Reset Xiaomi Redmi Pro to factory settings: detailed guide

Resetting the Xiaomi Redmi Pro to factory settings is a radical but sometimes necessary step to solve system problems. Perhaps your smartphone started to brake after the MIUI update, contracted a virus or simply requires a clean start before selling. In this article, we will discuss all the official ways of resetting, including hidden nuances that the manufacturer does not always mention in the documentation.

The reset procedure deletes all user data, including photos, contacts and installed apps. However, many forget that even after a reset, there may be traces of a Mi Account on the device if it is not untie in advance. This is especially critical when selling a phone - a new owner may face activation blocking. We will tell you how to avoid such situations and prepare for the reset correctly.

Unlike Xiaomi’s newer models, the Redmi Pro (released in 2016) has unique reset features, such as the lack of a “Reset via Mi Cloud” option in some MIUI versions, and the Fastboot mode requires special drivers, details that are often overlooked in generic instructions, leading to errors like a logo hover or cyclic reboot.

If you've never done a Recovery or Fastboot reset before, don't worry, we'll go through each step in detail with illustrative examples, and for experienced users, we've prepared advanced tips, such as how to bypass FRP (Factory Reset Protection) lock after a reset.

1.Resetting preparation: what to do before the start

The first rule of a successful reset is to save important data, and even if you plan to reset your phone because of viruses, copy your photos, videos, and documents to your computer or the cloud first. MIUI:

• 📁 Backup in Mi Cloud: Go to Settings → Xiaomi account → Mi Cloud → Backup. Select data categories (contacts, notes, SMS) and click "Create a backup." Note that the free account only provides 5GB of space.
• 💻 Copying on PC through USB: Connect your phone to your computer in File Transfer mode (MTP). Copy the folders. DCIM (Photo/video, Downloads and Documents on hard disk.
• 🔄 Export of settings: in Settings → System system → Backup can save Wi-Fi settings, wallpaper and application settings to a file on internal memory.

Pay special attention to linked accounts, and if you forget your Mi Account password, after resetting, your phone may require you to enter your credentials to unlock it, to avoid this:

1. Open Settings → Xiaomi account.
2. Click on your profile icon and select “Exit”.
3. Confirm the exit – this will untie the account from the device.

⚠️ Note: If you sell a phone, don’t just log out of your account, delete it completely through Settings. → Xiaomi account → Delete your account, otherwise the new owner can restore access to your data through the "Find your device" function".

It is equally important to charge the battery to at least 50%. Recovery or Fastboot resets can take up to 15-20 minutes, and if the phone runs out in the process, it will cause permanent damage to system files. Also make sure you have a stable Wi-Fi connection (if you plan to reset via the cloud) or a USB cable to connect to your PC.

2. Method 1: Reset via the settings menu (the easiest)

This method is suitable if the phone turns on and responds to touch, and if you remember a pattern lock or a key. PIN-The main advantage is that you don't need a computer or any special knowledge:

1. Open Settings (the gear icon on the main screen).
2. Go to About Phone (some versions of MIUI call it About Device).
3. Choose Resetting (or Resetting and Resetting).
4. Slip on Reset settings (not to be confused with Network Resets).
5. The system will tell you what to reset. Tick it. Delete all data.
6. Enter the password/pattern lock for confirmation.
7. Click Reset and wait until the process is complete (usually takes 5-10 minutes).

Once you reboot, the phone will return to the boxy state, all you have to do is go through the initial setup, select a language, and connect to Wi-Fi.

⚠️ Warning: If after resetting the phone requires the username and password from Mi Account, which you did not untie in advance, do not try to guess the data. After 5 unsuccessful attempts, the device will lock for 24 hours.

This is a good way to do it for 90 percent of users, but what if the phone doesn't turn on or is stuck on the logo? Then you have to use alternative methods, which we'll talk about later.

Charge your phone to at least 50%

Download the archive with firmware (if you plan to re-flash)

Prepare. OTG-cable (for some models)

Make sure the volume and power buttons work-->

3. Method 2: Reset via Recovery Mode (if the phone is not turned on)

If the Xiaomi Redmi Pro doesn’t respond to touch, freezes on the screensaver or reboots cyclically, resetting through Recovery will help.This method does not require a computer, but you will need to follow the instructions accurately.

To enter Recovery:

1. Turn off the phone (if it freezes, press the power button for 10-15 seconds).
2. Press the power button and the volume button at the same time.
3. Hold them until the Mi logo appears (usually 5-10 seconds).
4. Release the buttons and you will see the Recovery menu in English or Chinese.

In the Recovery menu, you can control the volume button (move) and the power button (select).

1. Select Wipe Data (or Clear Data in Chinese version).
2. Confirm the action by selecting Wipe All Data.
3. Wait until the process is complete (the screen will display the inscription Data wipe complete).
4. Go back to the main menu and select Reboot → Reboot to System.

If the phone doesn't turn on or gives an error after the reset, the firmware may be damaged, in which case only flashing through Fastboot (more on this in the next section) will help.

Method 3: Reset via Fastboot (for power users)

Fastboot is the most reliable method, but it requires a computer and minimal command line knowledge.

• 🔧 Phone is not included in Recovery.
• 📱 You need to reflash the device after a failed update.
• 🔒 You need to unlock the bootloader (Bootloader).

First, prepare everything you need:

1. Download and install Platform Tools (includes fastboot and adb).
2. Install drivers for Xiaomi Redmi Pro (you can download from the official website).
3. Download the stock firmware for your model (for example, latte_global_images_... global version).

Now switch your phone to Fastboot mode:

1. Turn off the device.
2. Press the power button + volume reduction before the screensaver with a hare in a hat-eared (Fastboot logo).
3. Connect your phone to your PC via USB.

Open the command prompt (cmd) in the folder with Platform Tools and execute commands in order:

fastboot devices

(Your device serial number should be displayed. If not, check the drivers.)

fastboot oem edl

(This command puts the phone into the EDL mode required for firmware. Some models may require unlocking the bootloader.)

fastboot flash all [name file firmware.zip]

(Replace [name file firmware.zip] with the real name of the downloaded file.)

The firmware process will take 10-15 minutes.

fastboot reboot

The phone will reboot with clean firmware, and if you see the MIUI logo and the setup process, it went well.

⚠️ Note: On some versions of the Redmi Pro, the fastboot oem edl command may not work due to a blocked bootloader.In this case, you will need official unlocking via the Mi Unlock Tool. Note that Xiaomi only allows unlocking once every 30 days for a single account.

fastboot flash boot boot.img

(file boot.img You can get it out of the firmware archive).-->

5. Frequent mistakes and how to avoid them

Even with accurate follow-up, users often face problems, and consider the most common mistakes and ways to solve them:

• 🔴 "Cannot receive hello packet" error: occurs when connecting via Fastboot. USB-cable, no drivers or incompatible version of Platform Tools Solution: Try another cable, update drivers and use the original tools from Google.
• 🔴 The phone is stuck on the logo after reset: usually associated with damage to the system partition, help re-routing through Fastboot or installing custom Recovery (for example, TWRP).
• 🔴 The sensor doesn't work after it's reset, and if the sensor doesn't respond, it might have calibrated. Try resetting again or flashing the original firmware.
• 🔴 Requires a password from Mi Account after reset: this FRP-If you don't remember your account details, the only official way is to contact the service center with proof of purchase.

The problem with the black screen after reset is particularly noteworthy, and if the phone vibrates when you press the buttons, but the screen remains off, the reason may be:

• Damaged display plume (hardware malfunction).
• Flying driver of the graphics processor (will help flashing).
• Discharged battery (even if before the reset the charge was 50%, sometimes the power controller fails).

In such cases, try to connect your phone to charge for 30-60 minutes, and then reset again. If the screen does not turn on, this is an occasion to contact the service.

💡

If the phone doesn't turn on after reset, never try to disassemble it yourself without experience.In 80% of cases, the problem is solved software, and only a specialist can diagnose a faulty plume or battery.

6.What to do after resetting: initial setup

After a successful reset, the Xiaomi Redmi Pro will launch in initial setup mode.

1. Choose a language (we recommend Russian or English).
2. Connect to a Wi-Fi network. If the network is not determined, check if the Wi-Fi module is on in the settings.
3. At the stage of signing in to your Mi Account, click “Skip” (if you do not plan to use Xiaomi services).
4. Restore the data from the backup (if you created it in advance).
5. Update the system: go to Settings → About Phone → System Update.

If you sell a phone, don't restore your data or log in to your accounts, just do the basic setup (language selection, Wi-Fi connection) and transfer the device to the new owner.

After discharge, it is recommended:

• 🛡️ Install an antivirus (such as Dr.Web or Kaspersky) to check the system’s cleanliness.
• 🔄 Update all apps through Google Play Market.
• 📱 Disable unnecessary system applications (e.g. Mi Video, Mi Music) if not in use.

If the phone is reset due to brakes, after a clean installation of MIUI, check its performance.

1. Open Settings → About Phone → MIUI version and tap 7 times on the build number to activate Developer Mode.
2. Back to Settings → Additionally. → For developers.
3. Activate the option Do not save actions (reduces the background activity of applications).
4. Turn off animation: Set the window animation scale, transition animation scale and animator duration to 0.5x or turn off completely.

7. Alternative methods of discharge (for specific cases)

Sometimes standard reset methods don't work. Consider some rare but useful methods:

Reset via ADB (if USB debugging is enabled):

If the phone has previously been activated debugging via USB, you can reset via the computer:

adb shell


recovery --wipe_data

Reset via Mi Cloud (if the phone is lost or stolen):

If you have a Mi Account tied and the “Find Device” function is enabled, you can remotely reset your phone:

1. Go to i.mi.com and log in to your account.
2. Select your Redmi Pro from the list of devices.
3. Click "Erase Data" and confirm the action.

Note that this method only works when connecting your phone to the Internet.

Installation of custom Recovery (TWRP):

If the stock Recovery is damaged, you can install an alternative, for example, TWRP. This will not only reset the settings, but also flash custom firmware.

1. Download the TWRP image for Redmi Pro (model latte) from twrp.me.
2. Transfer the phone to Fastboot.
3. Run the command: fastboot flash recovery twrp-3.x.x-x-latte.img
4. Reboot in Recovery with the command: fastboot boot twrp-3.x.x-x-latte.img
5. From the TWRP menu, select Wipe → Format Data and confirm the reset.

⚠️ Attention: Installation TWRP In addition, some banking applications (such as Sberbank Online) refuse to work on devices with unlocked bootloader.

FAQ: Answers to Frequent Questions