Forgotten password on Xiaomi smartphone is a situation that one in five users encounter. According to statistics from service centers, 18% of requests are related to unlocking devices after unsuccessful attempts to enter. PIN-Fortunately, the manufacturer has provided several formal and informal ways to reset the password without resorting to expensive repairs.
In this article, we will discuss all current methods of unlocking without loss of data (where possible) and with a complete reset. It is important to understand that the effectiveness of the method depends on the device model (Redmi Note 12 Pro+, POCO X5, Mi 11 Ultra, etc.), the version of MIUI (13/14/15) and the presence of a tied Mi Account. For example, on new devices with a MIUI 14+ and a Snapdragon 8 Gen 2 chip, some methods through the Fastboot may not work due to increased protection.
Before you start, answer the key question: is your Xiaomi account linked to your phone? If so, the chances of unlocking without losing data are 90%. If not, you will have to use a full reset method. Also check if the device has the Find Device option enabled, which will simplify the process.
1 Unlocking through Mi Account (official method)
Xiaomiβs most reliable and recommended method is to use a linked account, which works on all devices, including the Redmi K50, POCO F4 and Mi Mix 4, if:
- π± The phone is connected to the Internet (Wi-Fi or mobile data)
- π The device is linked to Mi Account (even if you donβt remember the password from it)
- π Synchronization is enabled on the phone (Find Device option)
If these conditions are met, follow the instructions:
- On the locked screen, tap Forgot password? (or Forgot password? on English firmware).
- Select Sign in via Mi Account.
- Enter the email or phone number associated with the account.
- Confirm the login via SMS or backup email.
- Create a new unlock password.
β οΈ Note: If you do not remember the data from Mi Account, restore access via account.xiaomi.com. Use a backup email or linked phone number.Recovery can take up to 24 hours due to security checks.
Make sure your phone is connected to Wi-Fi
Check if the βFind Deviceβ option is enabled in your account settings
Access to an email or phone number linked to your Mi Account
At least 30% battery charge (to avoid shutdown during the process)
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If after entering data from the account there is an error "This device is not tied to the account", then:
- πΉ The account was manually untied through settings.
- πΉ The phone was bought with hands and the previous owner did not delete his account.
- πΉ Synchronization failure occurred (reset the device).
2. Reset password via Recovery Mode (Hard Reset)
If Mi Account is not tied or you donβt remember the login details, the only official way is to completely reset your settings via Recovery Mode, which will delete all data from your device, including photos, contacts and apps. Use it only as a last resort!
The manual is suitable for all Xiaomi, Redmi and POCO models, except for devices with a locked Bootloader (for example, some versions of the Mi 10T for the Chinese market).
- Turn off the phone with a long press of the power button.
- Hold the combination: π Power button + Loudness up (for most models) π Power button + Loudness down (for) POCO F3 and some Redmi Notes)
Mi
Recovery
Use volume buttons for navigation and power button for selection.
Wipe Data β Wipe All Data
Factory Reset
Confirm the action and wait for the completion (5-10 minutes).
Reboot
β οΈ Note: On some devices with MIUI 14+ After a reset, you may need to enter data from your previous Mi Account, even if the phone was reset. This is Factory Reset Protection. If you don't know the previous owner's data, you can't unlock the phone without going to the service center.
What happens if the Recovery Mode does not open?
3. Unlock via Fastboot (for advanced users)
The Fastboot method is suitable for devices with an unlocked bootloader. It allows you to reset your password without losing data, but it requires skills in working with ADB and Fastboot. If you have never unlocked Bootloader officially through the Mi Unlock Tool, this method will not work.
The procedure will require:
- π₯οΈ Computer with Windows/Linux/macOS
- π USB-cable (original, without damage)
- π οΈ Utilities. ADB and Fastboot (download from Android site)
- π The battery charge of the phone is at least 50%
Step-by-step:
- Turn off your phone and put it in Fastboot mode: Press the power button + volume down for 10 seconds
- Connect the device to your PC and open the Command Prompt (CMD) in the folder with ADB.
- Check the connection command: fastboot devices (should display the serial number of the device).
- Run the command to reset the password: fastboot erase userdata or (for new devices): fastboot erase frp
- Reboot the phone: fastboot reboot
On devices with MIUI 15 and Snapdragon 8 Gen 3 chip (such as Xiaomi 14), the fastboot erase frp command may not work due to hardware protection, in which case only a full reset via Recovery will help.
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If you have a fastboot erase userdata command that you're stuck on the Mi logo, don't panic. Wait 10 to 15 minutes or force it to restart with a long press of the power button, and you don't lose your data, but your password will be reset.
4.Use of the "Find Device" function
If you have Find Device enabled on your phone, you can unlock it remotely via a web interface, which works even if the device is not connected to Wi-Fi, but requires:
- π Internet access on the phone (mobile data)
- π Related Mi Account with Administrator Rights
- π Geolocation enabled (not necessarily, but speeds up the process)
Instructions:
- Go to i.mi.com and log in.
- Select the locked device in the list.
- Press Find the device. β Unlock.
- Confirm the action via SMS or email.
- Wait for a notification of successful unlocking (can take up to 5 minutes).
β οΈ Note: After remotely unlocking, the phone may require you to enter a password from Mi Account the next time you turn on. If you do not remember the password, restore it in advance through the official website.
| Unlocking method | Mi Account required | Loss of data | Difficulty | Implementation time |
|---|---|---|---|---|
| Through the Mi Account. | β Yes. | β No. | β Easy. | 2-5 minutes |
| Recovery Mode | β No. | β Yes. | ββ Middle-Average | 10-15 minutes |
| Fastboot | β No (but you need an unlocked Bootloader) | β No. | βββ Hardly. | 20-30 minutes |
| Find Device | β Yes. | β No. | β Easy. | 5-10 minutes |
| Service centre | β No. | β Yes, perhaps) | ββββ Very difficult. | 1-5 days |
5. Contact the Xiaomi Service Center
If none of these methods work, you have to go to the official service center, and this is for:
- π΅ Devices with Bootloader blocked and Mi Account disabled.
- π Phones purchased from hands where the previous owner did not untie the account.
- π οΈ Devices with damaged firmware after unsuccessful attempts to unlock.
The cost of the service in official Xiaomi services varies from 1,500 to 5,000 rubles depending on the model and complexity of the work, in some cases, you may need to provide a check or box to confirm ownership.
β οΈ Warning: Avoid "gray" services that offer unlocking for 500-1000 rubles. Often such workshops use informal firmware, which leads to unofficial firmware:
- π¨ Loss of warranty.
- π Unstable operation of the device (accidental reboots, overheating).
- π΅ Problems with updates (the phone will no longer receive) OTA-updates).
Official Xiaomi service centers in Russia can be found on the website mi.com/ru/service. Before visiting, check by phone if they are engaged in unlocking passwords - some centers specialize only in iron repair.
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If the phone was purchased abroad (e.g., the global version of POCO F5 for Europe), Russian service centers may refuse to unlock, in which case contact international support via mi.com/global/service.
6. Alternative methods (at your own risk)
There are informal unlocking methods that can help in desperate situations, and we do not recommend using them unless absolutely necessary, as they involve risks:
- π§ Firmware through EDL-Mode (requires an authorized Xiaomi account and special equipment).
- π₯οΈ Use of utilities like Mi Flash Unlock (can lock the device permanently).
- π± Exploits for circumvention FRP (They only work on older versions. MIUI).
If you do decide to experiment, follow the rules:
- Download firmware and utilities only from official sources (miuidownload).
- Use the original. USB-cable (cheap cables can interrupt data transmission).
- Donβt interrupt the firmware process β it can turn your phone into a brick.
On devices with MediaTek (such as Redmi 10A or POCO C40), password bypasses sometimes through the engineering menu. Enter the code ##3646633## on the lock screen, go to Connectivity β USB Port Settings and select Manufacture mode. After that, connect the phone to your PC and use ADB to reset your password.
Frequent mistakes and their solutions
When unlocking, users often face typical problems, and here are the most common ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| "This device is locked" on Fastboot | Blocked Bootloader | Unlock the Mi Unlock Tool (requires a wait of 7-15 days) |
| The phone is not visible in fastboot devices | Drivers not installed or cable damaged | Install. ADB Drivers and try another one USB-cable |
| After reset, you need an old Mi Account. | Factory Reset Protection (FRP) | Restoring access to your account or contacting the service |
| E:unknown command in Recovery | Damaged Recovery menu | Fastboot Official Recovery via Fastboot |
If after unlocking the phone began to work slower or warm up, do:
- Reset to factory settings again.
- Update the firmware to the latest version via Settings β About phone β System update.
- Check for viruses with Mi Security.