How to completely reset Xiaomi Cloud (Mi Cloud) from your phone: 5 proven ways

Xiaomi Cloud (or Mi Cloud) is an integral part of Xiaomi’s ecosystem that syncs contacts, photos, notes, and even SMS between devices. However, sometimes users need to completely remove their account attachment — whether before selling a phone, because of sync failures, or for privacy reasons. Unlike standard log-out, resetting Mi Cloud involves removing all account data from the device and untying it from Xiaomi servers.

The problem is that the manufacturer does not provide an obvious “Delete Account” button in the settings. Moreover, on some models (especially with MIUI 14+) after resetting via Settings → Accounts can remain hidden binding to the device that blocks re-activation under the new profile. In this article, we will discuss all the current ways to completely reset Xiaomi Cloud, including bypassing locking through Mi Unlock and ADB, taking into account the features of the latest versions of MIUI and HyperOS.

Why you can’t just log out of your Mi Cloud account

Many users mistakenly believe that it is enough to click "Off" in the account settings, but this does not amount to a reset.

• 📱 Account data remains in the system (e.g., in the /data/system/users/0/accounts.db), This can lead to errors in re-authorization.
• 🔒 The hardware binding is maintained (IMEI The device remains in the Xiaomi database, which is why the new owner will not be able to activate the phone without the username of the previous user.
• ☁️ Cloud backups are not deleted – they need to be cleaned separately through the web version of i.mi.com.

In practice, this means that after a superficial “exit” you may encounter:

• 🚫 Block activation (if the phone was linked to an account with Find Device enabled).
• ⚠️ Error: “This device is already linked to another account” when you try to log in to a new profile.
• 🔄 Automatic recovery of old data after resetting to factory settings (unless synchronization is disabled).

⚠️ Note: On HyperOS devices (e.g. Xiaomi 14, Redmi Note 13 Pro)+) After resetting through settings, it may be necessary to further unlock the bootloader even if the phone was not online.This is due to Xiaomi's tightening security policy in 2026.

Method 1: Standard reset via settings (for non-locked devices)

If your phone is not locked (you know the username/password from Mi Cloud and you can log in), use this method. It is suitable for most models on MIUI 12-14 and HyperOS:

1. Open your Settings → Accounts → Mi Cloud
2. Click on your account, then select Delete Account (or “Go Out and Delete Data”).
3. Enter the password from Mi Cloud for confirmation.
4. Go to Settings → About Phone → Settings Reset → Delete all data and perform a full reset.

Once you reboot, the phone will be completely detached from your old account, but this method does not work if:

• 🔐 Device locked via Find Device (unlock required).
• 📵 The phone is not connected to the Internet (cannot confirm the deletion of the account).
• 🛠️ The phone was called Custom Recovery (for example, TWRP), What could damage your account system files.

Method 2: Reset via Mi Unlock Tool (for locked devices)

If the phone is blocked by Mi Cloud (after resetting, asks for an old username / password), you will need the official Mi Unlock Tool. This method works for most models, but has limitations:

Instructions for unlocking:

1. Download Mi Unlock Tool from the official website.
2. Sign in to the tool under the same account as on the phone.
3. Connect your phone in Fastboot mode (clip Volume Down + Power when the device is off).
4. Press Unlock and wait until the process is complete (it may take several days to wait).

⚠️ Note: On new models (Xiaomi 14 Ultra, Redmi) K70 Pro) Mi Unlock Tool may require confirmation via SMS to the attached number, even if the phone does not support SIM-In this case, alternative methods will have to be used (see Method 4).

Method 3: Delete your account via ADB (for power users)

If standard methods don’t work, you can delete your Mi Cloud account via Android Debug Bridge (ADB), which is suitable for devices with unlocked bootloader and USB debugging enabled.

Step-by-step:

1. Turn on Developer Mode (7 times click on the MIUI version in Settings → About Phone).
2. Activate Debugging by USB in Settings → Additional → For developers.
3. Connect your phone to your PC and execute commands: adb shell pm uninstall -k --user 0 com.miui.cloudservice pm uninstall -k --user 0 com.miui.cloudbackup pm clear com.xiaomi.account rm -rf /data/system/users/0/accounts.db
4. Reset the device.

After that:

• ✅ Mi Cloud account will be removed from the system.
• ⚠️ But, hardware tethering (IMEI) It can be saved on Xiaomi servers. Mi Unlock is required to completely reset.

Method 4: Bypassing locking through EDL Mode (for advanced)

If the phone is locked with a Mi Cloud account and does not respond to other methods, Emergency Download (EDL) mode remains. This method requires special equipment (Qualcomm HS-USB QDLoader 9008) and firmware through the Mi Flash Tool. The risk of "bricking" the device is 30-50%, so use it only as a last resort.

Instructions:

1. Download the firmware for your model from the Xiaomi Firmware Updater website.
2. Transfer the phone to EDL mode (usually by closing contacts on the board or via adb reboot edl command).
3. Connect the device to your PC and run through the Mi Flash Tool with the clean all and lock option.

⚠️ Note: On models with a MediaTek processor (e.g. Redmi) 10A, POCO M4 Pro regime EDL It's not available. It's used instead. BROM Mode, which requires an authorized MediaTek account (access cost – from the $200).

💡

Before running through EDL, check the processor model in the phone through the CPU-Z app. If the Snapdragon chipset, the chances of success are higher.

Method 5: Calling for Xiaomi Support (Official Method)

If all previous methods failed, you can try to officially remove the device’s binding through Xiaomi support.

• 📄 Devices purchased in official stores (there is a check).
• 🔄 Phones that cannot be unlocked through Mi Unlock due to the error "Too many attempts".
• 🛡️ A device with HyperOS, where the account lock is associated with hardware IMEI.

How to make a request:

1. Go to the Xiaomi account page and log in.
2. Choose Security → Device Management.
3. Find the locked device and press Unbind (if the option is active).
4. If there is no button, contact support via official chat by providing: IMEI device (to find out via *#06#). Check of purchase (or a photo of the box with the serial number). Passport photo (to confirm ownership).

The timeframe for reviewing a request is 3 to 14 days, and in 80% of cases Xiaomi is willing to meet the request if the phone is officially purchased, and for devices with gray supply chains (for example, those imported from China), the chances are lower.

💡

Officially unlocking through support is the only legal way to remove the IMEI link to your Xiaomi account without risking damage to your device.

Frequent mistakes and their solutions

When you reset Mi Cloud, users often face typical problems, and here are the most common ways to fix them:

If none of the methods worked, check:

• 🔌 bootloader status: Many commands are on a blocked Bootloader ADB not working.
• 📡 Firmware region: on Chinese versions MIUI (suffixed CN) Additional restrictions may apply.
• 🛠️ System File Integrity: If the phone was previously flashed by custom recovery, partition damage is possible /data.

FAQ: Answers to Frequent Questions