The forgotten Mi Account password on Xiaomiβs smartphone is one of the most common problems among brand users. Without access to the account, you wonβt be able to use key features like data synchronization, cloud storage, and in some cases even unlock the device after resetting, which is complicated by Xiaomiβs active fight against phone theft, so standard bypass methods (like resetting via Recovery) often donβt work.
In this article, we will discuss all the current ways to reset Mi accounts, from official (through password support and recovery) to technical (unlock via EDL or Fastboot). It is important to understand that some methods require special knowledge and can lead to complete data loss or locking the device at the hardware level, we will describe the risks of each option in detail and give recommendations on how to minimize the consequences.
Why Mi Accounts Are Blocking Your Phone and Can You Bypass It?
Xiaomiβs Mi Account Lock (or FRP Lock β Factory Reset Protection) system was introduced to protect users from data theft, and once you reset or flash it, the device requires you to enter the username and password from the associated account, even if:
- π± You bought your phone with your hands and the previous owner didnβt untie your account.
- π You reset your settings, but forgot your password.
- π§ You have reflashed the device via Fastboot or Recovery.
This protection can only be circumvented legally through official channels (password recovery or support), and all other methods (such as firmware via EDL or paid services) violate Xiaomiβs terms of use and can:
- π« Bring to lockdown IMEI (The phone will be a brick").
- π Deprive warranties (if the device is guaranteed).
- π» Damage system files (the risk of bootloop β endless download).
β οΈ Warning: If you bought your phone with your hands and canβt contact the previous owner, the only legal way to unlock it is to provide Xiaomi with a check to support you.
Method 1: Recover password through the official Mi website
The safest and most recommended method is to restore access through account.xiaomi.com, which works if:
- π§ You have access to an email or phone number linked to your account.
- π Remember the control questions (if they were asked).
- π± The device is not locked after reset (you can log in to the settings).
Step-by-step:
- Choose a Recovery Method: π§ Email β the mail will come link for resetting. π SMS β The phone will receive a confirmation code.
Follow the instructions on the screen to create a new password.
If you donβt remember the login, try:
- π Check your mailboxes for no-reply emails@xiaomi.com.
- π± On another Xiaomi device (if any) go to Settings β Mi Account β there will be a linked email.
β οΈ Warning: If you're trying to recover your password, if you ask for an old password and you don't remember it, it won't work.
βοΈ What to check before restoring your password
Method 2: Unlock with Xiaomi support (for confirmed owners)
If password recovery didn't work, but you have documents on your phone (check, warranty card, box with IMEI), you can contact official support.
- π Owners who forgot their password.
- π Buyers of used phones (if there is evidence of purchase).
How to apply:
- Go to the support page: mi.com/global/support.
- Select the Mi Account section β Unlock Mi Account.
- Fill out the form by specifying: IMEI phone (can be found on the box or via *#06#), Serial number (on the box or under the battery if removable), Purchase data (date, store, check).
Attach scans/photos of documents.
Wait for a response (usually 3-7 days).
| Type of document | Whether support is accepted | Notes |
|---|---|---|
| Check from the official store | β Yes. | The best option is to confirm the legality of the purchase. |
| Guarantee pass | β Yes. | Must be filled with IMEI and store seal. |
| Photo box with IMEI | β οΈ Sometimes. | Only if the box is intact and the IMEI matches. |
| Screenshot of payment (for example, from AliExpress) | β No. | Support requires original documents. |
If the phone is hand-built but the previous owner is willing to help, they can:
- π§ Send you a letter confirming the transfer of ownership (with the indication) IMEI).
- π Independently untie the account through Settings β Mi Account. β Get out (unless the phone is locked).
π‘
If Xiaomi's support is down, try tweeting Xiaomi or the Mi Community forum detailing the situation, which sometimes speeds up the process.
Method 3: Reset Mi Account via Fastboot (for advanced users)
If the official methods didnβt work, you can try to delete your Mi Account via Fastboot mode, which is suitable for Qualcomm processor devices (e.g. Redmi Note 10 Pro, POCO X3 Pro) and requires:
- π₯οΈ Computer with drivers installed ADB/Fastboot.
- π USB-cable (preferably original).
- π₯ A special script or utility (e.g. Mi Flash Unlock).
Step-by-step:
- Download and install Platform Tools (includes fastboot).
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect the device to the PC and check the connection command: fastboot devices (serial number should be displayed).
- Download the script to delete your Mi Account (e.g., with XDA Developers) and run it.
- Follow the script instructions (usually you need to enter the command fastboot oem). clean_all or similar).
Risks of the method:
- π΄ Locking the bootloader - after resetting the phone may not turn on.
- π΄ Data loss β all files will be deleted.
- π΄ The risk of a brick β if you interrupt the process or use an inappropriate script.
β οΈ Note: On devices with a Mediatek processor (e.g. Redmi) 9A, POCO M3) They need access to Meta Mode or firmware through the SP Flash Tool.
What if the phone doesnβt turn on after Fastboot?
Method 4: Unlocking through EDL (for power users)
Emergency Download Mode (EDL) is an emergency firmware mode that allows you to bypass the lock Mi Account at the level of iron. It works on most Xiaomi devices, but requires:
- π§ Authorized EDL-cable (or short circuit of contacts on the board).
- π» Mi Flash Pro or QFil (for Qualcomm).
- π Official firmware for your model.
How it works:
- Put the phone in mode. EDL: π Connect. EDL-cable (or close test points on the board). π± The device must be defined in the Device Manager as Qualcomm HS-USB QDLoader 9008.
Mi Flash Pro
Refresh
Clean All
Warnings:
- π¨ Without an authorized cable (or knowledge of points to close) enter the EDL impossible.
- π¨ Firmware through EDL Resets all data without recovery.
- π¨ On new models (for example, Xiaomi 13, Redmi Note 12) EDL locked at the loader level.
Where to find it. EDL-cable:
- π Buy on AliExpress (look for "Xiaomi") EDL Cable").
- π§ Do it yourself (needs to do it yourself). USB-300 kΞ© cable and resistor).
- πΌ Contact a service center (many workshops provide this service).
π‘
EDL is the most reliable way to unlock, but it's also the riskiest way, and if you don't have experience with a soldering iron or firmware, you should consult a specialist.
Method 5: Use of paid services (risks and alternatives)
There are many offers on the Internet for "unlocking your Mi Account in 5 minutes," most of which are scams, but there are also legal services that work through:
- π Xiaomi Official Partners (Access to Account Base).
- π§ Certified workshops (use of the EDL Fastboot with licensed tools).
How to choose a reliable service:
- π Check reviews on independent sites (for example, Otzovic, 2GIS).
- π¬ Ask them what method they use (if they say βsecret softwareβ β itβs suspicious).
- π° Compare prices: the average cost of unlocking is 1000-3,000 rubles.
Popular services (according to user reviews):
| Service | Method | Cost (ruble) | Risks. |
|---|---|---|---|
| MiUnlock.ru | Official appeal in support | Free (if you have documents) | Long process (up to 7 days) |
| GSMLiberty | EDL/Fastboot | 1500β2500 | Requires the phone to be sent |
| UnlockJunky | Remote unlocking (by IMEI) | 2000β3500 | High risk of fraud |
β οΈ Warning: Never send money for unlocking before you get a result. Fraudsters often ask for payment "for checking" IMEI" License Activationβ is 100% Liar.
What to do if nothing helps: extreme measures
If all methods are exhausted, radical options remain:
- π Sell the phone for spare parts - working modules (screen, camera, battery) can be sold profitably.
- π± Use as a media player β some features (e.g., watching videos) can work without an account.
- π§ Flash it to custom firmware (like LineageOS), but this will turn off the communication module and camera on most models.
Before you give up, check:
- π Do you have any old backups (for example, on Google Drive or on another device).
- π§ Does Xiaomi send you an email with instructions (sometimes support is delayed).
- π€ Does the previous owner (if the used phone) agree to help with unlocking.
π‘
If you decide to sell a locked phone, honestly indicate in the ad the problem with the Mi Account, this will save time and avoid conflicts with the buyer.