How to Reset Mi Account Password on Xiaomi if You Forgot: All the Ways to Work

A forgotten Mi Account password can become a serious problem: without access to your Xiaomi account, you will not be able to use cloud storage, data synchronization, and in some cases even unlock your smartphone after resetting. This is complicated if payment data or important backups are tied to the device. Fortunately, the company has provided several official ways to restore access, from a standard reset via email to alternative methods using IMEI or contacting for support.

In this article, we will discuss all the current ways to reset your Mi Account password in 2026, including nuances for different regions (China, global version) and Xiaomi, Redmi, POCO models. Particular attention will be paid to situations where standard recovery via mail is impossible – for example, if you do not have access to a linked email or phone number has changed.

1. Standard password reset via email or phone

The easiest and fastest way is to use the official recovery form on Xiaomi’s website, which works if you have access to a linked email or phone number.

Step-by-step:

  • 🌐 Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
  • πŸ“§ Enter the email or phone number associated with your account. For China, use +86, for Russia β€” +7.
  • πŸ”’ Select the confirmation method: code by email or SMS. If the number has changed, select "Other way".
  • πŸ”‘ Create a new password (minimum 8 characters, with capital letters and numbers).

⚠️ Note: If you use the Chinese version of Mi Account (for example, on smartphones for the domestic market), the recovery form may be in Chinese:

  1. Use a browser translator (for example, in Google Chrome).
  2. For receipt SMS Chinese room will require access to local SIM-card or virtual number.

Make sure that emails from Xiaomi don’t end up in spam.|Check the correctness of the email entered (registration is important)|If you use Gmail, check the Promotions tab"|If you don’t have emails, try another browser (like Firefox)-->

2. Recovery via backup email or phone number

If the primary email or phone is not available, but you have provided backup contacts when you sign up, you can use them, and this method works even for accounts created several years ago.

How to do this:

  1. On the password recovery page, select the option β€œForgot your password?”.
  2. Enter your login (email or phone) and click "Next".
  3. The system will suggest sending the code to a backup email or number. Choose the option you want.
  4. Enter the received code and set a new password.

πŸ”Ή Important nuance: Backup contacts can only be added until you lose access. If you haven't, move on to the next way.

What if the backup email is not available?
In this case, there are two options: 1. Contact Xiaomi with proof of account ownership (checks, photo box with the help of the user). IMEI). 2. to try recovery through IMEI (method β„–4 in this article, but it does not work for all regions.

3. Reset password through the Mi Account Unlock Tool (for advanced users)

This method is suitable if the standard methods don’t work, but you have physical access to a Xiaomi smartphone.Warning: Using unofficial tools can lead to account lock!

Instructions:

  • πŸ“± Install Mi Account Unlock Tool (available on forums like this) XDA Developers).
  • πŸ”Œ Connect your smartphone to your computer in Fastboot mode (clip Volume Down) + Power with the phone turned off).
  • πŸ–₯️ Run the program and follow the instructions on the screen. IMEI device.
  • βš™οΈ Wait until the process is completed (may take up to 30 minutes).

Important: This method does not work on all models and may require bootloader unlocking. On devices with MIUI 12+, the chances of success are lower due to the increased protection.

πŸ“Š What recovery method have you tried before?
Through email.
Through SMS
Called for support
Used informal tools
Not yet restored.

4. Recovery through IMEI (for tethered devices)

If your Mi Account is tied to your smartphone’s IMEI, you can try to restore access through it, a method that often works for devices purchased in official stores.

Algorithm of action:

  1. Find your smartphone's IMEI: On the device box. In settings: About phone β†’ All settings β†’ IMEI. Dial on the keyboard *#06#.

Xiaomi

mi.com/global/support

"Lost account access"

IMEI

Wait for the support response (usually 1-3 working days).

⚠️ Note: Devices purchased in China may require a local Xiaomi representative office to translate documents into Chinese.

Purchasing regionTime of processing of the requestDocuments required
Russia/CIS1-3 daysCheck, IMEI, passport details
Europe2-5 daysInvoice, IMEI, copy of ID
China3-7 daysCopy of Chinese ID or visa, IMEI, proof of payment
India1-2 daysAadhaar card, IMEI, purchase receipt

5. Calling for Xiaomi: When Nothing Helps

If all previous methods have failed, the last option is official support, which is the longest, but most reliable, especially for accounts with tied payment data.

How to make a request correctly:

  • πŸ“ Indicate. IMEI, serial number and device model.
  • πŸ“… Attach screenshots or photos of checks confirming the purchase.
  • πŸ“‹ If the account is linked to a bank card, please specify the last 4 digits (without the credit card). CVV!).
  • πŸ“§ Write in English or Chinese (to speed up processing).

πŸ”Ή Where to go:

  • 🌍 Global support: mi.com/global/support.
  • πŸ‡¨πŸ‡³ For China: mi.com/cn/support (You need a translator).
  • πŸ“ž Hotline phone (Russia): 8 800 700 02 03 (free call).

πŸ’‘

If support asks you to confirm your account ownership through your old phone number, check if alternative methods can be used (for example, linking to another device with the same Mi Account).

6.How to avoid blocking Mi Account in the future

To avoid the problem of forgotten passwords again, follow these guidelines:

  • πŸ” Use a password manager (such as Bitwarden or 1Password) For storing data from Mi Account.
  • πŸ“§ Link backup email and phone number to your account (even if the primary email is reliable).
  • πŸ“± Regularly (every 3-6 months) check access to the linked mail and number.
  • πŸ”„ Enable two-factor authentication in your account settings (but save backup codes!).
  • πŸ“ Save it. IMEI Devices and purchase data in a secure location (e.g., cloud storage).

⚠️ Note: Do not use the same password for Mi Account and other services (such as Google or social networks).In the event of a hacked account, attackers will be able to access all your data on Xiaomi.

πŸ’‘

Even if you don’t use the Xiaomi cloud, your Mi Account remains tied to the device. Without it, you won’t be able to unlock your smartphone after you reset to factory settings!

FAQ: Frequent questions about resetting your Mi Account password

❓ Can I reset my Mi Account without email and phone access?
Yes, but it's hard. Options: Recovery through IMEI (method β„–Support evidence of purchase, use of informal tools (risk of lockdown!) If the account is not tied to the device (e.g., created for the cloud only), the chances of recovery are minimal.
❓ Why not send a letter to reset your password?
The problems may be related to: πŸ“€ The email got into spam or "Promotions" (check all folders). πŸ”• Email is listed with an error (for example, an extra space). 🚫 Xiaomi servers are temporarily unavailable (try it later). πŸ”’ Account blocked for suspicious activity Solution: Try to reset password from another browser or device.
❓ What to do if Mi Account is blocked after several attempts to enter a password?
The lock is usually removed automatically through 24 If not: Try to restore the password through backup. email/Contact support for the reason for the lock, if the lock is due to suspicious activity (e.g., a change of location). IP), Confirm your identity through a linked number. ⚠️ Do not try to hack your account – this can lead to permanent blocking!
❓ Does password resetting work through the engineering menu (#4636##)?
No, it's a myth. The engineering menu (#4636###) is designed to test the network and hardware components, and it's not about Mi Account or password resetting, and using these codes to unlock your account can cause you to lose data or lock your device.
❓ Can you delete Mi Account from your smartphone without a password?
No, if it's official deletion, there are workarounds: πŸ”„ Reset to factory settings (but the next turn on will require to enter account data). πŸ› οΈ Fastboot flashing (requires unlocking the bootloader). πŸ“± Use of unofficial firmware (risk of device breeze). πŸ”Ή Important: On devices with MIUI 13+ For accounts created after 2021, these methods may not work due to increased security.