How to Reset System Settings on Xiaomi Wet Cleaning Robot: A Complete Guide

Xiaomi’s wet cleaning robots are smart assistants that accumulate errors over time, from navigational failures to incorrect water supply. Resetting to factory settings is often the only way to restore stability to the device. But how to do it correctly so as not to turn the vacuum cleaner into a “brick”? In this article, detailed instructions for all popular models (Mi Robot Vacuum-Mop 2 Pro, Xiaomi Mop 2 Ultra, DreameBot and others), as well as answers to questions that arise after zeroing.

Resetting isn't just about deleting user data. It involves calibrating sensors, mapping spaces, cleaning options, and even firmware. It can range from losing communication with the Mi Home app to physical breakdowns (e.g., if a vacuum cleaner forgets the water pressure limits on a napkin), so we'll look at not only how to reset, but when it's really necessary, and when it can be solved differently.

If your robot vacuum cleaner starts to behave inadequately — for example, ignores cleaning areas, incorrectly detects obstacles or constantly loses connection to Wi-Fi — do not rush to reset the settings immediately. In 60% of cases, rebooting or updating the firmware helps. But if the device does not respond to commands from the application, and the physical buttons work — reset becomes inevitable. The main rule is: do not interrupt the process, otherwise you risk getting a vacuum cleaner that will not turn on without service intervention.

When to Reset Your Settings: 5 Reasons

Many users have resorted to zeroing out whenever they fail, although it is often easier to fix the problem.

• 🔄 Robot vacuum cleaner does not save maps of rooms after several cleanings or creates them with distortions (for example, walls “float”, and furniture is displayed in the wrong places).
• 📡 The device is permanently disconnected from Wi-Fi, despite a stable router signal and correct network settings.
• 💧 The function of wet cleaning works incorrectly: too much / little water, the napkin remains dry or, conversely, wet after cleaning.
• ⚙️ The vacuum cleaner ignores the settings in the application (for example, does not respond to changes in suction power or cleaning mode).
• 🔋 After updating the firmware device stuck on the logo or cyclically reboots.

If your problem doesn’t make it to this list, try other diagnostic methods first. For example, recalibration of sensors often helps for navigation errors (in the Settings menu → Additional → Calibration in the Mi Home app). And if you have problems with Wi-Fi, it’s worth checking whether the router blocks the connection of Xiaomi devices (some models require the AP Isolation function to be disabled).

⚠️ Attention: Resetting on Xiaomi’s wet-cleaning robot vacuum cleaners automatically erases all stored maps of the premises. If you have a complex multi-level layout, be prepared to retrain the vacuum cleaner after zeroing.

Preparation for resetting: what to do in advance

Before starting zeroing, follow a few mandatory steps, which will help avoid additional problems and speed up the adjustment of the vacuum cleaner after resetting.

1. Save the current settings. If the vacuum cleaner is still responding to commands, take screenshots or write down:

• 📱 Wi-Fi settings (network name and password).
• 🗺️ Maps of premises (if possible, export them through the application).
• ⚡ Cleaning modes (suction power, wet cleaning intensity, schedule).

2. Check the battery power. Make sure the charge level is at least 50%. If the battery is discharged, connect the vacuum cleaner to the docking station for 1-2 hours. Resetting at low charge can damage the firmware and loss of warranty.

3. Prepare a Mi Account. After the vacuum cleaner is re-attached to the account, make sure you remember the username and password, and that the account is not blocked (for example, due to suspicious activity).

Take screenshots of settings in Mi Home|

Charge the vacuum cleaner to 50% or more |

Prepare data for entry into Mi Account|

Make sure the router does not block Xiaomi | devices

Disable the function "Customer isolation" (AP Isolation) in the settings Wi-Fi-->

Resetting settings through the Mi Home app: step-by-step instructions

The safest way to zero is through the official app, which is suitable for most models, including the Mi Robot Vacuum-Mop 2 Pro, Xiaomi Mop 2 Ultra and DreameBot L10 Pro. The main advantage of this method is to keep the current firmware.

Step 1. Open the Mi Home app and go to your robot vacuum cleaner page.

Step 2. Slip on the three dots in the top right corner and select Settings of the device.

Step 3. Scroll down and find Reset (or Restore factory settings depending on the version of the application).

Step 4: Confirm action. The vacuum cleaner will sound and start the zeroing process, which will take 2-5 minutes. The device will restart automatically.

If the vacuum cleaner does not appear in the Mi Home device list after reset, try:

1. Reboot the app.
2. Remove the Mi Home cache in the phone settings.
3. Add the device again through Add the device → Robot vacuum cleaner.

⚠️ Note: Some models (e.g. DreameBot) Z10 Pro) application reset may not work if the vacuum cleaner is in error mode. In this case, use hardware reset (see next section).

Hardware reset: when the application does not help

If the robot vacuum cleaner doesn’t respond to commands from the Mi Home or freezes during the boot phase, you’ll need to use physical buttons, which works on all Xiaomi models, but requires strict adherence to instructions.

For single-button models (e.g. Mi Robot Vacuum-Mop 2 Lite):

For models with touch buttons (e.g. Xiaomi Mop 2 Ultra):

1. Press and hold the Home and Spot buttons at the same time for 5-7 seconds.

For DreameBot models (like the DreameBot L10 Pro):

If the vacuum cleaner doesn’t turn on or makes an error after a hardware reset, try connecting it to the dock for 30 minutes. In rare cases, forced firmware via USB is required (more on this in the next section).

Reset via USB: a last resort for "bricks"

If the vacuum cleaner after reset does not turn on or stuck on the logo, you may need to flash through USB-This method is suitable for advanced users, as it requires work with firmware files and special utilities.

What you need:

• 🛠️ Firmware utility (for example, MiFlash or DreameFlashTool).

Step-by-step:

⚠️ Warning: The wrong firmware can permanently incapacitate the vacuum cleaner. If you're not sure what you're doing, contact the service center.

💡

Before you use USB, disable the antivirus, which can block utilities like MiFlash as potentially dangerous.

What to do after resetting: setting up from scratch

Once you've reset the settings, the robot vacuum cleaner will go back to the box-like state.

• 📱 Connect to Wi-Fi and link to your Mi Home account.
• 🗺️ Create a map of the premises (this will take 1-2 complete cleaning).
• ⚙️ Set up cleaning modes (suction power, wet cleaning intensity, schedule).
• 🔒 Update the firmware to the latest version (if the reset was due to software errors).

Pay special attention to calibration of sensors. After reset, some models (DreameBot, Xiaomi Mop 2 Ultra) require reconfiguration:

1. Place the vacuum cleaner on a flat surface (for example, on a floor without carpets).
2. In the Mi Home app, go to Settings → Additional → Calibration of sensors.
3. Follow the instructions on the screen (usually you need to manually rotate the vacuum cleaner 360°).

If after resetting the vacuum cleaner is poorly oriented in space, try:

• Remove old maps of the premises (if they are saved in the cloud).
• Do manual cleaning (Zonal cleaning) to help the robot "remember" the layout.
• Make sure there is enough light in the room (Lidar sensors don’t work well in the dark).

💡

After reset, be sure to check the wet cleaning settings - some models (Mi Robot Vacuum-Mop 2 Pro) reset water consumption restrictions, which can lead to leaks.

Common mistakes after resetting and how to fix them

Even after successful zeroing, users face problems, and here are the most common ones and ways to solve them:

1.The vacuum cleaner does not connect to Wi-Fi.

• Check that the router is running in 802.11 b/g/n mode at 2.4 GHz (5 GHz not supported).
• Turn off WPA3, 802.11r (Fast Roaming) and AP Isolation in the router settings.
• Reboot the router and vacuum cleaner.

2. The maps of the premises are created with errors.

• Make sure there are no mirrors, glass or glossy surfaces in the path of the vacuum cleaner – they knock down LiDAR.
• Calibrate the sensors (see the previous section).
• If the layout is complex, break it into zones and train the vacuum cleaner gradually.

3.The wet cleaning function does not work.

• Check if the water tank and napkin are properly installed.
• In the Mi Home app, make sure you select the Wet Cleaning option (not just dry cleaning).
• If water is not supplied, clean the nozzles from lime plaque (use a vinegar solution).

4.The vacuum cleaner is not returning to the dock.

• Make sure there is enough free space around the dock (at least 1.5 m on each side).
• Check that the station is connected to the outlet and the power indicator is on.
• Manually place the vacuum cleaner at the station and start cleaning again.

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