Why Deleting a Mi Account Is a Problem
Linking to a Mi Account is not just a way to synchronize data, but a full-fledged security system that Xiaomi has integrated into MIUI firmware at the kernel level. Many users face a situation where when buying a used phone, the previous owner did not delete the account, and after resetting to factory settings, the device requires you to enter a login and password from an already defunct or unavailable account. In 2026, the problem became more complicated: the company tightened security policy, and now even official deletion through settings does not always work due to the binding to the hardware ID.
Other common scenarios are: you forget your password, you sell your phone and you want to securely clear all your data, or the device is locked after a failed firmware, and you need different approaches, from standard methods to engineering modes or third-party tools. It is important to understand that deleting the account β Unlocking the bootloader: These are two separate procedures, although they are sometimes confused.
Before you start, check:
- π Do you have access to the original account (login/password or linked phone number)?
- π± Phone model: on the Redmi Note 10/11, POCO X3/X4 new Mis 13 The algorithms of protection are different.
- π§ Version. MIUI: firmware MIUI 14 There Are Loopholes That Are Not In The New Updates.
Official method: deletion through phone settings
If you have access to an account and your phone is not locked, use the standard method, which works on 90% of Xiaomi devices released after 2018, but may not work on phones with custom firmware or after root access.
Instructions:
- Open Settings β Accounts and Sync β Mi Account.
- Click on the gear icon (βοΈ) in the upper right corner and select Delete Account.
- Enter the password from the account (if requested) and confirm the deletion via SMS or email.
- Reboot the phone and the tether will be removed.
β οΈ Note: On some models (Redmi) 9A, POCO M3) After deleting your account, you may have a ghost in your system, and your phone will ask you to enter the data when you reset the next time you do that:
βοΈ Complete cleanup after deleting the account
If the phone is locked and does not let go beyond the password entry screen, go to the next section.
Delete Mi Account without password: bypass the lock
When the official method is not available, you have to use alternative solutions, and their effectiveness depends on the version of MIUI and the phone model, and here are the proven methods, sorted by difficulty level.
Method 1: Fastboot Reset (for unlocked bootloader)
If the bootloader was previously unlocked on the phone, you can use the command to force the account to be deleted. ADB/Fastboot original USB-cable.
Steps:
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect your phone to your PC and execute the command: fastboot erase frp
- Then reset: fastboot erase userdata
- Reboot the device with the command fastboot reboot.
β οΈ Note: On new models (Xiaomi) 12T, Redmi Note 12 Pro+) This command may not work because of the hardware protection of eFuse. EDL-regime (see section 4).
Method 2: Use of engineering menu (for MIUI 12-14)
Some firmware has a loophole through a hidden engineering menu, which doesn't require a PC, but doesn't work on all devices.
Instructions:
- On the lock screen, type ##3646633## (engineering menu code).
- Go to Connectivity β Wi-Fi β WLAN.
- Click on Menu β Advanced β Disable Mi Account.
- Reboot the phone.
πΉ Note: On POCO F4 If you canβt find the Disable Mi Account, try the alternative code: ##7378423## (service test menu).
What to do if the engineering menu is not opened?
Method 3: Bypassing the Mi Unlock Tool (for locked phones)
If the phone is locked after reset and asks for data from the Mi Account, you can try the official Mi Unlock Tool tool, but with reservations:
- π It only works if your account was linked to that phone less than 72 hours ago.
- π It takes waiting. 7-15 days (depending on the model).
- π» You need to register in the Xiaomi unlock program.
Step-by-step:
- Download Mi Unlock Tool from the official website.
- Sign in to the program under the same account as on the phone.
- Connect your phone in Fastboot mode and follow the wizardβs instructions.
- Once the bootloader is unlocked, reset via fastboot erase userdata.
β οΈ Note: On HyperOS models (e.g. Xiaomi 14), this method may not work due to the new Mi Account Cloud Service protection mechanism, in which case a support request with proof of purchase will be required.
Firmware through EDL: the ultimate method for erased phones
If all previous methods failed, the hardware is left with EDL (Emergency Download Mode) mode, which removes any lock, but requires special equipment and knowledge, and the wrong actions can turn the phone into a brick.
What you need:
- π₯οΈ Windows computer 7/10/11 (Mac doesn't work).
- π Cable USB Type-C (original, undamaged).
- π οΈ Mi Flash Tool and firmware for your model.
- π§ adapter EDL (For example, Deep Flash Cable or homemade from a 300 kΞ© resistor).
Step-by-step:
- Download the firmware for your model from the Xiaomi Firmware Updater website (choose the Fastboot version for EDL).
- Install Qualcomm 9008 drivers (instructions in the archive with firmware).
- Connect your phone to your PC in mode EDL: Turn off your phone. Close the Test Point contacts (model-dependent location, see the table below). Connect the cable to your PC, and the device will determine how to do this. QHUSB_BULK.
Mi Flash Tool
Flash
After completion (10-15 minutes), the phone will restart without being tied to the account.
| Model phone | Location of Test Point | Adapter type |
|---|---|---|
| Redmi Note 10/11 | Under the back cover, next to the battery connector. | 300 kΞ© or Deep Flash Cable |
| POCO X3/X4 | Under the volume button (you need to remove the cover) | Resistor 100 kΞ© |
| Xiaomi Mi 11/12 | Inside, under a metal screen (disassembly required) | Deep Flash Cable (recommended) |
| Redmi 9A/9C | On the motherboard, next to the memory chip. | Any EDL adapter |
β οΈ Attention: Firmware through EDL erases all data without the possibility of recovery, including IMEI. After the procedure, the serial number may be restored through QCN-file (if it was saved in advance).
π‘
Before you run through EDL, take a photo of the sticker under the battery β it shows the original IMEI and SN. This will help restore them after the firmware, if they fly off.
Xiaomi Support: When Nothing Helps
If you've exhausted all the technical methods, the official way is to appeal for Xiaomi, which is true in cases where:
- π You have a check or a sales contract on your phone.
- π Phone locked after hand-held purchase (you can prove you are not the original owner).
- π§ The account was deleted or blocked by Xiaomi itself (for example, for violating the rules).
How to apply:
- Go to the Mi Account Support website.
- Select Unlock Mi Account and fill out the form: Enter the phone IMEI (type *#06#). Attach scans of documents (check, passport, contract). Describe the situation: "Buyed a phone with a linked account, the seller is not responding."
Wait 3-7 days for a response, and if you decide yes, you will be given an unblocking instruction.
πΉ Important: Xiaomi support can request video with the phone, where you can see the serial number and IMEI. If the phone does not turn on, take a photo of the stickers under the battery (requires disassembly).
π‘ Tip: If you buy a phone with your hands, always check for no Mi Account through the Settings menu β The phone. β All parameters. β If it says "Account active", ask the seller to delete it when you do.
π‘
Official support is the only legal way to unblock the phone if the previous owner is unavailable, but the process can take up to 2 weeks and there is no guarantee of a positive response.
Frequent Mistakes and How to Avoid Them
When deleting a Mi Account, users often make critical mistakes that lead to a complete lockdown of the phone, and consider the most common ones and ways to prevent them.
Error 1: Resetting to factory settings without detachment of account
Many people think that the hard reset (Wipe Data in Recovery) will completely clean the phone, but in fact, it will activate FRP-locking (Factory Reset Protection), and after the restart, the phone will require you to enter data from the Mi Account.
β Solution: Before reset, be sure to delete your account through settings (section 2) or disable Find your device in Mi Cloud.
Mistake 2: Using unofficial firmware
Installing custom firmware (like LineageOS or Pixel Experience) does not remove the binding to the Mi Account at the hardware level, and after firmware, anti-rollback can work, and the phone will lock permanently.
β Solution: Use only official firmware via Mi Flash Tool in Clean All mode.
Mistake 3: Forgot to save IMEI beforehand EDL-firmware
When you run through EDL, IMEIs often go off, and the phone loses the network. It's almost impossible to recover them without a backup.
β Solution: Before the firmware save QCN-file-through QPST Take a photo of the sticker under the battery.
Mistake 4: Buying a Grey Phone with a Linked Account
Phones brought from China or Europe are often linked to local accounts, and Xiaomi support cannot unlock them without original documents.
β Solution: Check your account status before you buy or claim a discount for potential problems.