How to Reset Your Xiaomi Account Password: Official and Alternative Methods

Forgot the password from your Xiaomi account and can’t log in? This problem is familiar to many users of Redmi, POCO or Mi smartphones — especially if the device has been left unused for a long time or was bought with hands. Without access to your Mi Account account, you will not be able to use key features: data synchronization, theme store, and in some cases even unlock the phone after resetting.

In this article, we will look at all the official and alternative ways to reset your password, from recovering via email to bypassing locking via Fastboot. Importantly, the methods differ depending on whether your phone number is linked to your device, whether you have access to mail, and whether two-factor authentication is enabled. We will also explain how to avoid permanent locking after unsuccessful password attempts (this is true for devices on MIUI 14+).

1. password recovery through the official Mi Account website

The most reliable and recommended way is to use the Xiaomi website recovery tool, which is suitable if you have access to an email or phone number linked to your account.

Step-by-step:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter the email or phone associated with the account and click Next.
3. Select the confirmation method: 📧 Email – a letter will come to the mail with a link for resetting. 📱 SMS — The phone will receive a confirmation code (if the number is linked to the phone).

Create a new password and save it in a safe place (such as a password manager).

⚠️ Note: If you don't remember the attached email or phone, this method won't work. In that case, try alternative methods (see sections below).

2. Reset password through the Mi Cloud app (if the device is on hand)

If you have physical access to a Xiaomi smartphone but have forgotten your account password, you can try resetting it via Xiaomi’s Mi Cloud, a method that only works if:

• 🔓 The device is not locked (you can log in, but don’t remember your account password).
• 📶 Internet connection (Wi-Fi or mobile network).
• 🔄 In the settings enabled synchronization with Mi Cloud.

Instructions:

1. Open your smartphone settings and go to Accounts → Mi Account.
2. Click on your profile and select Account Management.
3. Slip on the item Security → Change the password.
4. Confirm the action via email or SMS (similar to the first method).

Make sure your phone is connected to the internet.

Check if sync is enabled with Mi Cloud (Settings → Mi Account → Mi Cloud)

Have access to email/SMS to confirm

At least 30% battery charge (in case of long-term procedure)-->

⚠️ Note: If the device is locked after failed input attempts (e.g., "Try again in 24 hours"), this method may not work. In this case, you will have to wait for unlock or use Fastboot (see section 5).

3. Recovery via the linked phone number (if email is not available)

If you don't remember your email, but your phone number is linked to your account, you can restore access via SMS, and this works even if your primary mail is lost.

How to do this:

1. On the password recovery page (link), enter the phone number instead of email.
2. Select a country (e.g. Russia +7) and click Next.
3. Enter the captcha to confirm that you are not a robot.
4. The specified number will receive an SMS with a 6-digit code - enter it on the site.
5. Create a new password (we recommend using a combination of letters, numbers and symbols).

💡 Useful advice: If SMS It's not coming, check it out:

• 📵 Does the operator block messages from short numbers (sometimes this happens in Tele2 or Yota).
• 🔄 Restart your phone and try again.
• 📡 Make sure the network signal is stable (try switching to the network signal). 4G, if you stand on 3G).

4. Bypassing the lock via Mi Unlock Tool (for advanced users)

If standard methods don’t help, and the device is locked after resetting (for example, asks to enter an old Mi Account), you can try the official Mi Unlock Tool.It is designed to unlock the bootloader, but sometimes helps in cases with a forgotten password.

⚠️ Note: This method removes all data from the device and requires a PC connection, and it doesn’t work on all models (for example, Redmi Note 12 may require a wait of 72 hours after the account is attached).

Step-by-step:

1. Download the Mi Unlock Tool from the official website: en.miui.com/unlock.
2. Install ADB and Fastboot drivers on PC (you can use Mi PC Suite).
3. Turn off the phone and press Volume Down + Power to enter Fastboot mode.
4. Connect the device to your PC via USB and start the Mi Unlock Tool.
5. Sign in to your Mi Account (if you remember the data) or follow the instructions of the reset program.

📌 Key takeaway: Mi Unlock Tool is the last option, as it resets the device to factory settings. Use it only if other methods have failed.

5. Password reset via Fastboot (for tech-savvy)

If all previous methods have failed, the radical way is to reset via Fastboot mode, which is suitable for devices where the Mi Account is tied to the device at the firmware level (for example, after resetting settings through Recovery).

⚠️ Note: This method deletes all data and can result in a block IMEI, If it's not done correctly, use it only if it's done wrong:

• 🔧 You are confident in your actions or follow the instructions of an experienced user.
• 📱 The device is not the main one (there is a risk of “bricking").
• 🔒 Other Recovery Methods Unavailable.

Instructions for Xiaomi/Redmi/POCO:

1. Turn off the phone.


2. Press the Volume Down + Power buttons to log into the Fastboot.




3. Connect the device to the PC and open the command line (Windows) or terminal (Mac/Linux).




4. Enter a command to check the connection:




fastboot devices




(Serial number of the device must be displayed)




5. Perform the reset:




fastboot erase userdata




fastboot erase frp




Reset the device:




fastboot reboot

💡 Useful tip: If after these commands the phone still requires the entry of a password from Mi Account, then the account is tied to a hardware identifier, in which case only appealing in support of Xiaomi with proof of purchase will help.

6.Speaking to Xiaomi: When Nothing Helps

If you’ve tried all the ways and never regained your account, the last option is official Xiaomi support.

• 📄 You have documents for the device (check, warranty card, box with a box of IMEI).
• 🔗 Account is tied to a unique IMEI, It cannot be reset by standard methods.
• 🚫 Device locked after multiple failed password attempts.

How to contact support:

1. Go to the help page: mi.com/global/support.
2. Select the Mi Account section → Forgot my password.
3. Fill out the form by specifying: 📱 Device model (e.g. Redmi Note 11 Pro)+ 5G). 🔢 IMEI (You can find it on the box or via the command *#06#). 📅 Date of purchase and place (shop, marketplace).

Attach scans or photos of documents confirming possession.

⏳ Request processing time: 3 to 7 working days, and in some cases, a video call with proof of identity may be required.

7.How to avoid password problems in the future

To avoid getting your Xiaomi account blocked again, follow these tips:

• 🔐 Use a password manager (such as Bitwarden or KeePass) to store data from Mi Account.
• 📧 Link backup email to your account (set up in Mi Account) → Security).
• 📱 Activate two-factor authentication (2FA), But keep your backup codes in a safe place.
• 🔄 Regularly (every 3-6 months) update your password and check your email/phone access.

⚠️ Note: If you buy Xiaomi with your hands, be sure to check if the previous Mi Account is untied. Otherwise, the device may be locked after resetting. → Mi Account – if someone else’s email is displayed there, demand an unbundle from the seller.

💡

Resetting your password via Fastboot or Mi Unlock Tool deletes all data from your device. Always back up important files in advance!

FAQ: Frequent questions about resetting Xiaomi password