A forgotten password on a Xiaomi smartphone is a situation that thousands of users face every day. Unlike the iPhone, where the unlock procedure is standardized through iCloud, Android devices (especially from Xiaomi) offer several ways to solve the problem, the main thing is not to panic or try to find a password at random: after 5-10 failed attempts, the system can lock the device for 24 hours or completely erase all data.
In this article, we will discuss 5 current ways to reset passwords on Xiaomi, Redmi and POCO smartphones, including the 2020-2026 models. From official methods through Mi Account to technical solutions using ADB and Fastboot. Importantly, not all methods will work for devices with a bootloader or Find My Device enabled. To avoid losing data, read the warnings carefully before every step.
1 Unlocking through Mi Account (official method)
The most secure and recommended method for Xiaomi is to use a tied Mi Account, which works if:
- π± Device connected to the Internet (Wi-Fi or mobile network).
- π You remember the username and password from Mi Account that was tied to the phone.
- π Find My Device is not disabled in the settings.
If all conditions are met, follow the instructions:
- On the lock screen, tap Forgot password? (or Forgot password? on English firmware).
- Choose Unblock with Mi Account.
- Enter the email or phone number associated with the account, then the password.
- Confirm unlocking via SMS or email (if two-factor authentication is enabled).
β οΈ Note: If the phone is not connected to the network, this method will not work, and Xiaomi can request verification of identity through a photo with a document (for accounts with suspicious activity).
π‘
If you donβt remember the password from Mi Account, try to restore it through the official account.xiaomi.com. Use the backup email or phone number provided when you register.
2. Reset password via Recovery Mode (data loss)
If Mi Account is not tied or you don't remember the login details, you'll have a hard reset via Recovery Mode, which deletes all the data on your phone, including photos, messages and apps installed. Use it only as a last resort!
Instructions for most Xiaomi/Redmi/POCO models (2018β2026):
- Turn off the phone with a long press of the power button.
- Press the Power Button + Volume combination upwards for 10-15 seconds until the Mi logo appears.
- From the Recovery menu, select the language (usually English or Chinese).
- Go to Wipe Data β Wipe All Data (or Clear Data).
- Confirm the action and wait for the process to be completed (5-10 minutes).
- Select Reboot to reboot.
Turn off the phone from charging.
Make sure the battery is at least 30% charged.
Download a backup of important data (if available)
Prepare. SIM-post-reset activation card-->
After the reboot, the phone will be like new β you will need to re-set up, including the binding of the Mi Account.
β οΈ Note: Some models (e.g. Xiaomi) 12T Or the Redmi Note 11 Pro.+) After reset, you may need to enter data from your previous Mi Account, even if the phone was not tied! This is anti-theft protection.If you don't remember the data, contact Xiaomi with proof of purchase.
3. Unlock through ADB (for advanced users)
The Android Debug Bridge (ADB) method is fine if the phone is debugging over USB and has access to a computer. This is rare, but if you've previously activated Developer Mode, try the following algorithm:
First, prepare the computer:
- Download and install ADB Tools.
- Connect your phone to your PC through USB-cable (original!).
- Open the command line (Win + R β cmd) and type:
adb devicesIf the device appears in the list, enter:
adb shell rm /data/system/gesture.key
adb shell rm /data/system/password.key
adb rebootAfter the reset, the password will be reset, but fingerprints and the pattern lock may remain active.
| Xiaomi model | Support ADB-unlock | Notes |
|---|---|---|
| Redmi Note 10/11 | β Yes. | Requires enabled debugging over USB |
| POCO X3/X4 | β Yes. | It may be necessary to unlock the loader |
| Xiaomi 13/13 Pro | β No. | Protection MIUI 14 locks in ADB-team |
| Redmi 9A/9C | β Yes. | It only works on older versions of MIUI. |
What if the ADB canβt see the device?
4 Use of Find My Device by Google
If you have a Google account attached and remote control enabled on your phone, you can try resetting your password through Find My Device, which works even if your Mi Account is not tied.
Instructions:
- Go to Find My Device from a computer or other phone.
- Sign in with the same Google account as on the blocked device.
- Select your Xiaomi from the list of devices.
- Click to Lock the Device (Secure Device).
- Enter a new password and confirm the action.
After 1-2 minutes, the phone will unlock and you can log in with a new password. Data on the device will be saved, but the settings of Wi-Fi and some applications may reset.
β οΈ Note: If Factory Reset Protection is enabled on your phone, you will need to enter data from your previous Google account after resetting your password via Find My Device.
Mi Account|Recovery Mode|ADB|Find My Device|Nothing, just reading.-->
5. Contact the Xiaomi Service Center
If none of the methods worked, the official service remains. Xiaomi provides the unlock service for a fee (from 1000 to 3000 rubles depending on the model), but you will need:
- π Check or warranty card (proof of purchase).
- π Passport of the owner.
- π± The device itself (even when switched off).
The process takes 3 to 7 days, and the service center will remove the lock without losing data, but only if the phone is not listed in the database of stolen devices.
The addresses of official Xiaomi service centers in Russia can be found on the website mi.com/ru/service. Before visiting, check by phone if they provide an unlock service for your model.
π‘
The official service is the only legal way to unlock Xiaomi with data storage if the password from Mi Account is forgotten and debugging by USB is disabled.
Frequent Mistakes and How to Avoid Them
When trying to reset a password, users often face typical problems, and here are the most common:
- π "The phone doesn't turn on after reset" - this can happen if you interrupt the process in Recovery Mode.Solution: Repeat the reset, making sure the battery is charged at least 50 times%.
- π "Requires old password after reset, which means Factory Reset Protection is enabled (FRP). Solution: Enter data from the Google account that was on the phone before the reset.
- π΅ "ADB Can't see the device" - check the cable, drivers and debugging settings. on new Xiaomi models may need to unlock the bootloader.
- β "Mi Account is blocked" - if too many attempts to enter a password, the account is temporarily blocked.Solution: wait 24 hours or restore access through the official website.
If you have purchased your phone with your hands and cannot unlock it because of the previous owner's Mi Account tied, contact the seller. Without their help, it is impossible to officially unlock the device - this is a measure of protection against theft.