How to reset the scooter Xiaomi to factory settings: 3 working ways

Why you need to reset the scooter Xiaomi and when to do it

Resetting Xiaomi’s scooter to factory settings is a procedure that returns the device to its original state, removing all user settings, account bindings, and possible software failures.

First, if you buy a used scooter and want to delete the previous owner’s data, including the link to his Mi Home or Xiaomi Scooter account. Without a reset, the new owner will not be able to fully use the lock function, firmware updates or settings for riding. Second, the reset helps eliminate software glitches: for example, when the scooter suddenly restricts speed, incorrectly displays battery power or does not sync with the application. Finally, the procedure is mandatory before selling the device – this protects your personal data and makes it easier to set up for the next user.

However, it is important to understand that resetting does not solve hardware problems such as a faulty controller, worn-out battery or mechanical damage to the wheels. If the scooter does not turn on at all, does not respond to the power button or makes uncharacteristic sounds when driving, the cause should be searched deeper (may require diagnosis in the service center).

In this article, we will discuss three official reset methods (via app, button combination and cable), as well as how to avoid typical errors and what to do if the scooter does not reset.

Method 1: Reset via the official Xiaomi app

The easiest and safest method is to use the Xiaomi Home app (formerly Mi Home) or Xiaomi Scooter, which is suitable for most models, including the M365, Pro, 1S, Pro 2, Essential and 3 Lite. The main condition is that the scooter must be on and connected to the application.

Step instructions:

1. Install the app: 📱 Download Xiaomi Home (for Android – Google Play, for iOS – App Store). 🔗 Sign up or sign in to your Xiaomi account (if the scooter is already linked to another account, you will need to untie it first).
2. Get the scooter on: 🔄 Turn on the scooter (hold the power button for 2 seconds). 📶 Turn on Bluetooth on your phone and add the device in the app via Add Device → Transportation → Electric scooter.

Perform the reset.

• ⚙️ Go to the scooter settings (stamp its icon in the main menu).
• 🔄 Select Settings Reset or Restore Factory Settings (the name may vary depending on the version of the application).
• ✅ Confirm the action - the scooter will reboot and return to the original parameters.

The whole process takes no more than 5 minutes, and after the reset, the scooter will automatically unplug from the account, and it can be re-tied.

Make sure the scooter is at least 30% charged | Check stable Bluetooth | Close background apps on your phone | Connect to Wi-Fi (some models require firmware updates)

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⚠️ Note: If the scooter was stolen and blocked by the previous owner through the Anti-Theft function, the reset via the application will not remove the lock.

Method 2: Hardware button reset (without application)

If the scooter doesn’t connect to the phone or you don’t have access to the app, you can perform a hard reset using a combination of buttons.This method works on most Xiaomi models, but may differ for newer versions (like the Pro 3 or 4 Ultra).

Step-by-step:

1. Turn off the scooter: 🔘 Hold the power button for 5 seconds until the indicator goes out.
2. Activate the reset mode: 🔄 Press the power button and the brake button (on the handle) at the same time. 🕒 Hold them for 10-15 seconds until the blue light flashes (on some models, red light is used).

Confirm the reset

• 🔘 Release the buttons and press the power button again once.
• ✅ The scooter will emit an audible signal and reboot - this means that the reset was successful.

⚠️ Note: On electronically locked models (e.g. Xiaomi Electric Scooter 4 Pro), the hardware reset may not remove the account binding. In this case, you will need to use a firmware cable (method 3).

Method 3: Firmware reset (for power users)

If the first two methods fail (for example, due to a software failure or lock), it is left to reflash the scooter controller. This method requires a special cable (ST-Link or USB-TTL) and knowledge of firmware, we recommend it only to those who have experience with electronics.

What you need:

• 🔌 ST-Link cable V2 or USB-TTL (plug-in).
• 💻 Programme STVP or Flash Tool (for firmware).
• 📁 Official firmware for your model (download only from trusted sources, such as xiaomifirmware.com).
• ⚙️ Screwdriver for disassembling a scooter (usually Torx) T20).

Instructions:

1. Disassemble the scooter: Remove the bottom cover (unscrew 4 screws). Find the controller (usually located under the platform).
2. Connect the cable: Connect the cable contacts to the connector on the controller (connection scheme depends on the model). 🔌 Connect the cable to the computer.

Check the controller.

• Open the STVP program and download the firmware.
• Press Start and wait until the process is over (don’t turn off the cable!).

Once the firmware is in place, the scooter will be completely reset, including all settings and anchors, but missteps can put the controller out of action — if you're not sure, contact the service.

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Before firmware, take photos of the location of the wires and contacts, which will help avoid errors when assembling the scooter back.

Typical Resetting Mistakes and How to Avoid Them

Even when following the instructions, users often encounter problems, and consider the most common mistakes and ways to solve them:

1.The scooter is not in discharge mode

• 🔋 Reason: Battery discharged (less than 10%).
• ⚡ Solution: Charge the scooter to at least 30% and try again.

2.The scooter shall not be switched on after discharge

• 🔌 Cause: Firmware failure or improper power outage during the process.
• 🛠️ Solution: Try resetting or stitching the controller (method 3).

3.The app does not see the scooter after being dumped

• 📱 Reason: Conflict of application or firmware versions.
• 🔄 Solution: Update the Xiaomi Home app and scooter firmware to the latest version.

4.The scooter dropped, but there was still a link to someone else's account

• 🔒 Reason: Hardware reset does not remove the Anti-Theft lock.
• 📧 Solution: Contact Xiaomi with a purchase check to unlock.

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If the scooter is bought with your hands and blocked by the previous owner, the only legal way to unlock it is to appeal to Xiaomi with proof of purchase.

What to do after resetting: adjustment and calibration

Once successfully reset, the scooter will return to factory settings, but to be fully operational, it needs to be reconfigured.

1. Tie it to your account: 📱 Open the Xiaomi Home app and add a scooter as a new device. 🔗 Follow the instructions on the screen to anchor.
2. Update the firmware: 🔄 In the scooter settings, check for updates and install them.
3. Calibrate brakes and wheels: 🛑 To calibrate the brakes, hold the brake lever for 3 seconds until the beep. 🌀 To calibrate the wheels (if the scooter "takes" away) use the function Wheel Calibration in the application.

Set up the driving parameters

• ⚡ Select Power Mode (Eco, Standard, Sport).
• 🔒 Activate the lock from theft (Anti-Theft).

FAQ: Frequent questions about resetting Xiaomi scooter