A forgotten password on a Xiaomi smartphone is a situation that thousands of users face every day. Unlike the iPhone, where unlocking requires contacting a service center, Xiaomi devices offer several ways to reset directly at home. However, not all methods are equally safe: some can lead to data loss, others to lock your Mi Account.
In this article, we will discuss 5 proven ways to unlock Xiaomi, including official and alternative methods, you will learn how to bypass the password through Recovery Mode, why Fastboot does not work on all models, and what to do if the phone requires data entry from Mi Account after reset. Special attention will be paid to models with a MediaTek processor (Redmi Note 11, Poco). X3 Pro, etc., where standard instructions often fail.
Before you start, check that you may just type in a different keyboard or use an older version of your fingerprint, and if you are sure that access is lost, choose the appropriate method from our instructions.
1 Unlocking through Mi Account (official method)
Xiaomiβs most reliable and recommended method is to use a tied Mi Account, which works on all models, including the Redmi 12, Poco F5 and Xiaomi 13T, but requires two conditions:
- π§ The phone must be connected to the Internet (Wi-Fi or mobile network).
- π You remember the username and password from Mi Account that was tied to the device.
If the conditions are met, follow the instructions:
- On the lock screen, click Forgot Password? (or Forgot Password? on English firmware).
- Select the option to Sign in via Mi Account.
- Enter your email/phone and account password. If two-factor authentication is enabled, confirm your login via SMS or email.
- After successful authorization, the system will prompt you to create a new password or PIN-code.
Important: If you haven't previously tied a Mi Account or don't remember the login details, this won't work, so move on to the following methods.
β οΈ Note: After 5 failed attempts to enter the Mi Account password, the account is blocked for 24 hours.Use the password recovery function on the official account.xiaomi.com website.
2. Recovery Mode reset (no data loss works!)
Recovery Mode is a built-in recovery mode that is found on all Xiaomi smartphones, allowing you to reset the device to factory settings, but deletes all data, including photos, contacts and apps.
- π You donβt need data on your phone (or itβs synced to the cloud).
- π± The device does not request Mi Account after reset (current for models until 2021).
- β‘ The phone is charged at least 30% (to avoid turning off during the process).
Instructions for entering Recovery Mode:
- Turn off the phone with a long press of the power button.
- Press the Power button + Volume up at the same time and hold for 10-15 seconds until the Mi logo appears.
- In the recovery menu, select the language (usually English and Chinese).
- Go to Wipe Data β Wipe All Data (or Clear Data on old firmware).
- Confirm the action by selecting Confirm.
- Once you have finished, select Reboot β Reboot to System.
It takes 3-10 minutes. Once you reboot, the phone will be like new, and you'll need to set it up first.
What to do if you ask for a Mi Account after a reset?
3. Use of Fastboot (for advanced users)
The Fastboot method is suitable for models with a Qualcomm Snapdragon processor (e.g. Xiaomi 12 Pro, Poco F4 GT) and allows you to reset your password without logging in, but requires a computer and installed ADB/Fastboot drivers.
Warning: The wrong commands in Fastboot can turn your phone into a brick.If you're not sure what you're doing, skip this section.
Step-by-step:
- Download and install Android SDK Platform Tools on your PC.
- Turn off the phone and put it in Fastboot mode: press the Power button + Volume down.
- Connect the device to the computer through USB-cable.
- Open the command prompt (cmd) in the folder with the platform-tools and type:
fastboot devices(If the device appears in the list, continue. If not, install the drivers.)
fastboot erase frp
fastboot erase userdata
fastboot rebootOnce the commands are executed, the phone will restart and be unlocked, but all data will be deleted, and the binding to the Mi Account can be saved.
β οΈ Note: On models with MediaTek (e.g. Redmi Note 10), fastboot erase commands often donβt work because of a locked boot. SP Flash Tool (described below).
βοΈ Preparing for reset via Fastboot
4. SP Flash Tool for Phones on MediaTek
If your Xiaomi is running on a MediaTek processor (Redmi 9A, Poco M3, Redmi Note 8, etc.), standard reset methods may not work, in which case the SP Flash Tool utility will help, which reflashes the phone, removing all locks.
Important: This method completely erases data and requires you to download firmware specifically for your model, and the wrong firmware will cause the device to fail!
Instructions:
- Download the SP Flash Tool and firmware for your model from the Xiaomi Firmware Updater website.
- Unpack the archive with firmware and find the scatter.txt file.
- Launch the SP Flash Tool, click Choose in the Scatter-loading File section and select scatter.txt.
- Select Format All + Download from the menu (this will clear your phoneβs memory completely).
- Turn off the phone, connect it to the PC (without pressing buttons!) and wait until the process is over.
Once you flash it, it will turn on as new, and if you request Mi Account, it means that the firmware hasn't removed the binding, it will require official unlocking.
| Xiaomi model | Processor type | Suitable discharge method |
|---|---|---|
| Xiaomi 13/13 Pro | Qualcomm Snapdragon 8 Gen 2 | Fastboot or Mi Account |
| Redmi Note 12 Pro+ | MediaTek Dimensity 1080 | SP Flash Tool |
| Poco X5 Pro | Qualcomm Snapdragon 778G | Fastboot or Recovery |
| Redmi 10A | MediaTek Helio G25 | SP Flash Tool |
5. Contact the Xiaomi Service Center
If none of these methods work, the last option is to contact an official service center.
- π Phone asks for Mi Account after reset and you don't remember the data.
- π οΈ The device does not turn on or gives an error after a failed firmware.
- π You have a check or warranty card confirming the purchase.
To unlock through the service will require:
- Passport or other document confirming the identity.
- Check or warranty card (if the phone is guaranteed).
- Phone box (some centers require an IMEI check).
The cost of the service varies from 500 to 2000 rubles, depending on the model and the reason for the lock, in some cases, it may be necessary to replace the motherboard (for example, if the memory chip was damaged).
π‘
Before visiting the service center, try to restore access to Mi Account through the official website.Sometimes Xiaomi support can remove the lock remotely after proof of ownership.
Frequent Mistakes and How to Avoid Them
When trying to reset a password on Xiaomi, users often make critical mistakes that can make things worse.
- π Discharge the phone during reset. If the battery sits down in the process, the device may stop turning on. Always charge the phone at least 50% before manipulation.
- π Using a non-original cable. Cheap. USB-cables often do not transmit data correctly, which leads to failures when firmware is running through Fastboot or SP Flash Tool.
- π₯ Download firmware from unverified sources: Files from torrents or dubious sites may contain viruses or be incompatible with your model.
- π Attempting to bypass Mi Account through left-wing services: Scammers often offer to "unblock" the account for money, but after payment simply disappear.
If the phone doesnβt turn on after reset or gives a No Command error, try:
- Repeat the resetting procedure through Recovery.
- Swipe the device through Fastboot with official firmware.
- Contact the service if independent actions do not help.
π‘
If the phone asks for an old password after reset, it means that the reset was not performed correctly. Repeat the procedure by selecting the Wipe All Data option in Recovery (not just Wipe Cache).