How to Reset Xiaomi Mi True Wireless Earbuds Basic 2 to Factory Settings: The Complete Guide

Xiaomi Mi True Wireless Earbuds Basic 2 wireless headphones have become a popular choice thanks to a combination of affordable price, high-quality sound and compact design. However, even the most reliable technology sometimes fails: the headphones stop syncing with each other, do not connect to the phone or start to disconnect arbitrarily, in 90% of these cases, a factory reset helps - a procedure that returns the device to its original state by removing all stored passwords, audio settings and connection history.

In this article, you will find detailed instructions on reset with explanations for each step, as well as tips on how to avoid typical errors, we will analyze when to reset, what problems it solves, and what to do if the headphones do not respond to standard commands. We will also focus on the nuances of working with firmware and compatibility with different versions. MIUI.

When do I need to reset to factory settings?

Resetting is not a universal solution, but it is effective in a number of situations:

  • πŸ”„ One of the headphones does not connect to the other (no synchronization between left and right).
  • πŸ“± Headphones are not detected by the phone or permanently switch off 1-2 seconds after connecting.
  • πŸ”Š Sound problems: distortions, interruptions, low volume at maximum settings.
  • πŸ”‹ Fast battery discharge or incorrect display of charge level in the Mi Home app.
  • πŸ”„ Headphones got stuck after updating the firmware or changing the smartphone.

If the problem is hardware (e.g., physical damage to a speaker or battery), resetting won't help. In such cases, a diagnosis is required at a service center. To distinguish a software failure from a breakdown, try connecting the headphones to another device (e.g., a tablet or laptop). If the problem persists, a hardware defect is likely.

πŸ“Š What problem are you facing?
Headphones are not synchronized
Not connecting to the phone.
Poor sound quality
They're discharged fast.
Another problem.

Preparation for resetting: what to do in advance

Before resetting, follow a few simple steps to avoid additional problems:

  1. Check the charge level. Make sure there is enough power in the case and headphones (at least 30%).If the charge is critically low, the Xiaomi Mi True Wireless Earbuds Basic 2 may not complete the reset procedure.
  2. Turn off your headphones from all devices. Go to your Bluetooth settings on your smartphone, find Mi True Wireless Earbuds Basic 2, and select Forget Device (or Delete).
  3. Remove the headphones from the Mi Home. If you've used the official app, open it, find the device on the list, and delete it.
  4. Prepare an alternative sound source. Once reset, the headphones will lose all saved EQ settings, so the sound may seem unusual.

If you use a Windows or Mac headphone, remember to remove it from the list of associated devices in your system settings, which will prevent conflicts when you reconnect.

πŸ’‘

Once reset, the headphones can automatically go into pairing mode, and if that doesn't happen, put them in the case, close the lid for 10 seconds, then remove them, which force the search mode to activate.

How to Reset Xiaomi Mi True Wireless Earbuds Basic 2

The reset procedure for this model is different from other Xiaomi headphones (such as AirDots or Buds 3).

  1. Place both headphones in the case and close the lid for 5-7 seconds. make sure they start charging (the headphone indicators should flash red).
  2. Remove both headphones from the case and wait until they automatically turn on (blitzes white indicator).
  3. Press and hold the touchpads on both headphones simultaneously for 15-20 seconds. Importantly, the touch zones (usually marked by a slight indentation) are not the buttons that you press.
  4. After 5 seconds, the headphones will flash red and white alternately. Keep holding.
  5. When the lights turn red and go out, and then flash white, the reset is complete. Let go of your fingers.

If the lights don't change color or the headphones are off, repeat the procedure. You may not press the sensors hard enough or let them go early. There are no physical buttons in the Xiaomi Mi True Wireless Earbuds Basic 2, so getting the sensors right is critical.

Headphones flash white (pairing mode)|

No stored devices in memory |

Sound reset to factory settings (no custom EQ) |

Both earphones are synchronized (the same indicator burns)-->

What to do if the reset does not work?

Sometimes the headphones don't respond to the standard procedure, so let's look at the typical causes and solutions.

Problem.Possible causeDecision
Indicators do not flash red/whiteWeak battery chargeCharge the case and headphones for at least 30 minutes, then repeat the reset
Headphones turn off when sensors are heldPollution of touch panelsWash your headphones with a dry napkin, avoiding moisture
Only one earpiece blinks.Lost synchronization between headphonesPut both headphones in the case, close the lid for 30 seconds, then reset again.
After resetting, the headphones do not turn onFirmware failureConnect the case to charging for 1-2 hours, then try to turn on

If neither of these things worked, maybe the headphones require a flashing, and you'll need official Xiaomi software and a computer to do that. Note that the wrong firmware can make the device go down. If you're not sure about your skills, go to the service center.

How to reflash headphones manually?
Firmware reflashing is a risky procedure that can void warranty. For Mi True Wireless Earbuds Basic 2, only firmware is officially available through the Mi Home app. Alternative methods (for example, through ADB or third-party utilities) are not supported by the manufacturer and may lead to loss of functionality. If you need firmware, we recommend that you contact an authorized Xiaomi service center.

How to connect headphones after resetting?

After a successful reset, the headphones will return to the factory settings, and they will need to be re-coupled with a smartphone or other device.

  1. Open Settings β†’ Bluetooth on your smartphone and enable device search.
  2. Remove the headphones from the case - they will automatically go into pairing mode (white flashing indicator).
  3. In the list of available devices, select Mi True Wireless Earbuds Basic 2.
  4. Confirm the connection. Some devices may require code input β€” it's 0000 by default.

If the headphones don’t appear in the list, try:

  • πŸ”„ Reboot Bluetooth on your smartphone (disable and turn on again).
  • πŸ“± Remove all previously saved devices called Mi True or Earbuds.
  • πŸ”‹ Put the headphones back in the case for 10 seconds, then remove.

On iPhone or Mac, you may need additional confirmation in a pop-up window. On Android devices with MIUI, the connection usually goes automatically, but sometimes the system suggests installing the Mi Home app for advanced features.

Customization of sound and additional functions after reset

After reset, all user settings are reset, including:

  • 🎡 equalizer (EQ) β€” Returns to the standard profile.
  • πŸ”Š Volume level – reset to 50–60%.
  • 🎧 Assigning touch gestures (for example, double touching to pause).
  • πŸ”‹ Power saving mode (if activated).

To return personal settings:

  1. Open the Mi Home app (if not installed, download from Google Play or the App Store).

If you don’t plan on using Mi Home, the basic features (volume, pause/playback) will work by default, but without the app, you’ll lose access to branded chips like low latency (good for gaming) or adaptive noise maker.

πŸ’‘

The Mi Home app is not necessary for the basic work of headphones, but without it, advanced sound and gesture settings are not available.

Frequent Mistakes and How to Avoid Them

Many users make the same mistakes when resetting, which leads to additional problems.

⚠️ Attention! Do not press the touchpads of headphones with wet or dirty fingers. This can cause false positives or damage to the sensors.

  • ❌ Interrupt the reset until the indicators blink. This can cause firmware failure.
  • ❌ Use a non-original charging cable for the case. Low-quality cables may not provide enough current, which will prevent the headphones from charging to reset.
  • ❌ Trying to reset the headphones separately, and this only works when you hold the sensors on both earphones simultaneously.
  • ❌ Update the firmware immediately after reset, let the headphones work for 10-15 minutes in normal mode to make sure that you are stable.

If after reset, the headphones began to work unstable (for example, spontaneously turn off), try rolling back the firmware to the previous version via Mi Home.

  1. Open the app and select your headphones.
  2. Go to Settings β†’ Update firmware.
  3. If a rollback option is available, follow the instructions on the screen.

⚠️ Attention! Some firmware versions for Xiaomi Mi True Wireless Earbuds Basic 2 have bugs with headphone synchronization. If problems have returned after the update, check the reviews of the current firmware version on the forums (for example, check the reviews of the current firmware version on the forums, 4PDA or XDA Developers).

FAQ: Answers to Frequent Questions

Can I just drop one headphone?
No, the reset is only done for a pair of headphones at the same time, and if one of the headphones is not working, the reset will not help, it requires diagnosis or replacement.
After the reset, the headphones don't connect to the phone.
Remove all devices called Mi True from your phone’s memory, restart Bluetooth, then try reconnecting. If it doesn’t work, try connecting your headphones to another device (like a tablet) to check if they work.
The reset was successful, but the sound got worse.
Once reset, the equalizer settings are reset, and go back to Mi Home and reset the sound profile, and check if Low Latency is activated, which can degrade the sound quality of the music.
The headphones are off, but the lights aren't on the same light as the manual. Is that normal?
The colors of the indicators may vary slightly depending on the firmware version, but the main thing is to wait until the headphones start flashing white (pairing mode). If the indicators are on red for more than 30 seconds, this is a sign of an error, repeat the reset.
Can I reset my headphones through the Mi Home app?
No, the Mi Home doesn't have a software reset feature for this model, and it's done only hardware--through touchpad retention.