Resetting the Xiaomi Mi robot vacuum cleaner: a complete guide with step-by-step instructions

Xiaomi Mi is one of the most popular home cleaning assistants, but even the most reliable equipment sometimes requires a reboot. System reset can be necessary in various situations, from simple software glitches to serious mapping errors or connecting to Mi Home. However, not everyone knows that there are several types of reset, from a simple restart to a complete zero with the removal of all data.

In this article, we will discuss all available reset methods for Xiaomi Mi Robot Vacuum models (including Mi Robot Vacuum-Mop 2 Lite, Mi Robot Vacuum-Mop P, Mi Robot Vacuum-Mop 2 Pro and others), explain when to use, and warn against typical errors.

If your vacuum cleaner starts to behave strangely — for example, does not respond to commands from the application, constantly loses connection with Wi-Fi or “forgets” routes — do not rush to carry it to the service. In 80% of cases, a correctly performed reset helps. The main thing is to choose the appropriate method and follow the instructions without improvisation.

Mi Robot Vacuum-Mop 2 Lite|Mi Robot Vacuum-Mop P|Mi Robot Vacuum-Mop 2 Pro|Another Xiaomi model|Not Xiaomi.-->

When do I need to reset the settings of the Xiaomi Mi robot vacuum cleaner?

Before starting a reset, it is important to understand whether it is really necessary. Unnecessarily resetting the settings can lead to loss of stored maps of the premises, cleaning history and individual parameters (for example, suction force or schedule).

🔹 Software failures: the vacuum cleaner "hangs" in one place, does not respond to buttons or commands from the Mi Home app, cyclically reboots).

🔹 Connection problems: the device does not connect to Wi-Fi, constantly loses communication with the router or does not appear in the application.

🔹 Mapping errors: The robot gets lost in a familiar room, builds incorrect maps, or ignores virtual walls, sometimes requiring a map reset without completely zeroing the system.

🔹 Preparing for sale or transfer: If you plan to give the vacuum cleaner to another user, a full reset is required to remove the binding to your Mi Account.

⚠️ Warning: If the vacuum cleaner is physically damaged (for example, after a fall or water hit), resetting will not help.

Some users mistakenly believe that resetting will fix mechanical problems, such as weak suction or brush malfunction. It's not: resetting only affects the software part, if the problem is wear and tear, repair or replacement of components.

Types of reset: which one to choose?

Depending on the problem, one of three main types of reset can be applied, and they are distinguished by the depth of the system impact and the consequences for user data.

📌 Soft discharge (reset):

- Does not delete settings and maps.

- Solves temporary hangs and minor glitches.

- Analogue of smartphone reboot.

📌 Resetting network settings:

Remove stored Wi-Fi networks and connection data.

It does not affect the maps and cleaning schedule.

Helps with problems with connection to the application.

📌 Full reset (factory settings):

Deletes all user data, including maps, schedule, suction settings.

Untie the device from the Mi Account.

Required for sale or critical software failures.

Below we will discuss in detail how to perform each of these resets on different Xiaomi Mi models.

Soft reset (reboot) robot vacuum cleaner

This is the safest and fastest way to "resuscitate" a vacuum cleaner if it has started to glittle.Soft reset does not delete any data, so it can be performed without fear.

🔹 Method 1: Power button

1. Press and hold the power button on the vacuum cleaner case for 10-15 seconds.
2. Wait for the indicators to go out and then light up again.
3. Release the button and the device will restart.

🔹 Method 2: Through the Mi Home app

🔹 Method 3: Removal of the battery (for older models)

⚠️ Note: This method is only suitable for models with removable batteries (for example, Xiaomi Mi Robot Vacuum 1!

1. Turn off the vacuum cleaner.
2. Turn it over and remove the bottom cover (a screwdriver may be required).
3. Disconnect the battery for 1-2 minutes, then connect back.

Soft reset helps in 70% of non-critical failures, and if you have a problem after reboot, move on to more radical methods.

Disconnect the vacuum cleaner from the charging station|Make sure the battery is at least 30 times charged%|Close the Mi Home app on your smartphone|Prepare the data for reconnection (password from Wi-Fi)-->

Reset network settings: if the vacuum cleaner is not connected to Wi-Fi

If the Xiaomi Mi robot vacuum cleaner can’t connect to the network, loses communication or doesn’t appear in the application, resetting network settings will help, which removes all stored Wi-Fi networks, but does not affect the maps of the premises and cleaning settings.

🔹 Method 1: Through buttons on the body

1. Turn off the vacuum cleaner (hold the power button for 3 seconds).
2. Press the power button and home buttons for 5-7 seconds.
3. Wait for the beep (voice message in Chinese or English).
4. The vacuum cleaner will reboot and the network settings will be reset.

🔹 Method 2: Through the Mi Home app (if available)

After resetting the network settings, the vacuum cleaner will be available for a new connection.

⚠️ Note: If the vacuum cleaner does not connect after reset, check: 🔌 Does your router work in the 2.4 GHz band (5 GHz is not supported!). 🔒 Is there any Cyrillic symbols or spaces in the name of the Wi-Fi network. 🛡️ Does the firewall connection block or parental controls.

Full reset to factory settings: when it can not do without it

Total zeroing is the last resort resort if:

• 🤖 The vacuum cleaner is completely “going crazy”: does not respond to commands, does not build maps, gives critical errors.
• 📦 You sell or transfer the device to another user.
• 🔄 After the firmware update appeared incorrigible bugs.

⚠️ What will be removed:

• 🗺️ All saved room maps.
• ⏰ Cleaning schedule.
• ⚙️ Individual settings (suction force, washing modes, prohibition zones).
• 🔗 Linking to Mi Account Account.

🔹 Instructions for complete discharge:

1. Turn off the vacuum cleaner (hold the power button for 3 seconds).
2. Press and hold the power button and the spot cleaning button at the same time.
3. In 5-10 seconds, the sound will be heard (voice message in Chinese: "Reset to factory settings").
4. Release the buttons and the reset process will begin (it can take up to 2 minutes).
5. After rebooting, the vacuum cleaner will be like new - you will need to re-tuning.

On Xiaomi Mi Robot Vacuum-Mop 2 Pro and later, additional confirmation may be required through the Mi Home app for a complete reset (Settings section). → Reset to factory).

🔹 What to do after a reset?

• 📱 Reconnect the vacuum cleaner to Wi-Fi and Mi Account.
• 🗺️ Start the first cleaning to create a new room map.
• ⚙️ Set up your schedule and cleaning areas again.

Resetting the room map without losing other settings

Sometimes you just need to reset the map of the room -- for example, if the robot starts confusing rooms or builds routes incorrectly, and then you don't have to reset all the settings. You just have to erase the map data.

🔹 Method 1: Through the Mi Home app

🔹 Method 2: Voice command (for supported models)

Tell the vacuum cleaner:

Reset map

or in Russian (if the Russian language is configured):

Reset the card.

🔹 Method 3: Button combination (for some models)

1. Turn off the vacuum cleaner.
2. Press the home button for 5 seconds.
3. Wait for the beep - the card will be reset.

After resetting the card, start cleaning in Full Cleaning mode - the vacuum cleaner will create a new map of the room. Tip: before doing this, make sure that the rooms have enough lighting (the robot navigates by camera and laser).

• 💡 Indoor lighting (too dark or too bright areas can knock down sensors).
• 🪟 Reflective surfaces (mirrors, glass) - it is better to close them before the first cleaning.
• 🚪 Doors are closed (the robot must have access to all rooms).

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Mistakes in resetting and how to avoid them

Even a simple process like resetting can go wrong, so let's look at the common mistakes and how to fix them.

🔸 The vacuum cleaner does not respond to button clamping

• 🔋 Check the battery charge (must be at least 20%).
• 🔌 Connect the vacuum cleaner to the charging station for 5 minutes, then try again.
• 🔊 Make sure the buttons don’t stick (on older models, dust can accumulate under the keys).

🔸 After discharge, the vacuum cleaner does not turn on

• 🔌 Wait 10-15 minutes – there may be a firmware update.
• 🔋 Check the charger and cable (try another socket).
• 📞 If the indicators do not burn at all - contact the service (possible problem with food charges).

🔸 Cannot connect to Wi-Fi after resetting

🔸 Lost saved cards after resetting

• 📱 Check if cloud sync is enabled in Mi Home (Profile) → Settings → Synchronization of data).
• 🔄 Try re-associating the vacuum cleaner to the same Mi Account – sometimes cards are automatically restored.
• 📝 If the cards are critically important, take screenshots of the map in the app before resetting.

💡

If the vacuum cleaner behaves strangely after the reset (for example, does not build a map or does not respond to commands), first update the firmware to the latest version through Mi Home.

FAQ: Frequent questions about resetting Xiaomi Mi settings