Xiaomi wireless headphone problems often come on suddenly and put the user at a loss. The device may stop seeing the phone, the sound starts to break, or one of the headphones simply refuses to work. In this situation, the only right solution is to completely return to the factory settings, which allows you to eliminate software failures and restore the correct operation of the gadget.
The Redmi AirDots reset process does not require a computer connection or special skills, all of which are performed directly on the headphones themselves and in the Bluetooth menu of your smartphone. It's important to understand that resetting removes the entire history of previous connections, so you'll have to re-pair after the procedure. TWS-model.
Before you take any drastic action, you need to make sure that the problem is software failure, not a dead battery. If your headphones just don't turn on, they may not be powered enough. But if the lights are on but there's no connection, resetting is a panacea. Let's go through all the steps in detail.
Preparation of the device for discharge
The first step before any manipulation is to properly prepare the equipment, you need to make sure that the charging case and the headphones themselves are sufficiently charged, even if the device is unstable, low energy levels can interrupt the reset process or lead to incorrect execution of commands. Put the headphones in the case for 10-15 minutes if in doubt.
The next important step is to remove the old profile from the smartphone memory, which is critical, because resetting the headphones does not automatically remove them from the list of previously used devices on the phone, and if you ignore this step, the phone may try to connect to old, already outdated encryption keys, which will lead to an error.
- 📱 Open Bluetooth settings on your smartphone.
- 🔍 Find Redmi AirDots (or Mi True Wireless Earbuds Basic).
- 🗑️ Click the “Forget device” button or gear icon next to the name, then select “Disable».
- 📵 Turn off Bluetooth on your phone completely to avoid automatic search during setup.
⚠️ Warning: Do not attempt to reset if the headphones are connected to another device at this point.
Once you've cleared the pairing list, you can move on to physical interaction with the gadget. Make sure the touchpads on the headphones are clean and dry, because that's where the controls will be made. Fat marks or moisture can interfere with long press recognition.
Resetting method through sensor control
The most common way to return to factory settings for Redmi AirDots and AirDots 2 involves touch panels. This method is universal and does not require finding hidden buttons on the body. The algorithm of actions is simple enough, but requires accurate timing. A sequence error can lead to the headphones simply go into pairing mode, rather than reset.
First, remove both earbuds from the charge case. They should automatically turn on, as the flashing indicator signals. If the indicators are not on, try touching the touch zone to activate them manually. Now you need to turn off both earbuds. To do this, press the touchpads on both devices simultaneously and hold for about 5-7 seconds until the indicators go out.
☑️ Pre-reset check
Now, the most critical moment is, while you're keeping your headphones on, you're going to hold the touchpads on both devices at the same time, and hold them for 20 seconds. Don't let your fingers go, even if you hear a beep or you see a flash. The first 5 seconds will be on, the next 10-15 will be in standby mode, and then you'll reset.
The indication of a successful reset is specific: the indicators should blink red twice at intervals of about one second. After double blinking with red light, you can release the panels. The headphones will automatically go into pairing mode, as confirmed by the rapid white flashing of the indicators.
What to do if the red flashing does not appear?
Resetting with a physical button on the case
Some modifications, such as the Redmi AirDots 3 or Mi True Wireless Earbuds Basic 2, can have a physical button on the case of the charging case. Having such a button greatly simplifies the procedure and makes it more reliable, eliminating errors in synchronizing the presses on the sensors. This method is also suitable if the touch control on the headphones themselves is not working correctly.
The location of the button can vary, in some models it is on the back of the case, in others it is inside, between the headphone compartments. To perform the reset, place both earphones inside the charging case, and the case cover can be left open to see the indication.
Press and hold the function button on the case for 10-15 seconds. The indicator on the front panel of the case should start flashing white, and then, after releasing the button, often blink, signaling the transition to search mode. Some versions of the firmware require to hold the button until the indicator flashes red to completely reset.
| Model headphones | Type of management | Retention time | Indication of success |
|---|---|---|---|
| Redmi AirDots | Touch-sensitive | 20 seconds. | Double red flashing |
| Redmi AirDots 2 | Touch-sensitive | 20 seconds. | Double red flashing |
| AirDots 3 / Pro | The button on the case | 10-15 seconds | Fast white flashing |
| Mi True Wireless | Touch/Button | 15-20 seconds | Sound signal + light |
After you do the manipulation, make sure to remove the headphones from the case, they should automatically turn on and start searching for each other to synchronize the left and right channels, this process takes from 5 to 10 seconds. Only after one of the indicators goes out (or starts flashing less often), you can turn on Bluetooth on the phone.
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If you have a model without a button on the case but with a button inside, use a thin object, such as a toothpick, so as not to damage the finger-pressing mechanism.
Synchronization of left and right headphone
A common problem after reset is to desynchronize the channels, so the user can hear sound in only one ear, or different compositions play in the left and right ears, which means that the headphones are not connected to each other, but are operating in mono-device mode, and this can be corrected by forced re-synchronization.
Put both headphones back in the charge case and close the lid. Wait 5-10 seconds for them to go into charging mode and turn off. Then remove them simultaneously. Within the first seconds of retrieval, they should automatically find each other. If that doesn't happen, try the next method.
Turn off both earbuds (hold the sensor for 5 seconds). Then press 5 quick times in a row on the right earbud sensor and 5 times on the left-hand sensor. Then turn them off again and turn them on in the usual way. This "reboot" of the Bluetooth controller often helps to restore communication between modules.
⚠️ Warning: During synchronization, don't bring your headphones close to your phone. Keep them away from Bluetooth sources so they can connect to each other instead of your phone.
Successful synchronization is confirmed by the fact that the indicator on one of the headphones (usually right) goes out or flashes slowly, while the second continues to blink quickly, waiting for connection to the smartphone.
Solving typical problems after resetting
Even after doing all the steps correctly, nuances can arise: for example, the phone sees the device but does not connect, or writes “Pairing error.” In this case, try clearing the Bluetooth cache on your Android smartphone. To do this, go to Settings → Apps → Show system → Bluetooth → Memory → Clear the cache.
Another common problem is that there's a quiet sound or no sound in one of the channels, which may be because the volume of the headphones and the phone has become out of sync. Try to keep the volume on the phone to a minimum, then turn off the headphones. Turn them on again and gradually increase the volume.
- 🔋 Check the contacts in the case: if they are contaminated, the earphone may not charge and quickly discharge, simulating a failure.
- 📡 Distance: When you first connect after reset, you are no further than 1 meter from your phone.
- 🔄 Rebooting the phone: a banal, but effective method of updating the Bluetooth stack of the operating system.
If nothing helps, it may be the hardware that's the problem. However, before you bring the device into service, you should try a "deep reset." Leave the headphones in a case with the lid open on the charger for a few hours, then repeat the reset procedure. Sometimes this helps stabilize the power controller.
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The main reason for the failed reset is the late release of the buttons. Hold the sensors strictly until the moment of double red blinking, ignoring other sound signals.