How to Reset Xiaomi Vacuum: A Complete Guide to Resetting Settings for All Models

Xiaomi vacuum cleaners are some of the most popular cleaning robots on the market due to their combination of price, functionality and integration into the Mi Home ecosystem. However, even the most reliable equipment sometimes requires a reboot: the device starts to glitches, loses contact with the application or needs to be prepared for sale. Resetting to factory settings is a universal solution to most software problems, but the procedure differs depending on the model and the cause of the malfunction.

In this article, we will discuss all the current reset methods for vacuum cleaners Xiaomi, Dreame and Viomi (including models with LiDAR, laser sensors and hybrid systems), explain when you need a soft reset (reboot), and when hard (complete data erasure). Also, you will learn how to avoid the typical errors that can turn a vacuum cleaner into a “brick”, and what to do if the reset did not help. For convenience, we have collected instructions in the form of step-by-step checklists, compatibility tables and answers to frequent questions.

When you need to reset the vacuum cleaner Xiaomi: 5 signs of problems

Setting resets are not a panacea, but 80 percent of the time they solve software failures, and here are the key situations where the procedure is justified:

• 🔄 The vacuum cleaner doesn’t connect to Wi-Fi or permanently loses communication with the Mi app Home/Dreame, Despite the correct password and stable Internet.
• 🤖 The robot moves chaoticly, ignores virtual zones, doesn’t build a map, or forgets saved rooms.
• ⚠️ Error code errors (e.g. Error 10, Error 12, or Error 500) that do not disappear after a reboot.
• 🔒 The device is tied to an old account (for example, after buying a used one), and the new owner cannot add it.
• 📦 Preparing for sale or transfer – reset will delete personal details, room maps and cleaning history.

Before you start resetting, try a soft reboot: turn off the vacuum cleaner with the power button, wait 30 seconds and turn it on again. If the problem persists, read on.

⚠️ Warning: Resetting to factory settings will remove all stored room maps, cleaning schedules and personal settings, and it will be impossible to restore them after the procedure!

Resetting methods: which one to choose for your model

The method of discharge depends on the model of the vacuum cleaner and access to the application. Below is a table of compatibility of the main methods with popular devices:

If your model is not specified, focus on the series: vacuum cleaners with LiDAR (laser scanner) usually support all methods, and budget models (for example, Mi Robot Vacuum Lite) only hardware reset.

💡

For Dreame and Viomi vacuum cleaners, the Mi Home cloud dump may not work – use the brand app or buttons on the case.

Reset via the Mi app Home/Dreame: step-by-step

This is the safest way, because it doesn't require physical access to the device, and it's suitable for most models, except those that don't connect to Wi-Fi.

Open the Mi Home or Dreame app

Make sure the vacuum cleaner is connected to the same Wi-Fi network as the phone.

Check the battery level (minimum 20%)

Close all background apps on your phone-->

Follow the instructions:

1. Open the Mi Home app (or Dreame for the respective models).
2. Select your vacuum cleaner from the list of devices.
3. Go to Settings. → General. → Reset to factory (in some versions of the application the path may be different: Device → Additionally. → Reset).
4. Confirm the action - the vacuum cleaner will emit an audible signal and begin the procedure (it will take 1-3 minutes).
5. After restarting, add the device again, as when you first connect.

If the app doesn’t have a reset option, try updating it to the latest version or use an alternative method.

⚠️ Note: In the Mi Home app version below 6.0.100, the reset option may not be available for Viomi vacuum cleaners.Update the program via Google Play or App Store!

Hardware reset buttons: a universal method

This works even if the vacuum cleaner is not connected to Wi-Fi or "hangs," the main thing is to know the combination of buttons for your model.

Common algorithm:

1. Turn off the vacuum cleaner (hold the power button for 3-5 seconds).
2. Find the Power and Home buttons (or Spot Cleaning for models without a base).
3. Hold both buttons at the same time for 10-15 seconds until you hear a voice alert or double beep.
4. Release the buttons - the vacuum cleaner will start resetting (the indicator will flash orange).
5. After restarting (1-2 minutes), the device will be ready for a new setup.

For some Dreame models (e.g. DreameBot) Z10 Pro) other combination:

• 🔘 Keep your food down. + Wi-Fi (button with antenna) 10 seconds.
• 🔘 For Dreame. D9: Nutrition + Cleaning mode (broom button).

If the vacuum cleaner does not respond, check:

• 🔋 Charge level (minimum 15-20%).
• 🔌 Is it connected to the base (for models with autocharging).
• 📶 Are there any interference from other wireless devices (e.g. microwaves).

💡

If the vacuum cleaner makes a single squeak when holding the buttons, then the combination is wrong. Try another one or check the model in the documentation.

Mi Home cloud dump: if vacuum cleaner is lost or stolen

This method is useful if you do not have physical access to the device (for example, the vacuum cleaner was stolen or it remained in the previous place of residence).

• 📱 Phone with Mi Home app and linked account.
• 🌐 Stable Internet connection.
• 🔐 Access to an email linked to a Xiaomi account.

Instructions:

1. Open Mi Home and go to profile (the icon in the upper right corner).
2. Select Device Management → Remote devices.
3. Find your vacuum cleaner in the list and click Remove.
4. Confirm the action via SMS or email code.
5. The device will be untied from the account and reset remotely (if it is connected to the Internet).

Please note:

• ⏳ The procedure can take up to 24 hours.
• 📡 The vacuum cleaner must be on and connected to Wi-Fi.
• 🔒 After the reset, it can be linked to a new account.

⚠️ Note: If a vacuum cleaner has been stolen, the thief will not be able to use it without your login/password after a remote dump. However, this does not block the device completely - contact Xiaomi with evidence of theft.

What to do if resetting does not help: diagnosis and alternatives

In rare cases, even after the discharge, the vacuum cleaner continues to glittle, and here are the possible causes and solutions:

If none of the methods worked, there may be a problem with the hardware:

• 🔋 Battery: Over time, the capacity drops, and the vacuum cleaner can turn off in the middle of cleaning.
• 🤖 Sensors: Fall or impact could have damaged a gyroscope or LiDAR.
• 📡 Wi-Fi module: If the vacuum cleaner is not connected to any network, the module may have burned down - it can be replaced yourself (for experienced users).

For deep diagnostics, use the testing mode (if supported by your model). 3C:

1. Turn off the vacuum cleaner.
2. Keep your food down. + 5 seconds before the white light flashes.
3. Release the buttons - the vacuum cleaner will turn on in test mode and voice the error codes.

💡

If the vacuum cleaner is squeaking continuously in test mode, it is a sign of a critical motherboard error. Self-repair is not recommended!

Preparation of the vacuum cleaner Xiaomi for sale: full checklist

If you sell or transfer a vacuum cleaner to another person, it's not enough to just reset your settings.

Perform reset to factory settings (by any method)

Delete the device from your Mi Account Home/Dreame

Clean the vacuum cleaner from garbage (container, filters, brushes)

Check the operability of all modes (cleaning, charging, return to base)

Take a photo of the serial number (on the bottom or under the cover)

Prepare a box, documents and accessories (if any)

Create a backup copy of the maps of the premises (if you need to save for yourself)-->

Pay particular attention to:

• 📄 Documents: If the vacuum cleaner is warranty, hand over the new owner checks and warranty card.
• 🔧 Accessories: Check for side brushes, filters and virtual walls (if included).
• 📡 Wi-Fi: Make sure the vacuum cleaner isn’t tied to your router (some models remember networks).

If the buyer complains that he can not connect the vacuum cleaner after the purchase, the probable reasons:

• 🔄 You have not deleted your device from your Mi Home account.
• 📵 The vacuum cleaner is still tied to your Wi-Fi (needs a network reset).
• 🔋 Discharged battery (charge before transfer).

FAQ: Answers to Frequent Questions About Xiaomi Vacuum Cleaners Reset