How to reset the password on the smartphone Xiaomi: full instructions

When you pick up your Xiaomi and the lock screen requires code you don’t remember, it can be a panic attack, after a system update, a long pause in your device usage, or simply because of human forgetfulness. Modern mobile security, designed to protect your personal data, sometimes turns against the owner, blocking access to contacts, photos and applications.

Fortunately, the MIUI and HyperOS ecosystems have multiple recovery scenarios, ranging from simple actions through the cloud to more complex manipulations of the system menu, depending on whether the Internet was turned on on on the locked device, whether the Mi Account is tied, and whether you are willing to sacrifice data to get back to work.

In this article, we will discuss all the current solutions to the problem in detail: we will look at both standard methods of resetting through a Google or Xiaomi account, and engineering ways to log into Fastboot or Recovery mode. It is important to act consistently and carefully so as not to aggravate the situation by completely locking the device.

Use the “Find Device” function through your Mi Account

The most civilized and safe way to unlock your phone without losing your identity is through a cloud service from the manufacturer. If you have signed in to Mi Account and the Internet (Wi-Fi or mobile data) is turned on on on your smartphone, you can remotely unlock the screen, a method that works by synchronizing security statuses between the server and the device.

To start the procedure, you need to go to the official Xiaomi cloud services portal from any other device, whether it is a computer or another smartphone. Enter your credentials that were used on the locked gadget. The system will offer a list of available management options, among which we are interested in the password cleaning function.

  • 🔑 Go to i.mi.com and log in under your login.
  • 📱 Select from the list of devices your model Redmi or Poco.
  • 🗑️ Click on the “Erase Data” or “Unblock” button if it is available in your area.
  • 🔄 Wait for confirmation of the operation on the smartphone screen.

⚠️ Note: Remote password reset may not work if the device is not connected to the network or if the Find Device function was forced off in security settings prior to locking.

It is worth noting that in some regions, including CIS countries, the functionality of the Mi Cloud web version may be limited due to local storage requirements, in which case the system can only offer a location or an audio signal, but not a password reset.

📊 Do you use a Mi Account on your smartphone?
Yeah, all the time.
I used to, but I don't now.
Never created.
I don't know what it is.

Google Find My Device Resets

An alternative to Xiaomi’s proprietary service is Google’s standard tool: Since the Android operating system requires a Google account to run the Play Store, most users have a default active communication channel, the mechanics of action are similar to the Mi cloud, but management is done through the search giant’s infrastructure.

Go to android.com/find from any browser, and you'll need to enter the Gmail email address and password that was the primary account on the locked Android device. If the smartphone is online, the system will show it on the map and suggest three actions: play the sound, lock the device or clear it.

Selecting the "Erase Device" option will result in the smartphone being completely reset to factory settings, PIN-The code or fingerprint will be deleted along with all the contents of the internal memory, but if you have synced, contacts and photos can be restored after re-authorization.

What if Google can’t see the device?
If the device status is displayed as "Offline", the reset command will be queued up, it will run automatically when the smartphone connects to the Internet, and make sure the battery does not completely run out, leaving the device on charge.

It’s important to understand the difference between simple locking and complete deletion of data. Google doesn’t just remove the password by leaving files in place, unlike some Samsung or Xiaomi services. So this is a trade-off: you lose data, but you get access to the phone.

Hard Reset via Recovery Menu

If remote methods are not available, the only way out is a physical setup reset, known as Hard Reset, which is done directly on the device using control buttons, which does not require Internet access at the moment, but requires access to the system partition recovery.

Before you start the manipulation, make sure that the battery charge is at least 30-40%. Interrupting the reset process due to battery discharge can damage the system files and turn the smartphone into a “brick”. Turn off the device completely by holding the power button.

Then you need to enter Recovery mode. On different models Xiaomi and Redmi, the combination may be slightly different, but the classic algorithm looks like this: press both the Volume Up button (Vol+) and the Power button. Hold them until the Mi logo appears, then release power, continuing to keep the volume.

☑️ Preparation for Hard Reset

Done: 0 / 5

In the Recovery menu, you can navigate with volume buttons and you can choose with power buttons. You can find Wipe Data or Clear Data. Inside, you can select Wipe All Data and confirm the action. The system will alert you to the irreversibility of the process.

⚠️ Warning: After resetting via Recovery on modern versions of Android (version 5.1 and higher) will work protection FRP (Factory Reset Protection! you will need to enter the password from the Google account that was synced with the phone before the reset.

The cleaning process can take anywhere from 2 to 10 minutes, depending on the storage capacity and the speed of the drive. Do not interrupt the process or press buttons until the Data wiped successfully message appears on the screen.

Unlocking via Fastboot and computer

For advanced users who experience software failures or can’t log into the Recovery menu, there is a Fastboot mode.This is a low-level protocol that allows you to interact with the device bootloader directly through the Recovery menu. USB-It's usually used for flashing, but it can also help diagnose blockages.

To enter this mode, turn off your smartphone and press the Volume Down button and the Power button at the same time. The screen will show an image of a rabbit repairing an android labeled Fastboot. Connect the device to a computer with ADB and Fastboot drivers installed.

Using the command line allows you to send special signals to the device. However, it is worth noting that the standard fastboot command is not able to reset user data passwords for security reasons. Trying to do this without an unlocked bootloader will not lead to anything.

fastboot devices


fastboot oem unlock

The oem unlock command will start the process of unlocking the bootloader, but it requires prior permission from Xiaomi through a special utility Mi Unlock Tool. Without this step, the command execution is impossible. This is done so that the stolen phones can not be easily reflashed.

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If you plan to experiment with firmware often, unlock the bootloader in advance while you have access to the phone's settings. This will remove a lot of restrictions in the future.

Table of comparison of discharge methods

To make it easier for you to choose the right option, we have organized the basic methods into a pivot table, and pay attention to the Internet requirements and the implications for user data.

MethodI need Internet on my phone.Data securityDifficulty
Mi Cloud (remotely)Yes.No (data deleted)Low.
Google Find My DeviceYes.No (full reset)Low.
Hard Reset (buttons)No.No (full reset)Medium
Unlocking the loaderYes (for rights)No (reset is mandatory)Tall.

As you can see from the table, none of the legal ways you can save data with a forgotten password unless you back up in advance or use the cloud, a fundamental security principle of today's mobile OS.

FRP protection and post-reset problems

Once you've done Hard Reset, you may encounter an activation screen that requires you to enter a password from a previously synchronized Google account. This is an FRP (Factory Reset Protection) mechanism designed to protect the owner's data in the event of a device being stolen. If you don't remember the password from Google email, the phone will remain locked.

There are many FRP Bypass workarounds that often change depending on the Android version and security patch, but using such methods requires deep technical knowledge and can be regarded as a violation of the terms of use of the software. The official way is to restore access to Google account through a recovery form on the search engine site.

  • 📧 Try to restore email access from another device.
  • 📞 If your phone number has changed, use a backup email.
  • 🛡️ When buying a used phone, ask the seller for a full reset with you.

⚠️ Warning: Buying smartphones with your hands without checking for a previous owner's linked account is a high risk.Make sure the device is completely cleaned and does not require someone else's passwords.

If you are the legal owner but cannot restore your account, the only official solution is to contact the service center with a check about the purchase and a box confirming the right of ownership of the device.

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The most reliable way to avoid FRP problems is to remember your Google account or access it through phone number recovery.

Prevention of blocking and advice

To avoid getting caught up in a forgotten password, you should follow simple digital hygiene rules: regularly check the performance of biometric sensors and remember that they are only a convenient addition to the main digital code.

Set up Smart Lock in your security settings, which lets you keep your phone unlocked in trusted places like your home or when you carry it in your pocket, and it will reduce the frequency of password entry, although it won’t get rid of it completely.

It is also recommended to write complex passwords to a secure location, such as a paper notebook or a secure password manager on another device. Human memory is imperfect, and complex character combinations are forgotten faster than they seem.

What if the phone says “Device locked”?
This message usually appears if the wrong number of unlock attempts has been entered: imposes a temporary timeout system. Wait for the specified time (30 seconds to several hours) without turning off the phone. If you turn off the device, the timer may reset, but the failed attempt counter will remain.
Can I unlock Xiaomi without losing data?
Officially, no, unless you remember your password and set up remote access in advance. All third-party programs that promise to unlock without losing data are 99% fraudulent or contain viruses. The only chance is to enter the correct pattern lock or use Mi Cloud if the feature was active.
Will the warranty be reset after Hard Reset?
Resetting to the factory settings (Hard Reset) through the Recovery menu is not a violation of warranty conditions. It is a standard function of any smartphone. the Warranty is lost only in the event of physical damage, moisture or software intervention (routing, unlocking the bootloader) that led to failure.