Why Xiaomi Vacuum Cleaner Reset May Be Needed and When It Really Is Needed
Xiaomi's robot vacuum cleaners are smart devices that accumulate data about your home, cleaning habits, and even work mistakes over time. But what if the vacuum cleaner starts to behave strangely: loses contact with the application, does not remember the map, constantly gives out errors or refuses to turn on? In 80% of these cases, a complete resetting procedure that returns the device to a "clean" state, as after buying.
But resetting is not always a panacea, for example, if the problem is mechanical failures (wear-out brushes, clogged filters or a faulty battery), then even after resetting, errors will remain, so before you start the procedure, it is important to understand whether your situation is related to software failures or hardware failures.
In this article you will find:
- π Signs for which reset is really necessary (and when - useless).
- π± Step-by-step instructions for all Xiaomi vacuum cleaners models (from Mi Robot Vacuum to Dreame Bot).
- β οΈ Dangerous mistakes that may occur during resetting and how to avoid them.
- π§ What to do if the vacuum cleaner is not discharged in standard ways.
What models of vacuum cleaners Xiaomi support resetting settings
Almost all Xiaomi robot vacuum cleaners (including Dreame and Viomi) have a reset function, but the way the procedure is performed may vary depending on the generation of the device and the firmware version.
| Model vacuum cleaner | Supports soft reset (via app) | Supports hard reset (buttons) | Features |
|---|---|---|---|
| Xiaomi Mi Robot Vacuum 1/1S | β Yes. | β Yes. | Requires Home + Spot button to be held for 5 seconds |
| Xiaomi Mi Robot Vacuum-Mop 2 Lite | β Yes. | β No, only through Mi Home) | Reset via Settings β Reset in the application |
| Dreame Bot D9/L10/Z10 Pro | β Yes. | β Yeah (holding Power 10 sec) | After reset, re-binding to Wi-Fi is required |
| Viomi V2/V3 | β No. | β Yes (Reset button under the lid) | No reset support via the Mi Home app |
| Xiaomi Robot Vacuum X10+/S10 | β Yes. | β Yes (power combination) + Home) | After the dumping, the map of the house and the history of cleaning are erased |
If your model is not in the table, donβt worry: most Xiaomi vacuum cleaners use universal button combinations for hard reset. The main thing is to know where the reset button is (usually it is hidden under the top cover or combined with the power button).
Soft reset vs Hard reset: which reset to choose and what is the difference
Before you start the procedure, you need to understand what type of reset you need:
- π Soft reset: Software reset via Mi Home or Dreame. Removes cleaning settings, maps and history, but saves firmware and basic parameters (such as the interface language) Suitable if the vacuum cleaner is buggy, but switches on and connects to the application.
- π§ Hard reset: Complete hardware reset through buttons on the case, returns the device to factory status, including firmware, used if the vacuum cleaner does not respond to commands, does not connect to Wi-Fi, or produces critical errors (e.g., Error 10 or Error 14).
When to choose a soft reset:
- π± The vacuum cleaner connects to the application but does not save the card.
- πΊοΈ Robots βforgetβ routes or constantly recalculate the room.
- βοΈ Cleaning settings (power, schedule) are reset by themselves.
When you need a hard reset:
- π« The vacuum cleaner does not turn on or hovers on the Xiaomi logo.
- πΆ It does not connect to Wi-Fi despite the correct password.
- β System-related errors (Error 5, Error 9).
- π After a failed firmware update.
π‘
Hard reset erases ALL data, including the binding to the Mi Home account. After the procedure, the vacuum cleaner will have to be configured from scratch as new!
If you are not sure what reset you need, start with soft reset β it is less radical and does not require reconfiguration of Wi-Fi.
Step-by-step: how to make a soft reset through the Mi Home app
This method is suitable for most Xiaomi Mi Robot and Dreame Bot models, if the vacuum cleaner is connected to the application.
βοΈ Preparing for soft reset
Instructions:
- Open the Mi Home app (or Dreame for the respective models).
- Select your vacuum cleaner from the list of devices.
- Go to Settings (cog in the upper right corner).
- Scroll down and find Reset to factory settings.
- Confirm the action - the vacuum cleaner will restart and return to the factory settings.
After discharge:
- π The map of the house will be removed (you will have to retrain the robot).
- β° Cleaning schedule settings will reset.
- π Voice prompts will return to standard.
π‘
If the app does not have the option βReset settingsβ, try to update Mi Home to the latest version or reconnect the vacuum cleaner to your account.
What if soft reset didn't help? Go to hard reset, the instructions in the next section.
Hard reset vacuum cleaner Xiaomi: a universal way for all models
Hardware reset is a "heavy artillery" that helps even when the vacuum cleaner doesn't respond to commands, and it's important that after a hard reset, the device will break the connection to the Mi Home account and have to reconfigure it, just like after you buy it.
Universal instructions for most models:
- Turn off the vacuum cleaner (if it is on).
- Find the reset button: On Mi Robot Vacuum 1/1S, hold Home + Spot for 5-7 seconds; on Dreame Bot D9/L10, press the Power button for 10 seconds; on Viomi V2/V3, there is a separate Reset button under the cover.
Wait for the beep or flash of the indicator (usually blue or white).
Release the buttons β the vacuum cleaner will start restarting (can last up to 2 minutes).
Signs of successful discharge:
- π The vacuum cleaner will emit a long beep.
- π‘ The indicator flashes green or blue.
- π± In the Mi Home app, the device will appear as new (re-association will be required).
What to do if the vacuum cleaner is not discharged?
β οΈ Note: On Xiaomi Mi Robot Vacuum-Mop 2 Pro and later hard reset models, you can block access to certain features (such as cleaning zoning) before you update your firmware!
Frequent Resetting Mistakes and How to Avoid Them
Even a simple procedure like resetting can go wrong, and here are some of the most common mistakes and ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| The vacuum cleaner does not respond to button retention | Battery discharged or buttons stuck | Charge the device for 1-2 hours, try again. If it doesn't work, disassemble the case and check the buttons. |
| After reset, it does not connect to Wi-Fi. | Reset returned firmware to the old version with bugs | Update the firmware through Mi Home manually (download the file from the official website) |
| The "Settings Reset" item does not appear in the annex | Older version of Mi Home or regional restrictions | Update the app, change region to "China" in your account settings |
| Vacuum cleaner gives out Error 14 after reset | Firmware damaged or memory defective | Try reflashing the device via ADB or contact the service |
If the vacuum cleaner started to behave even stranger after the dump (for example, it doesnβt drive in a straight line or does not respond to the remote), it was probably not the settings that were the problem, but the hardware, in which case only the diagnostics at the service center will help.
β οΈ Attention: On Dreame Bot models Z10 Pro and Xiaomi S10 After hard reset, you may need to recalibrate the sensors. To do this, place the vacuum cleaner on a flat surface and hold the Power button for 3 seconds - the robot will perform self-diagnosis.
What to do after resetting: setting up the vacuum cleaner from scratch
After a successful reset (especially hard reset), the Xiaomi vacuum cleaner will become a βclean slateβ.
- Connect to Wi-Fi: πΆ Go to Mi Home, click Add Device β Vacuum cleaner. π Hold the Wi-Fi button on the vacuum cleaner for 3 seconds (until the beep). π± Select your network and enter your password.
Update firmware:
Go to Settings β Software Update and install the latest version. This will fix the bugs associated with the reset.
Retrain the map:
Run the cleaning in Map mode, and the robot will drive around the house and save the plan.
Set up a schedule and zones:
Return the previous power settings, cleaning schedule and forbidden areas (if any).
Tips for quick setup:
- π² Save screenshots of the previous settings in the phone - it is easier to restore them after resetting.
- π If the vacuum cleaner after the reset became worse to build a map, try calibrating the compass: place it on the floor and spin around its axis (the robot must issue a confirmation sound).
- π‘ For a stable Wi-Fi connection, use a 2.4 GHz network (Xiaomi vacuum cleaners do not support 5 GHz).
Alternative ways to solve problems without resetting
If the vacuum cleaner is glitchy but you donβt want to lose settings, try these methods before resetting:
- π Reboot: Turn off the vacuum cleaner with the Power button, wait 1 minute and turn it on again.This helps with temporary crashes.
- π± Reconnect to the app: Remove the vacuum cleaner from the Mi Home and add again (no reset).
- π§ Cache Cleanup: In the vacuum cleaner settings in the app, find Clear the card cache (relevant for Dreame Bot).
- πΆ Change server: In Mi Home, change region to China or Europe β sometimes it solves connection problems.
When the dumping doesn't help:
- π If the vacuum cleaner does not hold the charge (quickly discharges) - a problem in the battery.
- ποΈ If the robot does not travel in a straight line or spins in place β sensors or motors are faulty.
- π« If the vacuum cleaner does not turn on even after hard reset - a breakdown of the control board is possible.
In these cases, the reset is useless - you need a diagnosis in the service.