Changing Xiaomi account on Yandex-based devices (such as Xiaomi Mi TVs or smart speakers) is a procedure that may be required when selling equipment, transferring it to another user or resetting it. However, many people encounter errors such as βDevice is linked to another accountβ or βCanβt log into Mi Account,β especially if youβve previously used a Chinese region. In this article, weβll look at all the current ways to change your account, from standard logging out of your profile to bypassing locks through the engineering menu.
The main difficulty is that Yandex and Xiaomi use different authorization systems, but on some devices (for example, Mi TV Stick or Mi Box S with firmware for Russia), they are integrated. If you try to link a device to a new Mi Account, but it hangs on the old one, the problem lies in the cache of the system or hardware binding. We will show you how to fix this without losing functionality and risk locking the device permanently.
1. Preparation for changing the account: what to do in advance
Before you change your account, make sure you have:
- π± Access to an old account (login/password or linked phone number) without this reset can block the device.
- π Stable Internet connection. Use Ethernet or 5GHz Wi-Fi cable for TVs.
- π Backup of settings. On Xiaomi TVs, save the list of installed apps through Settings β Accounts β Backup.
- β οΈ Battery charge (for portable devices) If the device runs out during the procedure, a binding failure may occur.
If you donβt remember your old account, try to restore access via account.xiaomi.com. Chinese accounts (+86) may require a VPN with China or help from support. On devices with firmware for Russia (for example, Mi TV 4S 55 T2), binding to a Chinese account can block access to Yandex.Services.
β οΈ Note: If the device was bought from hand and tied to someone else's account, a standard reset will not help. EDL-regime (see section 5).
2. Standard method: exit from the account through settings
This is the easiest method, but it only works if:
- π You have access to your current Mi Account.
- πΊ The device is not locked by IMEI (checks in the settings β On TV. β Status).
- π The region of the device is the same as the region of the new account (for example, both are in Russia).
Instructions for Xiaomi TVs with Yandex:
- Open Settings β Accounts and Security β Mi Account.
- Select the exit option (a password may be required).
- After you exit, restart the device (Settings β About TV β Reboot).
- Log in to a new account through Settings β Accounts β Add an account.
On the Mi Box, the way is different:
Settings β Accounts β Xiaomi Account β Delete the accountβ οΈ Note: If after logging out of the account, the device requests confirmation SMS If you have no access to the old number, use an alternative reset method (Section 3).Do not try to enter the code at random - after 5 unsuccessful attempts, the account will be blocked for 24 hours.
βοΈ Preparing for account change
3. Resetting to factory settings: when the standard method doesn't work
If the device is unable to log out or if it gives an error, "The device is linked to another user," hard reset will help, but this method has risks:
- π All data will be deleted (including saved Wi-Fi passwords and application settings).
- π Some models will require the data entry of the old account to unlock (Factory Reset Protection function) after the reset).
- π‘ Yandex.Services may require re-authorization.
How to reset your Xiaomi TV:
- Open Settings β About TV β Reset settings.
- Select βErase all dataβ (may be called βFactory Resetβ).
- Confirm the action with a password (if requested).
- After the reboot, the device will prompt you to log into a new account.
For the Mi Box:
Settings β Device β Reset settings β Erase everything| Model of the device | The way to dump | Password required | Is the Yandex settings still in place? |
|---|---|---|---|
| Mi TV 4A/4S | Settings β About TV β Reset | Yes (if it was installed) | No. |
| Mi Box S | Settings β Device β Reset | No. | No. |
| Xiaomi TV Stick | Settings β System β Reset | Yes (PIN-code) | Partially (region retained) |
| Mi TV Q1/Q2 | Settings β Accounts β Reset | Yeah (Mi Account) | Yes (if tied Yandex.Account) |
π‘
If the device asks for an old account after resetting, but you don't remember the data, try connecting to the Internet via a mobile hotspot, sometimes bypassing the check in the first setup step.
4. Bypassing the lock through the engineering menu (for advanced)
If standard methods donβt work, you can try untie the device through the service menu, which is suitable for Xiaomi Android TVs and requires care, as improper actions can lead to loss of warranty or βbrickingβ the device.
Instructions:
- Turn on the TV and connect the keyboard over USB (or use a remote with a microphone for voice input).
- Open the Settings app and quickly press the button sequence: Up β Up β Down β Down β Left β Right β Up β Up β Up β Up (the analogue of console code for Android TV).
- The developer menu will open. Find the "Mi Account Reset" section.
- Confirm action. The device will reboot and allow you to log in to a new account.
For the Mi Box, you can use it. ADB-Teams (computer required):
adb shell pm clear com.xiaomi.account
adb shell pm uninstall -k --user 0 com.xiaomi.accountβ οΈ Note: On PatchWall firmware TVs (e.g. Mi) TV 5 Pro) the engineering menu may not be available. In this case, try updating the firmware to the latest version via Settings β On TV. β System Update β Sometimes it removes account lock.
What to do if the engineering menu is not opened?
5. Unlock through EDL-regime (extreme case)
If the device is locked at the bootloader level (showing the error "This device is locked" or "Mi Account verified failed"), you will need firmware via EDL (Emergency Download Mode), a method that is complex and risky, but it is the only one that works on devices with:
- π Hardware binding to the account (for example, after buying from hand).
- π« Blocked loader (bootloader).
- π "Bricked firmware after a failed update.
What you need:
- π» Windows computer 10/11.
- π Cable USB (For TVs, USB-Type-C or microUSB).
- π¦ Firmware for your model (download only from official sources).
- π Mi Flash Tool or QFil (for Qualcomm devices).
Instructions:
- Turn off the device.
- Press the button combination to enter EDL: For TVs: Power + Volume down (hold 10 seconds). For consoles: Reset (clip) + Power.
Device Manager
Qualcomm HS-USB QDLoader 9008
Mi Flash Tool
Flash
After firmware, the device will restart in a clean state without being tied to the account.
β οΈ Attention: Firmware through EDL erases all data without recovery, including app licenses (e.g. Netflix or Disney)+). On Xiaomi TVs, it could also lead to loss of Widevine certification L1 (downgrade 480p).
π‘
EDL-The mode is the last chance to unlock the device, but it requires technical skills.If you are not sure about your actions, contact the Xiaomi service center with proof of purchase (check or warranty card).
6. Solving common errors when changing an account
Even after a successful reset, users face problems. Consider the most common:
| Mistake. | Reason. | Decision |
|---|---|---|
| Couldn't sign in to Mi Account | Unstable Internet connection or blockage by region | Use a VPN with the region of Russia or connect via cable |
| Device is locked by Mi Account | Hardware binding to an old account | Requires unlocking through EDL or support appeal |
| Yandex services are unavailable | Disparity between the firmware region and the account | Change the device region to Settings β Language and region |
| Too many attempts, try again later | Exceeded the number of attempts to enter a password | Wait 24 hours or reset your settings via Fastboot |
If Yandex.Services (for example, Yandex.Ether or Alice) stopped working after changing your account, follow the following steps:
- Go to Settings β Accounts β Yandex.
- Delete your current Yandex account (if any).
- Log in again using the same login as in Mi Account.
- Update Yandex apps via Google Play.
π‘
When buying a Xiaomi TV with Yandex.Ecosystem, check with the seller whether the connection to the Chinese Mi Account was linked, such devices are often blocked when trying to change the region.