A forgotten Mi Account password can become a serious problem: without access to your Xiaomi account, you will not be able to use cloud storage, data synchronization, and in some cases even unlock your smartphone after resetting. This is complicated if payment data or important backups are tied to the device. Fortunately, the company has provided several official ways to restore access, from a standard reset via email to alternative methods using IMEI or contacting for support.
In this article, we will discuss all the current ways to reset your Mi Account password in 2026, including nuances for different regions (China, global version) and Xiaomi, Redmi, POCO models. Particular attention will be paid to situations where standard recovery via mail is impossible β for example, if you do not have access to a linked email or phone number has changed.
1. Standard password reset via email or phone
The easiest and fastest way is to use the official recovery form on Xiaomiβs website, which works if you have access to a linked email or phone number.
Step-by-step:
- π Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
- π§ Enter the email or phone number associated with your account. For China, use +86, for Russia β +7.
- π’ Select the confirmation method: code by email or SMS. If the number has changed, select "Other way".
- π Create a new password (minimum 8 characters, with capital letters and numbers).
β οΈ Note: If you use the Chinese version of Mi Account (for example, on smartphones for the domestic market), the recovery form may be in Chinese:
- Use a browser translator (for example, in Google Chrome).
- For receipt SMS Chinese room will require access to local SIM-card or virtual number.
Make sure that emails from Xiaomi donβt end up in spam.|Check the correctness of the email entered (registration is important)|If you use Gmail, check the Promotions tab"|If you donβt have emails, try another browser (like Firefox)-->
2. Recovery via backup email or phone number
If the primary email or phone is not available, but you have provided backup contacts when you sign up, you can use them, and this method works even for accounts created several years ago.
How to do this:
- On the password recovery page, select the option βForgot your password?β.
- Enter your login (email or phone) and click "Next".
- The system will suggest sending the code to a backup email or number. Choose the option you want.
- Enter the received code and set a new password.
πΉ Important nuance: Backup contacts can only be added until you lose access. If you haven't, move on to the next way.
What if the backup email is not available?
3. Reset password through the Mi Account Unlock Tool (for advanced users)
This method is suitable if the standard methods donβt work, but you have physical access to a Xiaomi smartphone.Warning: Using unofficial tools can lead to account lock!
Instructions:
- π± Install Mi Account Unlock Tool (available on forums like this) XDA Developers).
- π Connect your smartphone to your computer in Fastboot mode (clip Volume Down) + Power with the phone turned off).
- π₯οΈ Run the program and follow the instructions on the screen. IMEI device.
- βοΈ Wait until the process is completed (may take up to 30 minutes).
Important: This method does not work on all models and may require bootloader unlocking. On devices with MIUI 12+, the chances of success are lower due to the increased protection.
4. Recovery through IMEI (for tethered devices)
If your Mi Account is tied to your smartphoneβs IMEI, you can try to restore access through it, a method that often works for devices purchased in official stores.
Algorithm of action:
- Find your smartphone's IMEI: On the device box. In settings: About phone β All settings β IMEI. Dial on the keyboard *#06#.
Xiaomi
mi.com/global/support
"Lost account access"
IMEI
Wait for the support response (usually 1-3 working days).
β οΈ Note: Devices purchased in China may require a local Xiaomi representative office to translate documents into Chinese.
| Purchasing region | Time of processing of the request | Documents required |
|---|---|---|
| Russia/CIS | 1-3 days | Check, IMEI, passport details |
| Europe | 2-5 days | Invoice, IMEI, copy of ID |
| China | 3-7 days | Copy of Chinese ID or visa, IMEI, proof of payment |
| India | 1-2 days | Aadhaar card, IMEI, purchase receipt |
5. Calling for Xiaomi: When Nothing Helps
If all previous methods have failed, the last option is official support, which is the longest, but most reliable, especially for accounts with tied payment data.
How to make a request correctly:
- π Indicate. IMEI, serial number and device model.
- π Attach screenshots or photos of checks confirming the purchase.
- π If the account is linked to a bank card, please specify the last 4 digits (without the credit card). CVV!).
- π§ Write in English or Chinese (to speed up processing).
πΉ Where to go:
- π Global support: mi.com/global/support.
- π¨π³ For China: mi.com/cn/support (You need a translator).
- π Hotline phone (Russia): 8 800 700 02 03 (free call).
π‘
If support asks you to confirm your account ownership through your old phone number, check if alternative methods can be used (for example, linking to another device with the same Mi Account).
6.How to avoid blocking Mi Account in the future
To avoid the problem of forgotten passwords again, follow these guidelines:
- π Use a password manager (such as Bitwarden or 1Password) For storing data from Mi Account.
- π§ Link backup email and phone number to your account (even if the primary email is reliable).
- π± Regularly (every 3-6 months) check access to the linked mail and number.
- π Enable two-factor authentication in your account settings (but save backup codes!).
- π Save it. IMEI Devices and purchase data in a secure location (e.g., cloud storage).
β οΈ Note: Do not use the same password for Mi Account and other services (such as Google or social networks).In the event of a hacked account, attackers will be able to access all your data on Xiaomi.
π‘
Even if you donβt use the Xiaomi cloud, your Mi Account remains tied to the device. Without it, you wonβt be able to unlock your smartphone after you reset to factory settings!