Forgot the password from Xiaomi TV and can't access settings or content? This problem is familiar to many users, especially if the device is used by multiple family members or bought from hand. Unlike smartphones, where password resets often require an account binding, Mi TVs offer several alternative ways to unlock - from standard menu features to hardware solutions.
In this article, we will discuss all the current methods of password reset on Xiaomi TVs (including Mi TV 4A/4S/4X/5/5X, Mi TV Q1/Q2, Redmi Smart TV and others). Importantly, some methods lead to complete data loss, so first try the safe options. If you rented or bought a used TV with someone else's password, pay attention to the sections about bypassing through Mi Account and hidden engineering menus.
Before you start, make sure that the problem is in the password, and not in:
- π Hardware failure (TV does not respond to remote control or buttons)
- πΆ Network connection error (some features require internet connection)
- π System freezes (try restarting the TV by holding the power button for 10 seconds)
1. Reset password through the standard menu (if the current one is known)
If you remember your current password but want to change or delete it, use the built-in shifting feature, which works on all Xiaomi TVs with MIUI TV firmware version 1.6 and later.
Instructions:
- Open Settings (cog in the upper right corner of the main screen).
- Go to Account and Security β Lock screen password.
- Enter the current password.
- Choose Delete password or set a new one.
β οΈ Note: On some models (Mi) TV 4S 55" and Redmi Smart TV X50) If the TV requests the password again, use an empty field (just click). OK).
If this method is not suitable (you do not know the password), go to the following methods.
2.Use of parental controls to bypass password
Many users are unaware that the lock screen password and parental control password are often synchronized in MIUI TV. If you forget the primary password, but remember the parental control code (or it is not installed), you can reset the lock through this menu.
How to do this:
- πΊ Go to Settings. β Parental control.
- π’ Enter the parental control code (by default, often 0000 or 1234).
- π In the Parental Controls menu, find the option to Reset the Screen Password or Lock Manage.
- ποΈ Follow the instructions on the screen to delete the current password.
π‘ Useful life hack: On Xiaomi TVs 2020-2023 release (for example, Mi) TV Q1E) If you enter a wrong password three times, the system can suggest resetting it through Mi Account, which makes it easier if the TV is linked to your account.
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If you donβt remember the parental control code, try the standard combinations: 0000, 1111, 1234 or the last 4 digits of the phone number associated with the Mi Account.
3. Reset password through Xiaomi account (Mi Account)
If your TV is linked to your Mi Account, you can reset your password remotely via a web interface or mobile app, which works even if you don't remember your current screen password.
Conditions for this method:
- π± TV connected to the Internet (via Wi-Fi or cable).
- π The device is tied to your Mi Account (check in Settings) β Account).
- π§ You have access to an email or phone linked to your account.
Step-by-step:
- On your computer or smartphone, open account.xiaomi.com and log in.
- Go to the Devices section β Device management.
- Find your TV (such as Mi TV 5 Pro) in the list and select Delete your screen password.
- Confirm the action via SMS or email.
- Restart the TV and the password will be reset.
β οΈ Note: If the TV was bought from hand and tied to someone else's account, this method will not work.In this case, contact the seller to untie the device or use a hardware reset (section 5).
What if the TV is not tied to your Mi Account?
4. Hardware reset through buttons on the body
If the software methods didnβt work, you can perform a hard reset through physical buttons on the TV, which deletes all data, including installed apps, Wi-Fi settings and associated accounts, but is guaranteed to remove the password.
Preparation:
- π Turn off the TV from the socket.
- π Find the Reset button (usually located on the back near the ports) HDMI or under the Mi logo).
- π If there is no Reset button, use the Power button combination. + Volume Down (see table below).
Resetting instructions:
- Press and hold the Reset button (or a combination of buttons).
- Without releasing the button, connect the TV to the network.
- Hold the button for another 10-15 seconds until the Mi logo or recovery menu appears on the screen.
- Release the button and wait for the reset to be completed (the TV will reboot 1-2 times).
π Location of reset buttons on popular models:
| Model TV set | Reset button | Alternative combination |
|---|---|---|
| Mi TV 4A/4S/4X | Reset button on the back (near the AV-port) | Power + Volume Down (hold 12 seconds) |
| Mi TV 5/5X/5 Pro | There is no physical button. | Power + Volume Down + Volume Up (15 seconds) |
| Redmi Smart TV X50/X55 | Micro-button under the Redmi logo | Power + Home (hold 10 seconds) |
| Mi TV Q1/Q2 | Reset button in the compartment for mounting on the wall | Only through the service menu (section 5) |
β οΈ Attention: On Mi TVs TV Q-series and Mi TV 6 hardware reset may block access to service functions (e.g. screen calibration) in which case firmware will be required through USB.
Disable all external devices (configures, sound panels)
Record the current image/sound settings (if you remember)
Prepare a remote or mouse for navigation after reset
Make sure the TV is charged (for battery-powered models, such as the Mi TV Stick)
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5. Reset via engineering menu (for advanced users)
If standard methods fail, you can use the hidden service menu (Service Menu), which is suitable for Android TV models and requires caution β incorrect actions can lead to loss of warranty or damage to the firmware.
How to open the engineering menu:
- Turn on the TV and go to the main screen.
- On the remote control, quickly press the sequence: Back β Back up. β Menus. β Back up. β Back up. β Menu (for some models works back) β Home. β Back up. β Home. β Back up).
- If the combination works, the Factory Menu or Engineer Mode menu will open.
Further action:
- π§ Find the Reset or Clear Data section (the name may be different).
- π Select Factory Reset or Wipe Data.
- π Confirm the reset (TV will reboot).
Important: On Xiaomi TVs 2022-2026 release, the engineering menu can be blocked by the manufacturer's password. Standard codes: 3308, 6532 or 9876.
β οΈ Note: After resetting through the engineering menu, you may need to re-activate the TV through Mi Account. If the device was purchased abroad (for example, the global version for China), you may need to change the region in the settings.
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The engineering menu is a powerful tool, but it's dangerous. Don't change the settings unless you're sure they're there. For example, if you don't set up Backlight or Panel Settings correctly, you can disable the matrix.
6. Alternative methods: firmware via USB and access to the service
If none of the above methods worked, there are two options:
- Firmware via USB β suitable for experienced users who are willing to risk firmware.
- Contacting the service center is a guaranteed, but paid way.
Firmware via USB:
- π Download the official firmware for your model from Xiaomi support site.
- π Rename the firmware file to update.zip And put it in the root. USB-storage device (format) FAT32).
- π Connect the flash drive to the TV and pinch the Power combination + Volume Down when enabled.
- π In the Restore Menu, select Apply update from USB.
β οΈ Attention: The wrong firmware can turn a TV into a brick. If you are not sure of your skills, you should contact the service. The average cost of resetting a password in official Xiaomi service centers is 1,500-3,000 rubles (2026).
When to choose a service center:
- π οΈ TV for warranty (self-dumping can cancel it).
- π The device is locked at the bootloader level (the inscription Device is locked appears).
- π After a failed reset, the TV does not turn on or the indicator flashes.
7.How to avoid password problems in the future
To avoid getting blocked again, follow these tips:
- π Use Mi Account to sync your settings β it will make it easier to restore access.
- π Write your passwords to a secure location (e.g., Xiaomi Cloud password manager).
- π¨βπ©βπ§βπ¦ Set up a guest mode for family members (Settings) β Account. β Guest access).
- π Regularly update the firmware in new versions MIUI TV Added password recovery functions.
π‘ Useful tip: On Xiaomi TVs with Google TV (Like Mi. TV 6) you can use voice assistant to unlock. Say, "OK Google, unlock the TV" - the system will offer alternative ways of signing in (if you have a Google account attached).
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The most reliable way to protect yourself is by binding to Mi Account, and even after a hard reset, you can restore access through the web interface without losing data.