How to change your account on the smartphone Xiaomi Redmi 10: all the ways and possible problems

Why changing your account to Redmi 10 can be a challenge

Xiaomi Redmi 10 smartphones are closely integrated with the MIUI ecosystem, a proprietary shell that requires a binding to a Mi Account to work properly, which gives access to cloud storage, contact sync, backups, and even some system features. However, when you try to change an account — whether it’s selling a phone, transferring it to another user or the banal desire to use a new profile — many face unexpected limitations.

The main problem lies in the rigid binding of MIUI to the first account added, the system can block the removal of the main profile without resetting to factory settings, and if you do not correct it, you can completely request a password from the old account to unlock.

In this article, we will discuss all the current ways to change your account to Redmi 10, from standard deletion through settings to forced reset when you lose access, and also how to avoid the typical errors that lead to locking your device.

Preparing for a change of account: what to do in advance

Before you start deleting or adding a new account, make sure to follow a few key steps to avoid data loss and unlock issues.

• 📱 Backup. Use the built-in Mi Cloud or third-party services (e.g. Google Drive). It is especially important to save: - Contacts and messages - Photos/video (folder) DCIM) — Application settings (if export is supported)
• 🔐 Make sure you know the password for your current Mi Account, without which you can’t delete your profile through standard settings.
• 📋 Write it down. IMEI Type *#06# - this data will be useful if you need to prove possession of the device when you lock it.
• 🔄 Disable two-factor authentication (if enabled) to make it easier to delete your account.

⚠️ Note: If you sell or transfer a phone, do not delete your account through Find Device, which may result in the activation of the Mi Cloud Lock protection, and the new owner will not be able to use the smartphone without your password.

Method 1: Standard Account Deletion through Settings

This is the easiest method, but it only works if:

• 🔹 Remember the password from your current Mi Account.
• 🔹 The phone is not linked to a corporate account (e.g. via Mi Enterprise).
• 🔹 There is no active lock on the device Mi Cloud Lock.

Instructions:

1. Open Settings → Accounts and Sync → Mi Account.
2. Put it on your profile (email or phone number).
3. Select Delete Account (bottom of the screen).
4. Enter the password for confirmation.
5. Confirm the deletion - the phone will restart.

Backup copy of data created|Password from Mi Account known|Two-factor authentication disabled|IMEI phone-->

Once you reboot, you can add a new account or use your phone without being tied, but keep in mind that some features (such as themes or cloud storage) will not be available without authorization.

⚠️ Note: If after deleting the account, the phone requested a password when turned on, then the protection of the Mi Cloud Lock was activated. In this case, you will need to unlock through the official Xiaomi website (see Method 4).

Method 2: Adding a new account without deleting the old one

If you don’t need to delete an old profile (for example, a phone is used by multiple people), you can simply add a second account.

• 🔹 Synchronize data from different profiles.
• 🔹 Use different settings for work and personal purposes.
• 🔹 Quickly switch between accounts in Mi Home, Mi Fit, etc.

How to add a second account:

1. Go to Settings → Accounts and Synchronization.
2. Click Add Add Account → Mi Account.
3. Enter the new profile (email or phone number).
4. Confirm the entry via SMS or email.

Note that the first account you add is the most important one, and you can’t delete it without resetting if it’s tied to system functions (like Find Device).

💡

If you add a child account, turn on Parental Controls in your MIUI settings, which will limit access to payments and unwanted apps.

Method 3: Reset to factory settings (if the password is forgotten)

If you don't remember the password from your old account or your phone is locked after failing to log in, the only reliable way is to completely reset, which will delete all data from your device, including the Mi Account link.

Important: Redmi 10 can be reset in two ways: through the settings menu or through Recovery, the second method works even if the phone is locked.

Method A: Reset via settings (if the phone is unlocked)

1. Open Settings → About the phone → Reset settings.
2. Select Delete all data.
3. Enter. PIN-code or pattern lock (if installed).
4. Confirm the reset - the phone will restart and begin the cleaning process.

Method B: Recovery reset (if the phone is locked)

1. Turn off the phone.
2. Press the Power Button + Volume up for 10-15 seconds at the same time until the Mi logo appears.
3. In the Recovery menu, select Wipe Data → Wipe All Data (manage by volume buttons, confirm by power button).
4. After cleaning, select Reboot.

⚠️ Note: Some Redmi 10 firmware may still have a Mi Account binding after reset via Recovery. If the phone requires you to enter a password from your old account after you turn on, see Method 4.

Method 4: Unlocking Mi Cloud Lock (if your phone is locked)

If Redmi 10 requires you to enter a password from your old profile after resetting or deleting your account, then Mi Cloud Lock protection has worked, which is an anti-theft feature that blocks your phone when you try to bypass your account binding, and you can only unlock it through the official Xiaomi service.

Step-by-step:

1. Go to account.xiaomi.com and log in to your old account (the one that was linked to your phone).
2. In the Devices section, find your Redmi 10 (by IMEI).

If you do not have access to your old account, you will need to:

• 📄 Provide a check or warranty card on the phone (proof of purchase).
• 📞 Contact Xiaomi via support.xiaomi.com.
• 🕒 Wait for a response up to 5 working days (in some cases longer).

💡

Without proof of purchase, it is impossible to unlock Mi Cloud Lock - Xiaomi does not provide such services "by word".

Frequent Mistakes and How to Avoid Them

When you change your account to Redmi 10, users often face typical problems, and here are the most common ones and how to solve them:

Another common problem is that you can't log in to a new account after you reset.

• 🔹 Unstable Internet connection (check mobile internet or Wi-Fi).
• 🔹 An outdated version MIUI (Update the firmware through Settings → Updating the system).
• 🔹 Blocking by region (if the account is created in another country, you may need to VPN).

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If after changing your account, smart devices (lamps, robot vacuum cleaners) stopped working, add them again in the Mi Home application via Add Device → Search near.

FAQ: Answers to popular questions