or the gear icon) and select Delete Account. The system will request a password confirmation and possibly a password confirmation, SMS-Once the data is entered, the account will be detached from the device, but not deleted from the servers.
Backup important data (contacts, photos, notes)
Make sure you remember your password and have access to your linked number/email
Untie the device from the services Mi Home (smart home) and Mi Fit (fitness bracelets)
Check if your account is linked to bank cards in Mi Pay-->
If you want to delete your account completely (not just log out), go to account.xiaomi.com after unbundling your device.Look for Account Management → Delete your account in your account. You will need to re-enter your password and check through email/SMS. Please note that once confirmed, your account will be blocked for 30 days before final deletion.
⚠️ Note: If you delete an account from a device you plan to sell, be sure to reset to factory settings (Settings) → The phone. → Otherwise, the new owner can recover your data via Mi Cloud.
3. Deletion of account via the website (if there is no access to the phone)
If you don't have physical access to your device, but you remember the login details, you can delete your account through the official website, which is also suitable for deleting your account from smart devices (Mi Band, Mi Smart Home), where there is no user interface to manage your profile.
Go to account.xiaomi.com and log in. From the menu, select Security → Delete Account. The system will prompt you to specify the reason for deletion (for example, “Do not use the Services”) and request confirmation via email or SMS. After sending the code, the countdown will begin for 30 days, after which the account will be deleted.
- 🌐 Step 1: Open account.xiaomi.com in your browser (Chrome or Edge is recommended).
- 🔐 Step. 2: Enter. email/If two-factor authentication is enabled, confirm the login via SMS.
- 📝 Step 3: Go to Account Management → Delete the account.
- ⏳ Step 4: Confirm the deletion and wait for the email to notify you of the start of the process (30 days).
Important: If you delete an account that is linked to smart devices (such as a robot vacuum cleaner Mi Robot or a Yeelight lamp), they will stop working until they are linked to a new profile. Before deleting, untie them in the Mi Home app or transfer access to another user through the Sharing feature.
| Deleting method | Access to the phone is required | Time to remove | Remove data from servers |
|---|---|---|---|
| Through phone settings | ✅ Yes. | Instantly (unlocking) | ❌ No, only locally) |
| Through account.xiaomi.com | ❌ No. | 30 days | ✅ Yes (complete removal) |
| Reset to factory settings | ✅ Yes. | Instantly. | ❌ No (the account stays in the cloud) |
| Appeal for Xiaomi support | ❌ No. | 1-7 days | ✅ Yes (on identification) |
4.What to do if you forget your password or do not have access to the number
One of the most common problems is losing access to an email or phone number linked to an account, in which case standard deletion is not possible, but there are several alternative solutions.
If you have forgotten your password, try to restore it through the recovery form, the system will prompt you to enter an email or phone number, then send a link to reset your password, and if you do not have access to the old email, try answering the check questions (if they were asked during registration).
- 🔑 Password Recovery: Use this link and follow the instructions. email/the number is not available, try alternative confirmation methods (e.g., backup email).
- 📞 Change of phone number: If you have access to your account but have changed number, link a new one to Security → Phone number.
- 📧 Email problems: If email is not available, try contacting Xiaomi support via the official form, providing proof of account ownership (e.g., a device purchase check).
If all recovery methods are exhausted and your account is tied to the device you want to sell, you just need to call for support.
- Serial number of the device (Settings → About phone → General information).
- Check or warranty card (if preserved).
- Photo box with IMEI (should match the data in Settings → About phone → SIM-card status).
⚠️ Note: Xiaomi support can request a passport scan to verify identity, a process that takes up to 7 days and is not guaranteed to succeed, depending on the evidence provided. If the device is locked (Mi Account Lock), it will cost 30-50 to unlock through support.$ (as of 2026).
What if support refuses to unlock?
5. How to delete an account from smart devices (Mi Band, robot vacuum cleaner, lamps)
Smart Xiaomi devices (fitness bracelets Mi Band, robot vacuum cleaners Mi Robot, lamps Yeelight) are tied to the Mi Account through the Mi Fit or Mi Home applications. Deleting an account from such devices has its nuances.
For the Mi Band 7/8 or Smart Band Pro:
1. Open the Mi Fit app (or Zepp Life for new models).
2. Go to Profile → Settings → Delete the device.
3. Confirm the bracelet's detachment from the account.
You can then link the bracelet to another profile, but if you delete the Mi Account, all your training and health data will be lost.
For the Smart Home (Mi Home):
1. Open the Mi Home app.
2. Select a device (e.g. Mi Robot Vacuum).
3. Click on the three dots in the upper right corner and select Remove the device.
4. Confirm action.
Important:
💡
Before you delete your smart device from your account, reset it to factory settings via a physical button (usually pressing the power button for 10-15 seconds) to prevent errors when re-assigned.
| The device | Annex | The path to removal | Reset to factory |
|---|---|---|---|
| Mi Band 7/8 | Mi Fit / Zepp Life | Profile → Settings → Remove the device | Press the 10 sec button |
| Mi Robot Vacuum | Mi Home | The device → ⋮ → Delete | Reset button on the body |
| Yeelight LED | Mi Home | The device → ⋮ → Delete | 5 times to turn on/off |
| Mi Smart Speaker | Mi Home | The device → ⋮ → Delete | Mute + Power button (10 seconds) |
6. How to avoid locking your device after deleting your account
One of the most frustrating situations is when the device remains locked after deleting the account (Mi Account Lock).
- You logged out of your account but didn’t reset to factory settings.
- The device was tied to an account with Find Device enabled.
- The smartphone has a MIUI version below 12.5 (in older versions, the lock was more likely to work).
To avoid blocking, follow this algorithm:
1. Untie the device from the account (Settings → Mi-account → Delete the account).
2. disable Find Device (Settings → Additional → Security → Find the device).
3. perform reset to factory settings (Settings → About Phone → Resetting).
4.Do not enter your old account details when you first set up after resetting.
If the blockage has already occurred, you have three options:
- Restore access to your old account (if you remember the data).
- Seek support with proof of ownership (check, box, IMEI).
- Use paid unlocking services (risky, possible loss of warranty).
⚠️ Attention: On devices with MIUI 14+ Mi Account Lock lock can work even after a reset if the smartphone was linked to an account with the enabled function Device protected.Be sure to disable this option in Settings before selling → Security.
💡
Factory reset does NOT delete your account from Xiaomi servers; it only breaks the connection between your device and your profile. For complete deletion, use the official account.xiaomi.com website.
7.Alternative methods: reset via Fastboot and EDL
If you can’t delete your account using standard methods (for example, the device is locked and support fails), there are still technical methods – firmware via Fastboot or EDL mode. These methods are suitable for power users and require a PC, cable and special tools.
For reset via Fastboot:
1. Turn off the device.
2.Plug Volume Down + Power to log into Fastboot Mode.
3. Connect the phone to the PC and use the command:
fastboot oem clean_allor (for new models):
fastboot erase frp4. Reset the device.
EDL (Emergency Boot Mode) requires an authorized Xiaomi account and Mi Flash Tool, a method that is more complex and risky, as improper actions can turn a device into a brick. Detailed instructions for specific models can be found on the 4PDA or XDA Developers forums.